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Dean Team Subaru Volkswagen
Ballwin, MO
6,507 Reviews
At Dean Team Subaru Volkswagen, we challenge ourselves every day to give you the best experience; we are committed to addressing your unique wants and needs and give you the freedom to explore and consider your decision with or without us. Our Subaru and Volkswagen Certified Specialists are knowledgeable, innovative and attentive. We will listen to you, answer your questions truthfully and completely and introduce you to solutions that fit your needs.
Our Dean Team Subaru Volkswagen team values the time you have afforded us and are committed to making the best use of your time. At the heart of your visit, count on us to we say what we mean and mean what we say. We appreciate your choice in working with us. We are dedicated to providing you an experience based on honesty, integrity, respect and appreciation.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 6,507 reviews
August 29, 2015
Out of state car buy made easy Happened to be in St. Louis and found 2015 VW Golf TDI with 2k miles online. Wow, it is what I had been looking for, but couldn't find in Texas: a use Happened to be in St. Louis and found 2015 VW Golf TDI with 2k miles online. Wow, it is what I had been looking for, but couldn't find in Texas: a used 2015 Golf TDI. I was on a short timeline to see the car and get back to the airport. Carl Schaeffer was quick to return my call, find the car, and answer questions over the phone. It was at a specialty shop having a repair done prior to sale. He arranged for me to run by to see that car while in a test drive of the same model new car. The car was priced fairly online, so it made final price and delivery negotiations quick and easy. In about 30 minutes, I had an agreement and put down a deposit. We did everything else by phone, email and overnight delivery. Carl answered questions, walked me through the process and calmed my nerves about buying a car out of state. In about two weeks, the car delivered to my driveway in Texas. There was one minor issue with the car upon delivery, but Carl and the dealership took care of that very quickly.They even expedited delivery of title transfer paperwork to ensure I had plenty of time to get it registered from out of state into TX. Overall, it was an easy and good experience. More
by AllJob
Employees Worked With
Carl Schaeffer
August 28, 2015
"Still Smiling" Awesome car buying experience! My salesman Carl Schaeffer found me the perfect car! Carl is friendly, professional and knows his cars!! It was a Awesome car buying experience! My salesman Carl Schaeffer found me the perfect car! Carl is friendly, professional and knows his cars!! It was a hassle free sale! If my friends need a car...I will recommend that they meet Carl!! Love my Infiniti G37XS! Even though I got a speeding ticket... I am still smiling!!! More
by PJH
Employees Worked With
Carl Schaeffer
August 28, 2015
Great Price I spent a total of less than 3 hours at the dealership and drove away in a new Passat, very pleased with the deal Ryan got for me and happy with the l I spent a total of less than 3 hours at the dealership and drove away in a new Passat, very pleased with the deal Ryan got for me and happy with the low pressure yet attentive service he provided. The whole process was painless. I'll be back for the free car washes and free maintenance (3 years). What a deal! More
by mike f
Employees Worked With
Rick Richard, Ryan Troll
August 28, 2015
Pressure Free. The car dealer I worked with was Jason Moore, and he was exactly the type of dealer I wanted to work with. He was friendly, informative, helpful and m The car dealer I worked with was Jason Moore, and he was exactly the type of dealer I wanted to work with. He was friendly, informative, helpful and most importantly not at all pressuring. I would recommend him to anyone that is looking to purchase a car. More
by apwg44
August 28, 2015
Thanks Dean Team and Richard Gotsch!! My salesman, Richard Gotsch was wonderful!! He spent extra time, on a busy Saturday, to explain and demonstrate the "differences" between Volkswagen a My salesman, Richard Gotsch was wonderful!! He spent extra time, on a busy Saturday, to explain and demonstrate the "differences" between Volkswagen and other cars. He also was not pushy. The Volkswagen sells itself. Richard guided us to the right package for us and everyone else was great to talk/deal with to. Scott Roberts was also instrumental in helping us with our purchase. Dean Team Volkswagen has their "ship" straight..... maybe they should help run the country??? That's another talk another day. Thanks Dean Team!! Kevin Mooney- Washington, MO More
by stonecrest
Employees Worked With
Scott Roberts, Richard Gotsch
August 27, 2015
Hassle free sale Never have I had such a stress free car buying experience. Our salesman Jason Moore was attentive without being pushy gave us the option to test driv Never have I had such a stress free car buying experience. Our salesman Jason Moore was attentive without being pushy gave us the option to test drive without him...worked with me to obtain what we wanted financially. Dustin Westhoff handled the financing with very little muss and fuss. In 2 one hour sessions which included a 30 minute test drive, I was leaving the lot with my car. More
by JLR041915
August 25, 2015
Passat Buying experience Quick and easy to work with. Got us in and out with little fuss and made a good deal without a lot of back and forth negotiating. Car had a scratch Quick and easy to work with. Got us in and out with little fuss and made a good deal without a lot of back and forth negotiating. Car had a scratch on it from parking lot, they fixed it right away and it looks good as new! More
by michellemk106
Employees Worked With
Rick Richard, Ryan Troll
August 25, 2015
If you're looking for a Subaru, ask for Jason! Overall, I had an amazingly positive experience. These guys have such a positive rating for a reason. You can't go wrong! Ask for Jason! Overall, I had an amazingly positive experience. These guys have such a positive rating for a reason. You can't go wrong! Ask for Jason! More
by SubaruLvr
Employees Worked With
August 25, 2015
Straightforward My experience was swift and time efficient. Jason and Ryan helped me out. Jason made sure all of my concerns were addressed. He was very accommodating My experience was swift and time efficient. Jason and Ryan helped me out. Jason made sure all of my concerns were addressed. He was very accommodating to all of my requests also. Communication was great, and not too intrusive. Pleasure to work with. More
by TJJJ
August 24, 2015
A happy one! When looking for a Volkswagen I first went to a different dealership. After that one I went to Dean Team and saw and felt a big difference. The people When looking for a Volkswagen I first went to a different dealership. After that one I went to Dean Team and saw and felt a big difference. The people at Dean Team were very friendly, upbeat and courteous. They were quick to help and great at explaining things. I also didn't feel rushed for my decision. They made buying a new car a fun experience. More
by 8lisa8
Employees Worked With
Other Employees :
Scott Roberts, Dustin Westhoff, Richard Gotsch
