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Dean Team Volkswagen of Kirkwood

Kirkwood, MO

4.1
819 Reviews
At Dean Team Volkswagen, we challenge ourselves every day to give you the best experience; we are committed to addressing your unique wants and needs and give you the freedom to explore and consider your decision with or without us. Our Volkswagen Certified Specialists are knowledgeable, innovative and attentive. We will listen to you, answer your questions truthfully and completely and introduce you to solutions that fit your needs. Our Dean Team Volkswagen team values the time you have afforded us and are committed to making the best use of your time. At the heart of your visit, count on us to we say what we mean and mean what we say. We appreciate your choice in working with us. We are dedicated to providing you an experience based on honesty, integrity, respect and appreciation.
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10205 Manchester Rd

Kirkwood, MO

63122

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Showing 819 reviews

February 04, 2022

Kat was fantastic! She's so knowledgeable and helpful. The current market is crazy, and Kat's focus was still on being supportive and informative. No pushiness. More

by MT85
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathleen Bute
Feb 08, 2022 -

Dean Team Volkswagen of Kirkwood responded

Hi there! Thank you for your great review and your business. We're so glad to hear that Kat was able to provide you with a positive car buying experience. Enjoy your new VW and please let us know if there's anything else we can do for you!

January 27, 2022

She sold me a damaged car and tried to trade me out for something worst it took three months to get the title of the car and doesn’t like people that speak Spanish More

by Gus.e.feliciano
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brandy Berndt
1.0
This rating includes all reviews, with more weight given to recent reviews.
January 20, 2022

Have been doing business here for years. Dave Schultz is very professional and always going goes the extra mile to make things work. John, Tom and Anthony in the service department are great to work with as More

by jerry-brennan
Recommend Dealer
Yes
Employees Worked With
John Staab
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Morfeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Sayer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Dean, Dave Schultz
Jan 21, 2022 -

Dean Team Volkswagen of Kirkwood responded

Hi Jerry! Thank you for your great review and your repeat business. We're so glad to hear that Dave was able to provide you with another positive car buying experience. Enjoy your new VW and please let us know if there's anything else we can do for you!

January 18, 2022

Kat Bute was great to work with, I would highly recommend her for anyone looking to purchase a new car! More

by luke.shoe
Recommend Dealer
Yes
Employees Worked With
Kathleen Bute
Jan 21, 2022 -

Dean Team Volkswagen of Kirkwood responded

Hi Luke! Thank you for your great review and your business. We're so glad to hear that Kat was able to provide you with a positive car buying experience. Enjoy your new VW and please let us know if there's anything else we can do for you!

December 22, 2021

Dave and Scott always make the process simple and efficient—super appreciative of that as a busy dad with 4 kids! More

by matt
Customer Service
Recommend Dealer
Yes
Employees Worked With
Dave Schultz, Scott Roberts, Shelby Diepenbrock
Dec 28, 2021 -

Dean Team Volkswagen of Kirkwood responded

Hi Matt! Thank you for your great review and your business. We're so glad to hear Dave and Scott were able to provide you with a positive car buying experience! Enjoy your upgrade and please let us know if there's anything else we can do for you!

December 19, 2021

Kat was our salesperson. She was extremely nice and helped us with our decision. After the sale she followed up to make sure we enjoyed the car and when we had an issue she went above and beyond to ma More

by Brent
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathleen Bute
Dec 28, 2021 -

Dean Team Volkswagen of Kirkwood responded

Hi Brent! Thank you for your great review and your business. We're so glad to hear Kat was able to provide you with a positive car buying experience! Enjoy your upgrade and please let us know if there's anything else we can do for you!

December 10, 2021

Bought two vehicles from Ashley. She's been super kind and helpful. Whole Dean team crew has been amazing. More

by Kevin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Van Oyen, Scott Roberts, Shelby Diepenbrock, Ashley Moon
Dec 14, 2021 -

Dean Team Volkswagen of Kirkwood responded

Hi Kevin! Thank you for your great review and your business. We're so glad to hear Ashley was able to provide you with not just one, but two, positive car buying experiences! Enjoy your upgrade and please let us know if there's anything else we can do for you!

October 22, 2021

Where do I start, 25yrs of purchasing vehicles. Never have I experienced pleasure, comfort, an all around excellence like the Dean Team & personally Graig. From moment we spoke to him picking me up from More

by autin.david5789
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Currington, Shelby Diepenbrock
Oct 26, 2021 -

Dean Team Volkswagen of Kirkwood responded

Hi there! Thanks for your great review and your business. We're so glad to hear Craig was able to provide you with a positive car buying experience. Enjoy your new truck and please let us know if there's anything else we can do for you!

October 16, 2021

I live in Southern Idaho, recently found a 2010 Tacoma at Dean Team. My salesman was Dave Schultz- the vehicle was exactly as described, he picked me up at the airport in St. Louis. All aspects of the transa More

by Phil.H
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt, Dave Schultz, Bill Van Oyen
Oct 19, 2021 -

Dean Team Volkswagen of Kirkwood responded

Hi Phil! Thanks for your business and your great review. We're glad to hear Dave was able to provide you with a positive car buying experience. Enjoy your new vehicle and please let us know if there's anything else we can do for you.

October 09, 2021

Very quick and pleasant experience. Would recommend to family or friend. I would have rated a 5 star however they didn’t wash the Jeep I bought. Nor did they fill up the gas tank. More

by Ashleyo_7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edin Hadziefendic
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Van Oyen
Oct 11, 2021 -

Dean Team Volkswagen of Kirkwood responded

Hi Ashley! Thanks for your review and your business. We're glad to hear our team was able to provide you with a positive car buying experience. We will share your feedback with our team regarding the car wash and full tank of gas, that should've been taken care of! If you'd like to bring your vehicle back by next time you're near the dealership, we would be happy to fill your gas tank and make sure your vehicle is detailed. Enjoy your new Jeep and please let us know if there's anything else we can do for you!

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