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Dean Team Hyundai

Ballwin, MO

4.9
2,937 Reviews
At Dean Team Hyundai, we challenge ourselves every day to give you the best experience; we are committed to addressing your unique wants and needs and give you the freedom to explore and consider your decision with or without us. Our Hyundai Certified Specialists are knowledgeable, innovative and attentive. We will listen to you, answer your questions truthfully and completely and introduce you to solutions that fit your needs. Our Dean Team Hyundai team values the time you have afforded us and are committed to making the best use of your time. At the heart of your visit, count on us to say what we mean and mean what we say. We appreciate your choice in working with us. We are dedicated to providing you an experience based on honesty, integrity, respect and appreciation.
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14754 Manchester Road

Ballwin, MO

63011

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Showing 2,937 reviews

November 19, 2019

Easy to work with. Frank was great to work with. I knew exactly which car we wanted (we did our research ahead of time and visited dealers on Sundays to scope out the More

by nfSTL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Povis
Nov 19, 2019 -

Dean Team Hyundai responded

Thank you for your great review. We're glad that Frank was able to provide you with a positive car buying experience and we look forward to working with you again the next time you're in the market!

November 16, 2019

Second Great Experience This is my second time working with Frank. He is extremely professional and helpful, and I would definitely recommend him if you’re looking to buy a More

by SGordon23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Povis
Nov 18, 2019 -

Dean Team Hyundai responded

Thank you for your great review and for your repeat business! We're glad Frank was able to provide you with another positive car buying experience.

November 15, 2019

Poor Follow Up I initially stopped by the lot to look at a car, nobody was around to assist. I emailed Andy about the experience and he game me his number to call. More

by chazzmvp
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Andy Miller
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2019 -

Dean Team Hyundai responded

Hi! Thank you for your review and for sharing your experience with us. That is very uncharacteristic of Andy as he is usually very personable and responsive but we understand how this created a bad experience for you. We'd love the opportunity to earn your respect and business if you're still interested in a vehicle. Please call our Sales Manager, Scott Varnum, at 636-591-0500.

November 14, 2019

Tommy Daher is the best! Tommy was not only very knowledgeable, he listened to what we wanted! He made the car shopping process easy, and very fun! It was so much better than More

by tadm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tommy Daher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2019 -

Dean Team Hyundai responded

Thank you for your great review! We're glad to hear that Tommy was able to provide you with such a positive car buying experience and get you the car you were looking for!

November 13, 2019

Jamel put in a lot of work to make sure I could walk away with a new car. Wonderful dealership to go to they don’t pressure you and they make you feel comfortable as possible when choosing the right vehicle More

by Taylor Ruggeri
Recommend Dealer
Yes
Employees Worked With
Richard Martin, Jamel Heard
Nov 14, 2019 -

Dean Team Hyundai responded

Thank you for your great review, Taylor! We're so glad Jamel was able to provide you with a positive car buying experience. We hope to be of service to you again in the future.

November 10, 2019

Very pleasurable buying experience The staff at the Dean team was top notch. I didn't feel pressured at any time and my experience with Paul the salesman was terrific. I love my new car More

by Kurt
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Thoman, Richard Martin
Nov 11, 2019 -

Dean Team Hyundai responded

Thank you for your great review, Kurt! Congratulations on your Challenger! We're glad Paul was able to provide you with a positive experience.

November 08, 2019

Great experience This was my first time buying a car, and Paul made the process simple. Richard was also great and took the time to answer all of my finance questions. More

by Hmart2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Thoman, Richard Martin
Nov 11, 2019 -

Dean Team Hyundai responded

Thank you for your great review! We're glad Paul and Richard made your first car buying experience a positive one! We hope to see you again the next time you're in the market. In the meantime, please let us know if there's anything else you need.

November 05, 2019

Great Service and Smooth Transition Buying a new car is usually a dreaded experience and takes all day, but Andy Miller made our purchase and entire process easy and smooth. We love our More

by M. Guest
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2019 -

Dean Team Hyundai responded

Thank you for your great review! We're so glad that Andy was able to provide you with a positive experience and that you're loving your Hyundai Sonata! We hope to be of service to you again in the future!

November 01, 2019

Great car buying experinece I was and continue to be impressed by my experience with Dean Team Hyundai. I purchased a used vehicle from the dealership. I was treated with court More

by jmattfree
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Thoman
Nov 04, 2019 -

Dean Team Hyundai responded

Thanks for your great review! We're glad our sales and service teams have been able to provide you with positive experiences!

October 30, 2019

Purchasing a New 2019 Santa Fe Andy Miller listened to our needs in getting a new car. Answered our questions on purchasing a 2019 Santa Fe. Provided us with information we needed a More

by Don & Pat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Varnum
Oct 30, 2019 -

Dean Team Hyundai responded

Thank you for your great review, Don and Pat! We're glad Andy was able to provide you with a positive car buying experience. Congratulations on your new Santa Fe!

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