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Shottenkirk Ford - Service Center

Indianola, IA

4.8
103 Reviews

103 Reviews of Shottenkirk Ford - Service Center

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May 09, 2024

Very timely with scheduling appointment and performed what was asked! Very courteous when picking up vehicle. More

by STEPHANIERAEHAYES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
May 08, 2024

The group was able to accommodate a recall from Ford along with my originally scheduled work. More

by TAYLORJHAWKEYE
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
May 06, 2024

90 day checkup and service. In and out in a flash … print out of details and inspection. As always, courteous and professional at every level. We’ve come to expect great serv More

by ddoggett0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ra Shaan Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2024

TIMELY COMPLETE SERVICE---PLEASANT PERSONNEL TO DEAL WITH. VERY NICE SHOWROOM AND WAITING AREA. PLL PERSONNEL ALWAYS WILLING TO ASSIST AS NEEDED. More

by 61goodyear
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Kent
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2024

Great job by Advisor start to finish. Work was accomplished quickly and vehicle returned, work completed. More

by STACHE2449
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul DeYarman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2024

They would not listen to my concerns. The mechanic was condescending. My car isn't fixed. More

by auntjojo76
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bruce, Tyler
May 04, 2024

I appreciated that they got me in on Saturday morning if I could be there by 7:00 am. It was above and beyond. Guy was very friendly and accommodating More

by mpageii
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Smurthwaite service advisor
May 03, 2024

Service was prompt. Communication with the Service Department was very good and needed service was explained completely. Very much appreciate the pickup and delivery op More

by dwerning
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Delap
May 03, 2024

Easy to schedule appointment and everyone is very friendly and helpful. Had maintenance service and recall work done. More

by bobndenise8512
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service manager
May 03, 2024

I was kept informed about the progress of the maintenance and recall work It even took less time than they first thought. They even helped me with my Ford Pass points. More

by baughman.nancy1950
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Grimes
2
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