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Del Toyota

Thorndale, PA

4.7
6,781 Reviews
Our sales team is made up of certified professionals who work here only because they are made of the right stuff. "What stuff is that?" you may ask. They receive endless training on how to take care of customers. Customer service is a nice thing to talk about, but it's a way of life here. We pride ourselves on the opportunity to respect our customers, give them up to date pricing, competitive financing, and a full service, one-stop shop. Registration, warranty coverage, financing, detailing, service, Del Toyota is your one-stop shop for your automotive needs. Our highly trained, informed, and most importantly customer service-oriented team is here for YOU!
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2945 E Lincoln Hwy

Thorndale, PA

19372

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Showing 6,781 reviews

November 14, 2019

But a car Very good help I found a good car And good interest Nice care the payment it’s a little bit higher than I thought but I really find what am look More

by jessicanh38
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Juarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Sweet
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Krause
Nov 15, 2019 -

Del Toyota responded

Jessica, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

November 14, 2019

Great Pricing and Great people We have purchased 5 vehicles from Del Toyota over the years and Del has made each time pleasant and enjoyable. For us, Del Toyota has made car shop More

by john
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Antonio Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Sweet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Tran
Nov 14, 2019 -

Del Toyota responded

John, thank you for taking the time to share your feedback! I am very pleased to hear our consistent professionalism and great customer service has earned your repeat business. I hope you are continuing to enjoy your purchase from Del Toyota. We can’t wait to see you for your next servicing appointment! Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

November 14, 2019

Quick, professional, easy and helpful! Start to finish the process was very easy, painless and quick! Zero issues or complaints! Will definitely be back for my next lease! Highly recommend! More

by JeffChelotti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Karkoska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Sirbu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Sweet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Naegele
Nov 15, 2019 -

Del Toyota responded

Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Best, J im Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

November 13, 2019

We emailed the internet rep about the car we were interested in to let her know we were headed up to the dealership. Once we arrived we were greeted by a nice man. He asked to help us and we asked fo More

by AlyssaD
Recommend Dealer
Yes
Employees Worked With
Heather Karkoska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Sirbu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2019 -

Del Toyota responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

November 13, 2019

Pleasant experience as usual. Cozy environment to wait while work is being completed. Service didn’t take too long. Returning customer for years. Etc etc More

by DSJONES01
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Dyson
Nov 13, 2019 -

Del Toyota responded

Thanks for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. I will pass your feedback along to the team! Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

November 13, 2019

Honestly best costumer service hands down! Very straight up and honest, which I loved! I would recommend to EVERYONE! So impressed by everyone’s hard work and dedication. They won’t let you down! More

by Kayyr99
Recommend Dealer
Yes
Employees Worked With
Jim Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Juarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Lewis
Nov 13, 2019 -

Del Toyota responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

November 13, 2019

Really friendly people very polite Dealer that stay on they word truly honestly on everything that they even over the phone ,specially the salesman splaing everything of the purchase th More

by danielsmenjivar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Tran, Don Romanek
Nov 13, 2019 -

Del Toyota responded

We really appreciate your feedback, Daniel. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

November 13, 2019

Great experience at Del I just purchased a 2017 Tundra from Del and couldn’t be more pleased. Adrian Sirbu was the sales associate who assisted me. He was very knowledgeable More

by jimgodorecci
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Sirbu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2019 -

Del Toyota responded

Thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that Adrian was able to meet your needs. At Del Toyota, we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

November 13, 2019

Great Experience This is not my first time purchasing a vehicle from Del Toyota and every time I have everyone there has been as helpful as possible. More

by SAMSTREET9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Al Demsky
Nov 13, 2019 -

Del Toyota responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

November 13, 2019

Great experience from start to finish Very pleased with my treatments and interactions with the whole team at Del Toyota. It started with a web requests for information and a very prompt More

by JIMMY C
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Tran, Angel Lewis, Ed Pollock
Nov 14, 2019 -

Del Toyota responded

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

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