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Dean Team Subaru Volkswagen

Ballwin, MO

4.9
6,470 Reviews
At Dean Team Subaru Volkswagen, we challenge ourselves every day to give you the best experience; we are committed to addressing your unique wants and needs and give you the freedom to explore and consider your decision with or without us. Our Subaru and Volkswagen Certified Specialists are knowledgeable, innovative and attentive. We will listen to you, answer your questions truthfully and completely and introduce you to solutions that fit your needs. Our Dean Team Subaru Volkswagen team values the time you have afforded us and are committed to making the best use of your time. At the heart of your visit, count on us to we say what we mean and mean what we say. We appreciate your choice in working with us. We are dedicated to providing you an experience based on honesty, integrity, respect and appreciation.
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15121 Manchester Road

Ballwin, MO

63011

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Showing 6,470 reviews

March 03, 2016

Helpful without pressure Jason Moore was extremely helpful and accommodating while not being pushy when I was searching for a new car. He was able to help me find financing wi More

by dgilmour
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Dustin Westhoff
Mar 04, 2016 -

Dean Team Subaru Volkswagen responded

Thank you Dianna fro the review, I hope you enjoy your Acura TL its a awesome car one of my favorites. I do appreciate yours and Tim's loyalty to the Dean Team Automotive Group. If we can ever be of any further assistance please feel free to call me. Thanks again for your business.

March 02, 2016

New car purchase My husband and I recently bought a 2016 Subaru Outback. JD was very knowledgeable and helpful with answering all of our questions. He helped us to dec More

by BarJoy
Recommend Dealer
Yes
Employees Worked With
J.D. Daugherty
March 01, 2016

Positive experience with Wes Gallegos Wes was very responsive to my email inquiries, and his tone in email and in person was positive, polite, and cheerful. My negotiating experience with More

by TCP
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wes Gallegos
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 01, 2016

Personal, friendly service My husband has been shopping for a car for our daughter for several months. After we finally narrowed the search to the type of vehicle we wanted, he More

by ShellyW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dustin Westhoff
Mar 01, 2016 -

Dean Team Subaru Volkswagen responded

Thank you Shelly for the review. It was a pleasure to have met you and Kent and to have earned your business. We do appreciate you driving 11 hours away from your home to do business with us. I am always pleased to here that a customer of mine was happy with my service and with the purchasing process. We try hard to make sure everything goes smoothly and quickly as possible when they are here. Thank you again for your business and if you were to have any concerns or questions please fell free to call me anytime.

February 29, 2016

Customer Service Done Right Purchased used Chevy Equinox from Dean Team. Jason Moore showed outstanding customer service and was a pleasure to work with throughout the buying pr More

by Adam B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 29, 2016 -

Dean Team Subaru Volkswagen responded

Thanks Adam for taking the time to write me a review on you recent visit with us. I'm always happy to hear that a customer was pleased with their purchase and purchase process. I hope you enjoy your Equinox and if I can ever be of any further assistance to you in the future please feel free to call. Thanks again for your business.

February 29, 2016

Best car buying experience...ever!! Richard was the best salesman I have ever worked with. When I reached out on the web, I had many responses, but Richard was the only one who answered More

by Denise-Jetta Gal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Roberts, Dustin Westhoff, Richard Gotsch
February 28, 2016

Good teamwork We recently purchased a used Infiniti here. Our salesperson, Carl Shaeffer, was a pleasure to work with. Rick in the finance department did a great jo More

by AndyandPeg
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Roberts, Carl Schaeffer, Rick Richard
February 27, 2016

Best used car buying experience I've had!!! We had a very positive experience buying a car from Carl Schaeffer. We would definitely recommend him to friends and family! Couldn't really have as More

by acb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Schaeffer
February 25, 2016

Ford Fusion Hybrid for our teen We bought a car for our teenage new driver from Jason. It was a smooth process. We emailed before about the car we were interested and had no problems More

by SmartBart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2016 -

Dean Team Subaru Volkswagen responded

Scott an Mary thank you for the review. Its always nice to hear that a customer had a pleasant purchasing experience with us. We try to make it as smooth and as quick as possible for the customer. I was glad that I was able to get the issue fixed on the Fusion but most of all I was happy to hear that your daughter freaked out!! I'm assuming she liked it, if you have any questions or concerns please feel free to call me. As always everyone here at Dean Team Subaru Volkswagen thanks you for your business and if we can ever be of any further assistance to you in the future please feel free to call me. Thanks again!!

February 25, 2016

Great The team there did such a great job helping me find me my Subaru Forrester. Military friendly is an under statement for how much they helped me as an More

by Engineer2015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Roberts, Rick Richard, J.D. Daugherty
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