Dean Team Subaru Volkswagen

I can not tell you how happy I am with the Dean Team Automotive in Ballwin, MO! I was not even expecting to get what I wanted especially after the way I was treated at Suntrop. But my girlfriend said Automotive in Ballwin, MO! I was not even expecting to get what I wanted especially after the way I was treated at Suntrop. But my girlfriend said let's go look at the Dean Team so I reluctantly said yes. Man I was I glad : ) Brandon my sales consultant was friendly, knew his stuff and was not pushy at all. He was an excellent salesman!!!!!!!!! I will buy my next car and recommended anyone buying a car to go to him. More

John Ostlund was my salesperson. He was honest and did not pressure me too much, to purchase. He placed my new car under roof, as I had requested, because my new car was staying with the dealer overnight not pressure me too much, to purchase. He placed my new car under roof, as I had requested, because my new car was staying with the dealer overnight when we had tornadoes and hail. I appreciated this very much. He also took my home address out of the navigation on a demo car I drove when I could not figure out how to delete it. My only disappointment was in the trade in value for my used Subaru. I had looked at its value on two different sites and requestest a few hundred dollars less than the sites recommended. Mr.Dean would not honor those and offered my $500.00 less. I took it. I believe that if I would have held my ground, I could have prevailed. I did use a program called ZAG to price my new car and that price was honored. It took the haggle out (almost) of car buying, which I really despise. I am happy with my new car. It has 50 miles on it. More

This is my second time coming to Dean Team-Ballwin and I was extremely happy with my experience. Neil Smith was my salesman and he was very personable. He got straight to the point, sat me down and ask me was extremely happy with my experience. Neil Smith was my salesman and he was very personable. He got straight to the point, sat me down and ask me what I wanted. He did not try and sell me a car I didn't want or give me a lot of "Mumbo Jumbo." I have had bad experiences at other dealerships where the salesman wasn't listening to what I wanted, and I appreciated Neil's attentiveness to my needs and wants. He was honest and gave me a car I really enjoy. I have also sent my brother to Dean Team-Ballwin to work with Neil on a car and it was successful. I will continue to send people his way...Thank You Neil. More

Dean Team Ballwin What more can you ask for from a Dean Team Ballwin What more can you ask for from a quality dealership. They gave me the price I wanted for my trade in and for the new vehicle I w Dean Team Ballwin What more can you ask for from a quality dealership. They gave me the price I wanted for my trade in and for the new vehicle I wanted. John Ostlund was my sales guy and he was great. Being new to Volkswagen, he went over the vehicle, the company and answered all my questions. It felt like a conversation you would have with a friend and everything about my experience was better than I had expected. Dean team was supposed to close at 9pm and I don't think I left until just before 10:30pm, with no one rushing to get me processed or ever complaining about being there late. This dealer is truly there for its customers and I could not have asked for a better new car purchasing experience. I recommend this dealer to anyone and I will go back there when I am ready for a new car. More

Brandon made the overall buying experience easy and was very knowldgable. He helped us find the right car for us and our price range. When their location did not have the car we were looking for, he search very knowldgable. He helped us find the right car for us and our price range. When their location did not have the car we were looking for, he searched until the found it for us. We are very happy with our results. Brandon is also there for any follow up question we may have. I definitely recommend him. More

Brandon was very informative on the vehicle choices we had and worked very hard to find the right specifictaion to meet our needs. He also represented us well in ensuring a good trade in value for our old had and worked very hard to find the right specifictaion to meet our needs. He also represented us well in ensuring a good trade in value for our old car. Overall, very informed and professional. We would happily recomend using this dealer to our friends. More

My experience with Dean Team was great. The salesmen were very knowledgeable and answered all of my questions. They also were honest and if they didn't know something specific they looked it up instead were very knowledgeable and answered all of my questions. They also were honest and if they didn't know something specific they looked it up instead of making up an answer. They weren't pushy at all and were very patient with my three visits there to make up my mind. They located the exact new car I wanted and we agreed on a very fair price without a lot of back and forth or haggling. I would definitely recommend them to everyone. More

Very good service and attention, I definately will recommend Nathan to my colleagues and friends. Nathan gave my wife and I all the information needed about the car and its especifications, also he recommend Nathan to my colleagues and friends. Nathan gave my wife and I all the information needed about the car and its especifications, also he gave us many options to find the right car for my wife. During all the process Nathan did the proper follow up to ensure I have the status of the process and to know the next steps and what to do in advance, he always was willing to do all the efforts to ensure my wife was happy with the car and to solved all our questions and concerns, specially in the financing options. It was a very good purchasing experience. More

I came in on a saturday to buy some power steering fluid for my 01 jetta and the service department was closed, I walked inside to the sales floor and as soon as i walked in they asked if I needed help. The for my 01 jetta and the service department was closed, I walked inside to the sales floor and as soon as i walked in they asked if I needed help. The guys there were nice enough to give me some that was left over from the shop. Thanks!! More

John Ostlund was a deciding factor in buying the car from The Dean Team. He was friendly without that "over the top" salesmanship; he told us the truth about everything and didn't push us to make decisions. The Dean Team. He was friendly without that "over the top" salesmanship; he told us the truth about everything and didn't push us to make decisions. He was knowledgeable and efficient. He is a credit to The Dean Team. More