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DeVoe Cadillac

Naples, FL

4.5
266 Reviews
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our website for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content.
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4100 Tamiami Trail North

Naples, FL

34103

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Showing 266 reviews

April 27, 2025

I brought my xt4 there for the open and close light which kept coming on. I brought it to service 5xs and they kept it for about a month on each visit. I just got it back and that light went back on. They re More

by robbie240
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Mullen
Apr 30, 2025 -

DeVoe Cadillac responded

Thank you for sharing your experience, Robbie. We understand how frustrating it must be to face these ongoing issues with your XT4. We truly value your time and your trust in us, and we’re committed to resolving these concerns as quickly and thoroughly as possible. We appreciate your patience as we work to get everything right. We’ll be sure to address all the issues during your upcoming appointment and ensure the necessary steps are taken to meet your expectations.

April 26, 2025

Very professional. Good customer comfort service. The use of a car at no charge was a important factor in the excellent rating! More

by doug1023
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service writer
Apr 28, 2025 -

DeVoe Cadillac responded

Thank you for sharing your experience with us! We’re so pleased to hear that you found our team professional and that the comfort and convenience we aim to provide made a positive impact on your visit. We truly appreciate your feedback and look forward to serving you again in the future!

April 26, 2025

John is always professional and makes the necessary recommendations- I trust him. Thank you wendy More

by ww_az
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
Apr 28, 2025 -

DeVoe Cadillac responded

Thank you so much for sharing this, Wendy! It’s wonderful to hear that John’s professionalism and trustworthy advice have made such a strong impression. We’re grateful for your trust and support, and we look forward to continuing to provide the dependable service you deserve!

April 26, 2025

John Mullens is always most attentive to the needs of my car. He is a First Class Assistant Sales Manager!!! More

by BARBILLSR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Mullens
Apr 28, 2025 -

DeVoe Cadillac responded

Thank you for your kind words! We're thrilled to hear that John consistently takes great care of your car and provides such attentive service. We look forward to continuing to serve you and your car with the highest level of care!

April 26, 2025

Very helpful in taking care of an unusual problem, fixing the problem, and arranging to have my x5 returned to me. Thanks John. More

by RVDAV129
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
Apr 28, 2025 -

DeVoe Cadillac responded

Thank you for sharing your experience! We’re so glad John was able to step in and help resolve the issue quickly and smoothly for you. Taking care of unexpected problems is something we take seriously, and it's great to hear everything was handled to your satisfaction. We truly appreciate your trust and look forward to being here whenever you need us!

April 26, 2025

Benjamin was great, helpful, and knowledgeable. I would definitely work with him again. Thank You! More

by dan9339
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benjamin Brewster
Apr 28, 2025 -

DeVoe Cadillac responded

Thank you, Dan! We're so glad to hear that Benjamin provided such helpful and knowledgeable service. It's always great to know that our team is making a positive impact, and we're thrilled that you'd want to work with him again. We truly appreciate your kind words and look forward to assisting you in the future!

April 26, 2025

The maintenance representative was very helpful. He helped me find exactly what I was looking for and ordered it for me. Had it shipped to my home too. More

by NAPLESCINDY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember his name.
Apr 28, 2025 -

DeVoe Cadillac responded

Thank you for taking the time to share your experience! We're so glad to hear that our team member was able to assist you in finding exactly what you needed and made the process smooth and convenient by arranging shipment directly to your home. We look forward to helping you again in the future!

April 26, 2025

John was excellent Very quick Work. Nice waiting room overall great experience Will tell friends More

by STEVE.INGRAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
Apr 28, 2025 -

DeVoe Cadillac responded

Thank you, Steve! We're so glad to hear John made such a positive impression with his quick and efficient service. It's great to know you enjoyed the comfort of our waiting area as well. We truly appreciate your support and your willingness to recommend us to others — that means the world to our team! We look forward to seeing you again down the road!

April 26, 2025

John, my service manager, did a great job keeping me apprised of how the service was proceeding. Waiting room was very comfortable. More

by tom@rtcol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Mullins in service.
Apr 28, 2025 -

DeVoe Cadillac responded

Thank you for sharing your experience! We're delighted to hear that John kept you well-informed throughout your service visit and that you found our waiting area comfortable. Providing clear communication and a welcoming environment are priorities for us, and it’s great to know we delivered on both. We appreciate your feedback and look forward to serving you again!

April 26, 2025

Our car purchase, was a very professional business transaction. We are very happy with our salesman, Leonard Miller More

by shaffers2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leonard Miller
Apr 28, 2025 -

DeVoe Cadillac responded

Thank you for your feedback! We’re so glad to hear that your car purchase was a smooth and professional experience. Leonard is a valued member of our team, and we’re thrilled he could assist you in finding the perfect vehicle. We appreciate your trust in us and look forward to serving you again in the future!

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