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Del Toyota

Thorndale, PA

4.7
6,836 Reviews
Our sales team is made up of certified professionals who work here only because they are made of the right stuff. "What stuff is that?" you may ask. They receive endless training on how to take care of customers. Customer service is a nice thing to talk about, but it's a way of life here. We pride ourselves on the opportunity to respect our customers, give them up to date pricing, competitive financing, and a full service, one-stop shop. Registration, warranty coverage, financing, detailing, service, Del Toyota is your one-stop shop for your automotive needs. Our highly trained, informed, and most importantly customer service-oriented team is here for YOU!
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2945 E Lincoln Hwy

Thorndale, PA

19372

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Showing 6,836 reviews

June 24, 2019

Best car buying experience I ever had. Took less than an hr to drive the new Tundra of the lot. Great professional personnel. Ready to work with the costumers, not pushing to sell something More

by Andy W
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Albright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Lewis, Ben Gomez
Jun 25, 2019 -

Del Toyota responded

Andy, we are elated to hear about your positive experience! Our team works very hard to put customers first. We look forward to helping you again in the future! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

June 24, 2019

Great experience from start to finish! The sales experience began with an internet inquiry, most of the negotiating was done via email. When we showed up to purchase on Saturday, the whole More

by BillS72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin (Internet Sales), Ken Tran, Angel Lewis, Al Demsky
Jun 25, 2019 -

Del Toyota responded

We really appreciate your feedback, Bill. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

June 23, 2019

Purchase of an used SUV I had a very nice experience regarding my purchase of a SUV. These guys are friendly and very professional. I worked with Amr Rick. I will highly reco More

by AYAN.BH15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amr Rizk
Jun 25, 2019 -

Del Toyota responded

We appreciate the kind words. We look forward to seeing you again in the future! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

June 23, 2019

I’ll always come back to see Steve Heinze in sales! For years my family has bought cars from Del Toyota and used Steve Heinze. He’s efficient and very helpful and understanding of our needs! More

by ShannonKirk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Heinze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Karkoska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pat Solomon, Angel Lewis
Jun 25, 2019 -

Del Toyota responded

Thank you for your great review, Shannon! We're glad to have Steve on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

June 23, 2019

Worth the long drive Drove about an hour to this dealer when 2 different Toyota volume dealers couldn’t even come close to a great lease deal on trucks. Probably had on More

by InTech00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Albright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Lewis, Derek Thrailkill
Jun 25, 2019 -

Del Toyota responded

Thank you so much for your review! Happy customers are our goal and our mission at Del Toyota, and it’s exciting to see that this service was delivered to you during your visit. Should there be anything else you need, please don’t hesitate to let us know. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

June 23, 2019

Excellent service dealer!! My husband and I have been dealing with Del Toyota for over 30 years and have always been very satisfied with this dealership. Great place! More

by Rav4 lover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Naegele
Jun 25, 2019 -

Del Toyota responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

June 23, 2019

Toyota Service care Have always had good results from all of my service trips to Del. Have had multiple cars (Toyota’s and others) that I’ve taken to Del and They’ve neve More

by KERJOHN2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Dyson, Mike Naegele
Jun 25, 2019 -

Del Toyota responded

John, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

June 22, 2019

Excellent This place is awesome, I spoke to several people and everyone was patient, accommodating and very friendly. I bought a great SUV at a great price. A More

by DOUGANDHELEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Demsky
Jun 25, 2019 -

Del Toyota responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

June 22, 2019

First time experience Customer service is perfect, showed professionalism in business, transparency and honesty. Provided smooth financial aid without any down payments. F More

by Jerffson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrian Sirbu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2019 -

Del Toyota responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

June 22, 2019

Was pleased. I have purchased three Toyota Rav4 from Del Toyota and have been very pleased with sales and service and have recommended this dealership to others. More

by JONES562JOHN
Recommend Dealer
Yes
Employees Worked With
Ken Tran, Angel Lewis, Abbie Hamid
Jun 25, 2019 -

Del Toyota responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

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