
DePaula Mazda
Albany, NY
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
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Todd was great to work with. Very thorough, professional and helpful in finding the right model CX 30 that met my needs. The whole process with Todd went smoothly. I would recomm Very thorough, professional and helpful in finding the right model CX 30 that met my needs. The whole process with Todd went smoothly. I would recommend him to anyone looking for a Mazda. More
Everything was great, from beginning to end…. just wish you gave the final numbers without having to spend so much time haggling over the price… just wish you gave the final numbers without having to spend so much time haggling over the price… More
Fast, Friendly, fair! Thank you - You made car buying easy - everyone was helpful and professional - Thank you - You made car buying easy - everyone was helpful and professional - More
Both were kind and professional. Brian went above and beyond to accommodate my schedule when one of the recalls had not gone through during my original appointment the day before. Co Brian went above and beyond to accommodate my schedule when one of the recalls had not gone through during my original appointment the day before. Coming to pick up my car and provide a loaner was greatly appreciated! Having dealt with other car dealerships in the past, I know it is rare to find this level of thoughtfulness and dedication. It was a very positive experience! It is clear that they are committed to making the process as smooth and stress free as possible. I can tell that good customer service is a priority! More
I had a great experience at Depaula Mazda everyone I interacted with was super friendly and helpful! They made transferring my lease as easy as possible for me I would recommend them to all my family an interacted with was super friendly and helpful! They made transferring my lease as easy as possible for me I would recommend them to all my family and friends! More
It was great but even though I mentioned what I wanted in my early online request, They didn't have the part on hand. I had to come back two days later for the part I requested in my online request my early online request, They didn't have the part on hand. I had to come back two days later for the part I requested in my online request More
The staff at DePaula are helpful , they seem to work well together and offer a kind of, caring experience , making one feel like their business matters to everyone at the company , I truly appreciate the sta together and offer a kind of, caring experience , making one feel like their business matters to everyone at the company , I truly appreciate the staff ! The lady who answers the phone when you call could be a little more friendly or at least sound like she likes her job , I do not mean to be rude but ... we love DePaulas service !! Thank you More
The service center team is outstanding . The customer service is one of the best at any Mazda dealership we have been to . They treat you like your business matters , the communication along The customer service is one of the best at any Mazda dealership we have been to . They treat you like your business matters , the communication along the way when our Mazda has been in for repair is 5 star . We drive 1.5 hours past our local dealership for the DePaula service ! Thank you for being a caring and honest service center we truly appreciate you . More
I was in for routine service, the service rep was excellent, and I was on my way in just over an hour. excellent, and I was on my way in just over an hour. More