
Dean Team Subaru Volkswagen
Ballwin, MO
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Helpful without pressure Jason Moore was extremely helpful and accommodating while not being pushy when I was searching for a new car. He was able to help me find financing wi Jason Moore was extremely helpful and accommodating while not being pushy when I was searching for a new car. He was able to help me find financing within my budget and was very attentive during this process. I would highly recommend working with Jason and his General Manger, Dustin Westhoff, when searching for your next vehicle. More
New car purchase My husband and I recently bought a 2016 Subaru Outback. JD was very knowledgeable and helpful with answering all of our questions. He helped us to dec My husband and I recently bought a 2016 Subaru Outback. JD was very knowledgeable and helpful with answering all of our questions. He helped us to decide which model best met our needs. We had not intended on buying that day but ended up driving home with a new vehicle. JD made the whole process easy and pleasant. His enthusiasm was contagious! J. Goodwin Wildwood, Mo. More
Positive experience with Wes Gallegos Wes was very responsive to my email inquiries, and his tone in email and in person was positive, polite, and cheerful. My negotiating experience with Wes was very responsive to my email inquiries, and his tone in email and in person was positive, polite, and cheerful. My negotiating experience with him was good. He made me feel like he went to bat for me and was clear about explaining how the discounts worked and so on. In the end, I felt satisfied with the deal we agreed on. Wes has also been very responsive regarding my follow-up questions about the car, the warranty, and so on. I would definitely recommend working with Wes. More
Personal, friendly service My husband has been shopping for a car for our daughter for several months. After we finally narrowed the search to the type of vehicle we wanted, he My husband has been shopping for a car for our daughter for several months. After we finally narrowed the search to the type of vehicle we wanted, he scoured the internet for the best deal he could find. We live in a small town and the nearest VW dealer is 3 hours away. Unfortunately, they didn't have any vehicles that met our criteria that he felt were a good enough deal. What he did find was a great vehicle 11 hours from home. Our biggest concern was driving that far and having to spend an entire day doing paperwork before we could head home. This has been our experience in "the city" every time we've gone, even when not needing financing. Jason assured us that we could be on our way in about half an hour. True to his word, Jason and the vehicle were ready and waiting for us even before store hours actually opened. We were able to test drive it, get the paperwork completed, and be on our way in less than an hour. All of the staff were very friendly and accommodating. There was no high pressure sales pitch to buy extra warranties or services. It was worth the lengthy drive to do business with Dean Team! More
Customer Service Done Right Purchased used Chevy Equinox from Dean Team. Jason Moore showed outstanding customer service and was a pleasure to work with throughout the buying pr Purchased used Chevy Equinox from Dean Team. Jason Moore showed outstanding customer service and was a pleasure to work with throughout the buying process. He even went above and beyond helping to get my other car back to my house. Overall the process was quick and without any usual salesman jargon. I'd recommend Jason to anyone looking to purchase a car in the future. More
Best car buying experience...ever!! Richard was the best salesman I have ever worked with. When I reached out on the web, I had many responses, but Richard was the only one who answered Richard was the best salesman I have ever worked with. When I reached out on the web, I had many responses, but Richard was the only one who answered all of my questions before coming into the dealer for a test drive. Richard was also the only one to provide me with his cell phone number if I had any further questions. Scott was great to work with also, he made you feel like he had your back. Even though, I came in to the dealer with my husband, Richard and Scott talked and looked directly at me (I was doing the buying) and not directing questions just to my husband, like I didn't exist or I didn't know what I was talking about. They allowed me do my own negotiating which made me feel respected as a female. I definitely would recommend the Richard/Scott team at Dean Team to anyone looking for a new vehicle. More
Good teamwork We recently purchased a used Infiniti here. Our salesperson, Carl Shaeffer, was a pleasure to work with. Rick in the finance department did a great jo We recently purchased a used Infiniti here. Our salesperson, Carl Shaeffer, was a pleasure to work with. Rick in the finance department did a great job of getting us the financing that we wanted, which in my opinion, is worth hours of haggling and made the whole deal worthwhile. When we returned to finish the paperwork and Carl was unavailable, Scott helped us out as if we were his customer. Their boss should be proud. This is how I'd like my employees to take care of people. More
Best used car buying experience I've had!!! We had a very positive experience buying a car from Carl Schaeffer. We would definitely recommend him to friends and family! Couldn't really have as We had a very positive experience buying a car from Carl Schaeffer. We would definitely recommend him to friends and family! Couldn't really have asked for anything more. More
Ford Fusion Hybrid for our teen We bought a car for our teenage new driver from Jason. It was a smooth process. We emailed before about the car we were interested and had no problems We bought a car for our teenage new driver from Jason. It was a smooth process. We emailed before about the car we were interested and had no problems setting up a test drive. He answered all our questions and even had an issue checked out and fixed for us. We hate the car buying experience but Jason made it pain free. Thanks! Oh, and our duaghter freaked out! More
Great The team there did such a great job helping me find me my Subaru Forrester. Military friendly is an under statement for how much they helped me as an The team there did such a great job helping me find me my Subaru Forrester. Military friendly is an under statement for how much they helped me as an active duty soldier coming from Fort Leonard Wood. They couldn't of been more patient and helpful. Even with technical difficulties they were still very expedient with the process and I could tell they were trying as best they could do get me to drive out with my vehicle of choice so I could get back on the road to home. Experts of the brand and passionate about helping others. Would absolutely get another Subaru from them in the future. More