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Del Toyota

Thorndale, PA

4.7
6,792 Reviews
Our sales team is made up of certified professionals who work here only because they are made of the right stuff. "What stuff is that?" you may ask. They receive endless training on how to take care of customers. Customer service is a nice thing to talk about, but it's a way of life here. We pride ourselves on the opportunity to respect our customers, give them up to date pricing, competitive financing, and a full service, one-stop shop. Registration, warranty coverage, financing, detailing, service, Del Toyota is your one-stop shop for your automotive needs. Our highly trained, informed, and most importantly customer service-oriented team is here for YOU!
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2945 E Lincoln Hwy

Thorndale, PA

19372

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Showing 6,792 reviews

September 28, 2019

First car after getting married My wife and I were buying our first car after getting married. We experienced excellent service throughout the entire car buying process including wal More

by roccoaduran
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Martin C. Fusselman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Tran, Mike Naegele, Kimberly Smith
Sep 29, 2019 -

Del Toyota responded

Thanks for letting us know about your excellent experience! Our team approach helps us to provide seamless customer service. Congratulations on your first car and we look forward to serving you again in the future Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

September 28, 2019

Excellent Dealership and excellent sales person. This is by far the best Toyota dealership. The transaction was very smooth and price was great. The salesperson was wonderful to work with. Thank More

by zhangmik
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Sweet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Connor Christman
Sep 29, 2019 -

Del Toyota responded

Thank you for taking time to review our dealership. It was a pleasure to assist you and please let us know when we can do so again! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

September 27, 2019

Excellent Sercice The representative Jerry took me in for an inspection despite the fact that i did not have an appointment. Wating time was less than expected. The rep More

by mkusernm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry service representative
Sep 27, 2019 -

Del Toyota responded

Hi and thanks for the great feedback! We're very happy that Jerry was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

September 27, 2019

I didn’t know it was possible to do a deal that quick! I’ve leased quite a few cars in the last 10 years and I’ve never had an experience like this. I worked with Connor over the phone and email, agreed on More

by Tommctech
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Connor Christman
Sep 29, 2019 -

Del Toyota responded

Thank you for sharing your feedback. Connor is a fantastic employee and we're thankful for everything he brings to our team. We appreciate your business! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

September 26, 2019

Y 4th purchase from del Started going to del Toyota in 2005 for a new Toyota Sienna. Purchased a sienna LE from moory jeffords. He gave us a great price and no hassle experie More

by Pop Tony
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Morry Jeffords
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Heinze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Martin C. Fusselman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Lewis
Sep 27, 2019 -

Del Toyota responded

Thank you for taking the time to write about your experience with us, Pop! At Del Toyota, we work very hard to provide each of our customers with a personalized and hassle-free experience. I am happy Steve was able to exceed your expectations. Don't hesitate to contact us if there is anything else we can do for you. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

September 25, 2019

Superior Service, hassle free Superior customer service here at Del Toyota. 10 minute discussion with Derek and I was locked in on the perfect deal for me, with pick up scheduled f More

by matt csajko
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Tran, Angel Lewis, Derek Thrailkill
Sep 27, 2019 -

Del Toyota responded

We appreciate your input, Matt. We're glad to hear that you are consistently impressed with the service we offer here at Del Toyota. If there is anything more we can do for you please come back and see us any time! Take care! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

September 25, 2019

All check engine lights on The check engine light came on my car while I was driving. I went in and they could not figure out what was wrong. We reset the computer and all seem More

by Zali
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Naegele
Sep 27, 2019 -

Del Toyota responded

Thanks for giving us the opportunity to service your vehicle, Zali. We are happy to hear that everything went well for you. I will pass your feedback along to the team! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

September 25, 2019

Over all was an amazing experience The customer service was excellent, was a fair price for the car and very clean facility! Overall would recomemd. The work done to the car was good as More

by Xinhui
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adrian Sirbu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2019 -

Del Toyota responded

Thank you so much for this excellent feedback and your very kind recommendation of our dealership. I am happy to hear that our team worked hard enough to make your visit completely painless. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

September 24, 2019

excellent staff From the first call to driving off the lot the staff made me feel at home. Thanks to Derek, Angel, and Jim for all of the help with the entire lease p More

by HDINSPECTIONS718
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Lewis, Derek Thrailkill
Sep 27, 2019 -

Del Toyota responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

September 24, 2019

Inspection and 15000 mile check Easy to schedule my appointment. From the time I pulled into the service area until I left everyone was very courteous and helpful. The process took More

by JOE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Naegele
Sep 27, 2019 -

Del Toyota responded

Thank you for leaving us this great review, Joe! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

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