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Del Toyota

Thorndale, PA

4.7
6,205 Reviews
Our sales team is made up of certified professionals who work here only because they are made of the right stuff. "What stuff is that?" you may ask. They receive endless training on how to take care of customers. Customer service is a nice thing to talk about, but it's a way of life here. We pride ourselves on the opportunity to respect our customers, give them up to date pricing, competitive financing, and a full service, one-stop shop. Registration, warranty coverage, financing, detailing, service, Del Toyota is your one-stop shop for your automotive needs. Our highly trained, informed, and most importantly customer service-oriented team is here for YOU!
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2945 E Lincoln Hwy

Thorndale, PA

19372

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Showing 6,205 reviews

October 10, 2018

Excellent Customer Service Pat was very helpful writing the service order and arranging the shuttle. Driver was very polite. Mike Naegele was very helpful in explaining what's b More

by PAULGREWAL49
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pat In service Department., Mike Naegele
Oct 10, 2018 -

Del Toyota responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future. Take care! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

October 10, 2018

I always feel I am among friends here. Unlike other dealerships I have dealt with, I feel "safe" here. Everyone has been so very helpful and I feel they have my best interest in mind. I c More

by SHIRLEY00
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Heinze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pat Solomons in service dept., Angel Lewis
Oct 10, 2018 -

Del Toyota responded

Thank you so much for taking the time to share your kind words about your experience at Del Toyota! We love our happy customers and are honored to have you as part of our family. Please always feel free to reach out if you need anything – be it sales or service! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

October 10, 2018

Great Experience! Nick, Angel and Pat put my family into a great Highlander when we were losing hope about finding a new vehicle. They were kind and patient while my ch More

by Dbush
Recommend Dealer
Yes
Employees Worked With
Patrick Donlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Lewis, Nick Abbattista
Oct 11, 2018 -

Del Toyota responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

October 09, 2018

Great Facility - Timely Service When you arrive at the dealer, you get to pull inside to staging area which was very nice on this rainy day. Someone greeted me immediately and direct More

by FINNAM11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Naegele
Oct 09, 2018 -

Del Toyota responded

We appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if we can help with anything at all. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

October 08, 2018

Absolutely the best Daniel and the team was very informative about guiding me in the right direction for my transportation needs. I would and will reccomended them to an More

by That new car smell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Juarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Morry Jeffords , Ed Torres, Angel Lewis
Oct 09, 2018 -

Del Toyota responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

October 08, 2018

Quality and timely I always deal with Pat in service and she is excellent with providing quality customer service and ensuring that the customer receives timely service More

by Africa102
Customer Service
Recommend Dealer
Yes
Employees Worked With
Pat
Oct 09, 2018 -

Del Toyota responded

Thank you for the positive review, Africa and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

October 07, 2018

Easy! The salesman and staff was awesome, kind, friendly and helpful. Del Toyota was clean and even though I was stressing, Derek was so easy going and More

by CCHRESTOTHOLOS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Thrailkill
Oct 09, 2018 -

Del Toyota responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

October 07, 2018

2 Cars in 1 week ! Went to Del 2 Saturday’s in a row .. first Saturday we got a 2018 4Runner and Went back the following Saturday and got a 2018 Highlander ... was an e More

by SHARM6464
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angel Lewis, Nick Abbattista
Oct 09, 2018 -

Del Toyota responded

Sharm, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

October 07, 2018

Amazing I love this dealership, I love Connor my car, price, everything was amazing. I forgot the financing guy name but he was amazon as well. More

by ALICIA.HODGEDAVIS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angel Lewis, Connor Christman
Oct 09, 2018 -

Del Toyota responded

Thank you so much, Alicia! It was truly a pleasure to have you as a customer, so we’re happy to know that the feelings are mutual. Please feel free to give us a call if you need anything else in the future. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

October 07, 2018

I bought the car I was looking for at a reasonable price. The people I dealt with were friendly and helpful and I was able to purchase the car I wanted with all the features I was looking for. More

by SABLESSINGTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Donlon
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Lewis, Ed Pollock
Oct 09, 2018 -

Del Toyota responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

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