Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Dean Team Subaru Volkswagen
Ballwin, MO
6,829 Reviews
At Dean Team Subaru Volkswagen, we challenge ourselves every day to give you the best experience; we are committed to addressing your unique wants and needs and give you the freedom to explore and consider your decision with or without us. Our Subaru and Volkswagen Certified Specialists are knowledgeable, innovative and attentive. We will listen to you, answer your questions truthfully and completely and introduce you to solutions that fit your needs.
Our Dean Team Subaru Volkswagen team values the time you have afforded us and are committed to making the best use of your time. At the heart of your visit, count on us to we say what we mean and mean what we say. We appreciate your choice in working with us. We are dedicated to providing you an experience based on honesty, integrity, respect and appreciation.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 6,829 reviews
February 26, 2015
Jason Moore was awesome! Jason made this car buying experience the best we have ever had. His attitude, professionalism, and honesty made all the difference. We sincerely th Jason made this car buying experience the best we have ever had. His attitude, professionalism, and honesty made all the difference. We sincerely thank him for helping us with this purchase and orchestrating it to run so smoothly. Thank you Dean Team! More
by clh777grl
Employees Worked With
Rick Richard, Jason Moore
February 26, 2015
First Car Purchase!! Jason was awsome! This being my first car buying experience Jason made it smooth and painless. He was very patient and willing to work with my budget Jason was awsome! This being my first car buying experience Jason made it smooth and painless. He was very patient and willing to work with my budget and i drove off the lot with my dream car!! THANKS JASON!! More
by veggs13
Employees Worked With
Jason Moore
February 25, 2015
Two for Two, Twice as Nice! We just bought our 2nd Jetta SportsWagon from Carl Schaffer this weekend. Carls timing, effort, and knowledge was excellent as was Rick Richards uniqu We just bought our 2nd Jetta SportsWagon from Carl Schaffer this weekend. Carls timing, effort, and knowledge was excellent as was Rick Richards unique method of closing. We look forward to another five years of excellent service from Eric Harrelson who has always served us and the Jetta very well. When we look for a third they will be the first ones we contact. Thanks to all three of you. Bill and Donna Langenbacher More
by Donna
February 25, 2015
Excellence in every aspect was one of the best car buying experiences ever!! I cannot express how Jason Moore went out of his way to make this transaction smooth. Before the was one of the best car buying experiences ever!! I cannot express how Jason Moore went out of his way to make this transaction smooth. Before the sale, Jason made sure that the car was available by the time that we traveled to test drive. Jason made sure that the car was detailed perfectly and waiting. After the sale, Jason has kept in contact with me so that I remember to get my free inspection. This is the type of car purchase that everyone should have. I definitely recommend Jason and the Dean Team. I know that I did not buy the most expensive car on the lot-- and I appreciate that that was my decision. I also know that in approximately two years I will be the return customer buying my dream car. I do a lot of research before buying anything--and I got a great deal and met a great person. Thank you Jason-- I will keep in touch. (I spent over 5 months looking at cars at many dealerships-- this was the best treatment --above and beyond all of the rest) More
by Cyndi Heggemeier
Employees Worked With
Jason Moore
February 24, 2015
The Best Experience Ever! I found a car on AutoTrader that I was interested in. Jason Moore answered my email inquiry and went out of his way to search for cars that fell withi I found a car on AutoTrader that I was interested in. Jason Moore answered my email inquiry and went out of his way to search for cars that fell within my parameters. He never once tried to sell me a more expensive car than I was looking for, and the fact that I was looking for a pre-owned vehicle did not matter at all - I could have been buying a $30,000 vehicle for the service I received!! And to top it off - I live an hour and a half from the dealership, and after a couple weather related delays in pick up, Jason took the time to bring the car to me. Seriously the best car-buying experience ever, thank you Jason!! More
by GKrug
Employees Worked With
Jason Moore
February 24, 2015
Great Experience!! We just purchased our fourth pre owned car from the Dean Team. We worked with John Ostlund for the second time and he made it such a stress free proc We just purchased our fourth pre owned car from the Dean Team. We worked with John Ostlund for the second time and he made it such a stress free process! Between John and Phillip Dean, we were able to get the car we wanted at a great price. Thanks Dean Team! More
by DShinn1
February 23, 2015
Amazing service I worked with Jason Moore!!! He was fantastic!!! Gave me a great price and didn't try to sell me anything I didn't need... He really worked with me an I worked with Jason Moore!!! He was fantastic!!! Gave me a great price and didn't try to sell me anything I didn't need... He really worked with me and ended up getting me a better deal than I expected!! More
by lilwhite091
Employees Worked With
Dustin Westhoff, Jason Moore
February 23, 2015
Awesome!! I worked with Jason Moore to get my car and he worked hard to get my that car. I appreciated his business very much and will pass his business on to m I worked with Jason Moore to get my car and he worked hard to get my that car. I appreciated his business very much and will pass his business on to my friends and family members who wish to buy cars in the future! More
by Naejohnson2013
Employees Worked With
Jason Moore
February 21, 2015
First time buyer! Phil Dean had me taken care of completely! h He had Jason call me right away and we went from there. Jason Moore helped me out immensely, he had eve Phil Dean had me taken care of completely! h He had Jason call me right away and we went from there. Jason Moore helped me out immensely, he had everything taken care of for me before I even walked in the door. Dustin Westhoff made the process of buying my new Jetta painless! I would recommend these guys to anyone! More
by jgalagarza87
February 21, 2015
Professional and friendly service The thought of buying a new car was not something I was looking forward to. I decided upon purchasing a Jetta. After visiting another dealership, I The thought of buying a new car was not something I was looking forward to. I decided upon purchasing a Jetta. After visiting another dealership, I had an appointment with Jim Happe at Dean Team. It was a positive experience from the start. Jim was organized and informative. He answered all my questions and concerns. I never felt pressure to make a purchase and ended up with a car I am so happy with! Ellen More
by Ellen
