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Dean Team Subaru Volkswagen
Ballwin, MO
6,505 Reviews
At Dean Team Subaru Volkswagen, we challenge ourselves every day to give you the best experience; we are committed to addressing your unique wants and needs and give you the freedom to explore and consider your decision with or without us. Our Subaru and Volkswagen Certified Specialists are knowledgeable, innovative and attentive. We will listen to you, answer your questions truthfully and completely and introduce you to solutions that fit your needs.
Our Dean Team Subaru Volkswagen team values the time you have afforded us and are committed to making the best use of your time. At the heart of your visit, count on us to we say what we mean and mean what we say. We appreciate your choice in working with us. We are dedicated to providing you an experience based on honesty, integrity, respect and appreciation.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 6,505 reviews
August 17, 2015
Excellent experience Will definitely visit this dealership again in the future for my next car. Was not your typical high pressure sales pitch, and they gave me a very fa Will definitely visit this dealership again in the future for my next car. Was not your typical high pressure sales pitch, and they gave me a very fair price on my trade. More
by Brittdsheldon
August 14, 2015
Awesome Experience! Our 4th New/Used car bought from this Dealer. This time arround was my son's first car and we contacted Jason Moore online and let him know what my so Our 4th New/Used car bought from this Dealer. This time arround was my son's first car and we contacted Jason Moore online and let him know what my son was looking for and he immediately reply with several options, so we went and he had the cars ready waiting for us to take for a test drive, my son ended up buying a 2011 VW Tiguan AWD the sales man a gentleman at all times made the experience very pleasant and very easy. Thanks Jason, I ' ll recommend to any of my family and friends next time they are looking for a car. To go at this Dealership and ask for Jason Moore, More
by Car shopper
August 14, 2015
Scratched up my NEW car Went to get my car serviced at the dealership and get a recall fix. This service center offers free car washes to people who purchased their car from Went to get my car serviced at the dealership and get a recall fix. This service center offers free car washes to people who purchased their car from this dealership. Went to have my car cleaned and the front drivers side now has huge scratches. I called them and was told that there was a sign that sign they were not responsible for any damage they do to your vehicle. I don't remember seeing any sign. Also the sticker for my next oil change says 18k miles instead of 12k like the manufacturer suggests. I guess when you buy the extended warranty they want do as little as possible for you. And finally, I'm still having an issue with my car where my car can never pair with my phone to play music. No one seems to be able to help me with it. I will never buy a Subaru again. More
by tofu8084
Employees Worked With
don't remember
August 14, 2015
Excellent knowledge, skills, and professionalism Jim and Scott were instrumental in educating us on the features, performance and safety of a new Jetta. They were incredibly knowledgeable on all aspe Jim and Scott were instrumental in educating us on the features, performance and safety of a new Jetta. They were incredibly knowledgeable on all aspects of the car and ensuring the right model matched our needs. Their customer service, follow-up, and attention to detail was very impressive. We enjoyed our experience and highly recommend the dealership, and these professionals. More
by New Jetta Sport Owner
Employees Worked With
Scott Roberts
August 14, 2015
Great James Becker is knowledgeable and helpful in every way with my Subaru purchase. I believe he will continue to be helpful if I have any questions if th James Becker is knowledgeable and helpful in every way with my Subaru purchase. I believe he will continue to be helpful if I have any questions if the future. More
by Dave
Employees Worked With
James Becker
August 12, 2015
Great Jason Moore and Phil Dean helped me a lot by finding me the right car and Dustin helped me by making it easy to sign papers. I appreciate all the help Jason Moore and Phil Dean helped me a lot by finding me the right car and Dustin helped me by making it easy to sign papers. I appreciate all the help they gave me. I would defiantly by from this dealership again. More
by Ellenglore5
August 11, 2015
New Outback I had a great experience with Mark and appreciated his honesty and non-pressuring nature. Mark was helpful in matching other dealership's offer and e I had a great experience with Mark and appreciated his honesty and non-pressuring nature. Mark was helpful in matching other dealership's offer and ensuring that I went to Dean. More
by mdill
Employees Worked With
Dustin Westhoff, Mark McNulty
August 10, 2015
Good salesman Decent salesman. Did help me get the car I wanted. Took his time to help me and has followed through with what he promised. Appreciate all of his hard Decent salesman. Did help me get the car I wanted. Took his time to help me and has followed through with what he promised. Appreciate all of his hard work More
by 4runnerowner
August 10, 2015
Fabulous deal Toyota Venza Thanks to Jason and all the team at THE DEAN TEAM. I'm driving my new to me Toyota Venza with free car washes and state inspections.The transaction wa Thanks to Jason and all the team at THE DEAN TEAM. I'm driving my new to me Toyota Venza with free car washes and state inspections.The transaction was smooth and pleasant, no surprises.Jason was up front with me about everything.Thank you DEAN TEAM. More
by image5
August 10, 2015
2nd Jetta in a year We purchased a 2014 Jetta in August of 2014 for our daughter before sending her off to college from the Dean Team. That experience was excellent. Un We purchased a 2014 Jetta in August of 2014 for our daughter before sending her off to college from the Dean Team. That experience was excellent. Unfortunately early in May, it was parked on the street when the school received over 4 inches of rain in about 2 hours and the car ended up totaled after being caught in a flash flood. After getting the insurance resolved recently, it was time to purchase another car for our daughter before sending her off again. There wasn’t much discussion on what car she wanted again, another Jetta. The decision to go back to Dean Team Volkswagen of Ballwin didn’t take much thought either. We were looking for a basic black Jetta SE, but they didn’t have one. Scott worked his magic and found one in central Illinois. Jason stepped in to finalize the paperwork and was very determined to keep us informed on the status of getting us to see Dustin in finance as the dealership was very busy on Saturday. Dustin worked quickly to get us through the paperwork and on our way. We took delivery of the car on Tuesday after Jason personally waxed the black beauty. We have purchased a lot of cars over the years and the Dean Team is on top of all. More
by Jetta228
