Dean Team Volkswagen of Kirkwood

Zach Underwood, was very friendly and was very helpful and made our shopping for a car a lot easier then we thought it was going to be . and made our shopping for a car a lot easier then we thought it was going to be . More

The first car we bought from Dean Team had some issues with the alignment and body that weren't discovered until after we had bought it. The Carfax was clean and the problems were fixable, but I wanted a with the alignment and body that weren't discovered until after we had bought it. The Carfax was clean and the problems were fixable, but I wanted a car without these issues. After searching all around the U.S., Rich (and Colin, the GM) found us the exact same car without the problems and traded our original car for it. They made sure our new car was clean and in great shape, fixed all the minor cosmetic things from normal wear and tear on a 3 year old car. Our car looks amazing and is exactly what we wanted! More

I love that a bubble on a tire gets handled, but when they put in writing that they will fix my car and end up not doing it there is no resolution. Unless you love to fight and argue with a car dealer they put in writing that they will fix my car and end up not doing it there is no resolution. Unless you love to fight and argue with a car dealer, do go to the Dean Team. More

Zac was very polite, personable, and knowledgeable about the car that we got. He understood what our needs were as far as price, conditions in regard to our trade-in, etc. In fact, the whole staff there was the car that we got. He understood what our needs were as far as price, conditions in regard to our trade-in, etc. In fact, the whole staff there was very helpfull and stressed their desire to make sure that we were very happy with the service. Thank you. John & Lisa Cummings. More

Good customer service and focused on what my needs were. Friendly and easy to get along with. Very informative responses to all my questions. I am very happy with my purchase and would recommend this deal Friendly and easy to get along with. Very informative responses to all my questions. I am very happy with my purchase and would recommend this dealership to a friend. More

This dealership provided the most straight-forward internet experience, with no gimmicks or games. They beat the other dealerships' prices, and when we arrived, they provided excellent customer servi internet experience, with no gimmicks or games. They beat the other dealerships' prices, and when we arrived, they provided excellent customer service, with a very smooth purchase process. I would highly recommend this dealership to anyone who plans to use the internet to find the best price in town. More

We came to the dealership just to browse for cars, not really intending to leave with a new car, but after expressing what I wanted in a car and our price range, Dave led us to some great options and was really intending to leave with a new car, but after expressing what I wanted in a car and our price range, Dave led us to some great options and was very down to earth and helpful with our search. More

Dean Team went above and beyond to get me what I wanted and to make sure I was satisfied. They were all very friendly and every department seemed completely genuine about ensuring the customers satisfactio and to make sure I was satisfied. They were all very friendly and every department seemed completely genuine about ensuring the customers satisfaction. More

Came in with daughter for a used car. After discussing our needs we landed on a new car lease. We never even thought of that. Dave did a great job listening and finding what was right for us. Great job our needs we landed on a new car lease. We never even thought of that. Dave did a great job listening and finding what was right for us. Great job! More