Dean Team Subaru Volkswagen - Service Center

Great Annie was very friendly, efficient and accommodating. I would definitely return to Dean Team in the future. Beautiful showroom too. Thanks for your gr Annie was very friendly, efficient and accommodating. I would definitely return to Dean Team in the future. Beautiful showroom too. Thanks for your great service. More

Always excellent Very positive and helpful and on time appointments. Great staff. Nice waiting room. I like your loaner car service. Close to my home. Coffe bar. Very positive and helpful and on time appointments. Great staff. Nice waiting room. I like your loaner car service. Close to my home. Coffe bar. More

Five Cars Later This is the 5th Subaru wehave bought at Dick Dean. My car was sounding different lately. The mechanic rode around the block with me and immediately to This is the 5th Subaru wehave bought at Dick Dean. My car was sounding different lately. The mechanic rode around the block with me and immediately told me what he thought the problem was. He was right - wheel bearing. They fixed it in less than an hour. And because my warranty has only recently expired, they didn’t charge me! They also did a basic maintenance check. I left relieved and happy! More

BEST DEALERSHIP IN STL The brand new facility is so nice, organized, and clean. The workers are so friendly and helpful and I’ve never had a less than perfect experience. I The brand new facility is so nice, organized, and clean. The workers are so friendly and helpful and I’ve never had a less than perfect experience. I will never go to another dealership agaim! More

Amazing experience Everything from scheduling service at a time convenient for us, to providing us with a loaner car, to fixing the car right the first time - they went Everything from scheduling service at a time convenient for us, to providing us with a loaner car, to fixing the car right the first time - they went above and beyond to make it an enjoyable experience. More

Excellent Service From the time I make a service appointment to the moment I walk out the door, the crew at Dean Team Ballwin is excellent! Knowledgeable, friendly and From the time I make a service appointment to the moment I walk out the door, the crew at Dean Team Ballwin is excellent! Knowledgeable, friendly and fast. More

Not your typical dealership This location is amazing! They did not treat me like your everyday customer. They treated me like family. They were not pushy at all and really took t This location is amazing! They did not treat me like your everyday customer. They treated me like family. They were not pushy at all and really took the time to help me and not oversell. I can’t say enough good things about Paul Fix and the rest of the staff. Super friendly and very helpful!! Thank you for keeping me and my family safe. More

Needed recall work done As soon as I drove up, I was greeted by a gentleman and directed to a Service Advisor. Her name was Annie. She was extremely pleasant and took care of As soon as I drove up, I was greeted by a gentleman and directed to a Service Advisor. Her name was Annie. She was extremely pleasant and took care of all of the necessary paperwork in a timely manner. She then walked me to the customer lounge area and made me a cup of coffee! I was happy about that, because the coffee machine was something that I had seen before. I had a light out and asked if they could replace it while I was there. They took care of that and I was on my way. All in all I had an excellent experience...I would say mainly because of the Service Advisor, Annie! Many Thanks, Gerri More

Excellent Seriously great customer service. Annie and Jeff kick butt and take names. Ryan the pirate mechanic (he can do recall work blindfolded) deserves a hug Seriously great customer service. Annie and Jeff kick butt and take names. Ryan the pirate mechanic (he can do recall work blindfolded) deserves a huge raise, just for his speed and efficiency. He is obviously worth more... Don't get me started on the rye humor or Annie and Jeff. They earn double their bonuses every week in attitude and performance. Sincerely, Rex Altis CEO / Principle Second Mile IT Staffing More