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Del Toyota

Thorndale, PA

4.7
6,797 Reviews
Our sales team is made up of certified professionals who work here only because they are made of the right stuff. "What stuff is that?" you may ask. They receive endless training on how to take care of customers. Customer service is a nice thing to talk about, but it's a way of life here. We pride ourselves on the opportunity to respect our customers, give them up to date pricing, competitive financing, and a full service, one-stop shop. Registration, warranty coverage, financing, detailing, service, Del Toyota is your one-stop shop for your automotive needs. Our highly trained, informed, and most importantly customer service-oriented team is here for YOU!
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2945 E Lincoln Hwy

Thorndale, PA

19372

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Showing 6,797 reviews

November 12, 2018

Thorough, helpful, excellent Del Toyota goes above and beyond in their excellent customer service and products. From their GM Jimmy to their awesome sales staff, everyone takes th More

by MG723521
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Heinze, Sean Boorse
Nov 13, 2018 -

Del Toyota responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

November 11, 2018

I couldn’t be happier Best attention I’ve ever had when buying a car. Diligent people and always willing to help and and answer all mu questions. I’m 100% satisfied with th More

by CJROOS81
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Juarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Lewis
Nov 12, 2018 -

Del Toyota responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

November 11, 2018

excellent service Jerry and the technician listened when I explained the problem, went out on the road so I could show the problem. I was satisfied with the outcome and More

by ANDY59
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Dyson
Nov 12, 2018 -

Del Toyota responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

November 11, 2018

Friendly and courteous We purchased through the Costco buyers program. There was a large selection of vehicles and no hard sell. Everyone we worked with was kind and profess More

by NLM213
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Karkoska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nikki Dougherty, Connor Christman, Joe Barber
Nov 12, 2018 -

Del Toyota responded

Taking the time to leave this review means a lot to us. A positive experience is what we strive for every day. Thank you for letting us know how your experience was and for choosing us for your automotive needs! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

November 11, 2018

Wonderful Experience Everybody that helped us in the process was friendly, knowledgeable, and made the entire experience as smooth as possible. They seemed almost as excit More

by AFORCHIELLI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Albright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Monica Donnelly , Mike Naegele, Joe Barber
Nov 12, 2018 -

Del Toyota responded

AFORCHIELLI, we are elated to hear about your positive experience! Our team works very hard to put customers first. We look forward to helping you again in the future! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

November 11, 2018

Best Experience!! The Del team starting with my phone call inquiring about a vehicle(Talked to Tara) to having a delivery specialist(Angel) walk me through all that the More

by newtoy111020
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Albright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tara , Angel Lewis, Joe Barber, Sean Boorse
Nov 12, 2018 -

Del Toyota responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

November 10, 2018

Awesome Service Great experience definitely will recommend friends if they need a car. Customer service was excellent everyone was extremely knowledgeable and profess More

by Leah154
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amr Rizk, Joe Barber
Nov 10, 2018 -

Del Toyota responded

Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

November 10, 2018

My new truck! I walked into Del Toyota to see what they had to offer in their line of trucks. I had no intention on buying today. I was just looking. This one caugh More

by Kathy M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Dubrow, Angel Lewis, Jared "The Champ" Bell, Joe Barber
Nov 12, 2018 -

Del Toyota responded

Kathy, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

November 09, 2018

Be cautious before purchase We went to see a car on a rainy day. The salesperson took us for a test drive but did not inform us about the damages the car has. We bought the car o More

by DILIPMENON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Amr Rizk
Nov 10, 2018 -

Del Toyota responded

Thank you for taking the time to share your feedback regarding your recent visit. We take your concerns very seriously. If you would like to discuss your experience with us further, please contact me directly. Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

November 09, 2018

Bought a Rav 4 - HAPPY, HAPPY Connor was awesome. Del Toyota is awesome. We are longtime customers and will continue to be. Very happy with everything. Connor is a rock star. More

by LBRYAN2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Connor Christman, Cheryl Reihl
Nov 10, 2018 -

Del Toyota responded

Taking the time to leave this review means a lot to us. A positive experience is what we strive for every day. Thank you for letting us know how your experience was and for choosing us for your automotive needs! Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

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