Dean Team Hyundai

Very easy transaction We bought our first Hyundai in 2004 because of the service warranty (10 years or 100,000 miles bumper to bumper) and we were so pleased with the car We bought our first Hyundai in 2004 because of the service warranty (10 years or 100,000 miles bumper to bumper) and we were so pleased with the car and the service that we decided to buy our new car from the Dean Team again. Justin Flynn was our salesman and he made the purchase of our new car one of the easiest transactions we have ever experienced. Due to a Charter Communications outage that day (thousands of customers out of service due to a storm) we were unable to complete the paperwork so Justin put dealer plates on the car and told us to take it home and when the outage is fixed (the next day) we would come back to complete the paperwork. We completed the paperwork with Justin and Adam Hovik who explaining all the details within the paperwork and made it extremely easy to understand. Justin helped us to understand many of the new options on this car and how to find help for these options later, should we forget. We were on our way out with our new car in less than 1 1/2 hours. It was a great experience. More

Service advisor Sean is the best!! Great service and wonderful to deal with. Got me in and out in a very timely manner. I will definitely be back to see the Dean Team again Great service and wonderful to deal with. Got me in and out in a very timely manner. I will definitely be back to see the Dean Team again More

Very nice people to deal with! Our salesperson Rich was extremely nice and very informative about the automobile that I purchased. Dean Team is a great place to buy your next car f Our salesperson Rich was extremely nice and very informative about the automobile that I purchased. Dean Team is a great place to buy your next car from! More

Rich, my salesman was great. My salesman was great. He did everything I needed him to do. The finance manager, Richard was awful. He never called me or my loan officer back. He li My salesman was great. He did everything I needed him to do. The finance manager, Richard was awful. He never called me or my loan officer back. He lied to me about financing my car. If it wasn't for my salesman, I would not recommend this dealership. I am very seriously thinking about calling the Better Business Bureau on the finance manager. More

Black Beauty is my beloved 2013 Hyundai Elantra. She was having some issues and I brought her in to Dean Team for a check-up. While getting her check-up, I was ki is my beloved 2013 Hyundai Elantra. She was having some issues and I brought her in to Dean Team for a check-up. While getting her check-up, I was kindly placed into a loaner vehicle so I could get to work. Later in the day, Michele W contacted me to let me know Black Beauty needed a new engine. I was soo devastated but Michele calmed my fears. She explained the process of requesting a new engine since the car was under warranty and arranged a rental vehicle from Enterprise. The process was surprisingly seamless. While waiting for my engine, Michele kept me apprised as each step was completed. I was thankful to know how my baby was doing and appreciated Michele for being so considerate. About 20+ days later Black Beauty was ready to go with her brand new engine. So the moral of the story is: If you want excellent customer service and reputable repairs--- choose Dean Team Hyundai & ask for Michele W. More

Great experience. Reed, Adam, and the crew at the Dean Team took great care of my wife and I during our recent purchase. They listened to our needs and helped find the Reed, Adam, and the crew at the Dean Team took great care of my wife and I during our recent purchase. They listened to our needs and helped find the right fit. More

Long wait but excellent customer service The purchase process took a long time following my choosing of a vehicle, hours in fact; however, the customer service was excellent and that helped. The purchase process took a long time following my choosing of a vehicle, hours in fact; however, the customer service was excellent and that helped. Plus I got a cute new vehicle out of the process! More

Relaxed Transaction Stopped by to look at one car that was advertised online, was disappointed with the vehicle itself and no longer interested. Justin who introduced hi Stopped by to look at one car that was advertised online, was disappointed with the vehicle itself and no longer interested. Justin who introduced himself as JJ was able to listen to my needs and make relaxed suggestions and answer my questions promptly. I ended up taking one of the recommended vehicles for a test drive, loved it! When it came down to the numbers all that matters is that you feel you got a fair deal, Dean Team was reasonable and respectful and I believe we came to a number fairly quickly that was fair all around in the current market! First time car buyer or experienced car buyer, come in with a slight sense of direction and let Justin be your guide you wont be dissapointed! I did not utilize the in house Financing options, but signing finalizing paperwork with Adam he quickly displayed his professionalism and experience in his profession. I will recommend Justin, Adam and the Dean Team to anyone looking for new or used vehicle! More

Engine Replacement After getting some potentially bad news that my Hyundai Sonata needed a new engine, Dean Team Hyundai really helped by covering under warranty. Even After getting some potentially bad news that my Hyundai Sonata needed a new engine, Dean Team Hyundai really helped by covering under warranty. Even though it took awhile to get the engine in from the manufacturer, I was provided a rental car at no cost and was kept updated regularly by Michele in the Service Department. More

Service Completed as Promised Michele did a great job of keeping us updated as our vehicle was receiving a new engine due to a recall. The Dean Team made sure the inconvenience wa Michele did a great job of keeping us updated as our vehicle was receiving a new engine due to a recall. The Dean Team made sure the inconvenience was minimal and the work was completed in the timeframe promised. We were happy to see that Hyundai stood behind their product. When it comes time to trade vehicles we will go back to the Dean Team. More