
DePaula Mazda
Albany, NY
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
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Great low stress experience. We worked with TODD and JAMIL during our purchase. Everyone was very kind and courteous, answered all of our questions, and make the buying process e We worked with TODD and JAMIL during our purchase. Everyone was very kind and courteous, answered all of our questions, and make the buying process easy and straight forward. Looking forward to buying from here in the future! More
I was pleasantly surprised with the way things went when I had my car repaired under my extended warranty......all the problems were covered and I am happy....thanks for the use of a loner car while mine wa I had my car repaired under my extended warranty......all the problems were covered and I am happy....thanks for the use of a loner car while mine was being repaired! More
Everyone was fabulous. Jamil was fabulous with getting my deals and took care of me Jamil was fabulous with getting my deals and took care of me More
Great service. Quick, clean, communicated well, driver for shuttle was very friendly. Service coordinator was great Quick, clean, communicated well, driver for shuttle was very friendly. Service coordinator was great More
DePaula was very accommodating and offered outstanding customer service beyond the sale. It was one of the best experiences I've ever had at a dealership. The salesman, sales manager, and finance manager customer service beyond the sale. It was one of the best experiences I've ever had at a dealership. The salesman, sales manager, and finance manager were excellent. The service dept is one of the best if not the best that I've experienced. Would highly recommend. More
I am very lucky to have a son-in-law as our salesman & we asked him to bring our car in for the recall & he did; what a guy TODD BRANDT is; he is THE best. Always knows the answers to all of our questions; asked him to bring our car in for the recall & he did; what a guy TODD BRANDT is; he is THE best. Always knows the answers to all of our questions; he is a keeper!! More
This dealership is beyond outstanding in their customer service. All the staff I interacted with for the purchase of my new 2025 Mazda 3 were knowledgeable, extremely professional, took time to answer all service. All the staff I interacted with for the purchase of my new 2025 Mazda 3 were knowledgeable, extremely professional, took time to answer all my questions and made the whole purchase process run smoothly. I was highly impressed by the strong team approach among the departments. Jake, my sales consultant was superb explaining and demonstrating all the features on my Mazda. I especially appreciated his patience explaining and demonstrating all the computer systems features. More
I unfortunately arrived late for the appointment but the dealer still took me in without an issue. Inspection was very quick. the service department was very generous decided not to charge me because it was dealer still took me in without an issue. Inspection was very quick. the service department was very generous decided not to charge me because it was my first time being at the dealership. More
Great experience leasing my new Mazda CX-30! The staff was friendly, knowledgeable, and made the process smooth and stress-free. I appreciated their patience and attention to detail, ensuring I The staff was friendly, knowledgeable, and made the process smooth and stress-free. I appreciated their patience and attention to detail, ensuring I got exactly what I wanted. I highly recommend this dealership for anyone looking for a new Mazda! More