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Del Toyota

Thorndale, PA

4.7
7,260 Reviews
Our sales team is made up of certified professionals who work here only because they are made of the right stuff. "What stuff is that?" you may ask. They receive endless training on how to take care of customers. Customer service is a nice thing to talk about, but it's a way of life here. We pride ourselves on the opportunity to respect our customers, give them up to date pricing, competitive financing, and a full service, one-stop shop. Registration, warranty coverage, financing, detailing, service, Del Toyota is your one-stop shop for your automotive needs. Our highly trained, informed, and most importantly customer service-oriented team is here for YOU!
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2945 E Lincoln Hwy

Thorndale, PA

19372

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Showing 7,260 reviews

September 18, 2018

Today I leased a tundra Great staff. Informative. Friendly. I’m very happy with the service. I feel as though I left with a great truck and plan on continuing my business wi More

by Nathan’18T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Lewis, Ed Pollock
Sep 19, 2018 -

Del Toyota responded

Hello Nathan! Thank you so much for taking the time to share your kind words about your experience at Del Toyota! We love our happy customers and are honored to have you as part of our family. Please always feel free to reach out if you need anything – be it sales or service! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

September 18, 2018

Fantastic Because the service is great. Was done in a timely manner, thank you!!!! Customer service was awesome and very helpful and curtious. I enjoy my servic More

by LAURABUTCHER40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Ken Tran, Mike Naegele
Sep 19, 2018 -

Del Toyota responded

Thank you so much, Laura! It was truly a pleasure to have you as a customer, so we’re happy to know that the feelings are mutual. Please feel free to give us a call if you need anything else in the future. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

September 17, 2018

20k checkup Only complaint is that I wasn’t called when car was finished. First complaint I’ve had in almost two years. Keep up the good work. More

by Rslokom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Naegele
Sep 19, 2018 -

Del Toyota responded

We appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if we can help with anything at all. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

September 17, 2018

Was an awesome experience The entire team was impressive!!! It felt like a family member was taking care of me no matter what team member I dealt with that day!!! More

by IRONGRIP21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Heinze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ed Torres
Sep 17, 2018 -

Del Toyota responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

September 16, 2018

New car Great experience, great service. I am happy with my purchase and overall great staff, who walked me through everything in a clear and precise. Thanks More

by ALEXANDER.RELIFE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Pichardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Juarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2018 -

Del Toyota responded

Thank you for the five-star rating, Alexander! Please keep us in mind if we can assist you with anything else, be it in service or sales. Until next time, take care! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

September 16, 2018

New truck purchase Very attentive and efficient. I am not someone who enjoys buying new vehicles but they made this as painless as possible. I would recommend your deal More

by JJEEPC
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nikki Dougherty, Monica Donnelly
Sep 17, 2018 -

Del Toyota responded

Your great feedback truly made our day! We work incredibly hard to exemplify our commitment to customer care and I am glad that our team was able to show you what we strive to deliver. We look forward to making sure that you enjoy your car for many years to come. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

September 15, 2018

Very courteous Connor B made buying a vehicle quick and smooth. Very polite and willing to answer any questions you may have. Whole process took 20-25 minutes. More

by AN93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Connor Beal
Sep 17, 2018 -

Del Toyota responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

September 15, 2018

Awesome Experience Everyone is super nice and helpful. 10/10 would recommend. I love my first car and i wouldnt trade it for the world. Thank you More

by KIARASCHISOLM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin C. Fusselman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ed Pollock
Sep 17, 2018 -

Del Toyota responded

We are happy to hear the kind words but disappointed to see that we did not earn a 5-star rating, Kiara. If you would like to discuss in what ways we can improve in order to earn those additional 2 stars for your next visit, please reach out to us directly. We look forward to hearing from you. Thank you and take care! Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

September 14, 2018

Smooth Purchase I purchased a used 2016 CR-V and the process was straightforward and overall enjoyable. The team was very friendly and helped me meet the price point More

by Ambush88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Torres, Angel Lewis, Ed Pollock
Sep 17, 2018 -

Del Toyota responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to serve you, and we look forward to doing so again. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

September 14, 2018

Repeat customer I’ve purchased 5 vehicles in as many years from the folks at Del Toyota. And my most recent car buying experience was no different. It was an overal More

by JM789
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The gentelman in finance who completed my paperwork (name escapes me at the moment) - he was very helpful and respectful of my time (got me through the process very quickly), Don Romanek
Sep 17, 2018 -

Del Toyota responded

Thank you so much, JM789]! It was truly a pleasure to have you as a customer, so we’re happy to know that the feelings are mutual. Please feel free to give us a call if you need anything else in the future. We hope to see you again soon! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

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