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Del Toyota

Thorndale, PA

4.7
7,371 Reviews
Our sales team is made up of certified professionals who work here only because they are made of the right stuff. "What stuff is that?" you may ask. They receive endless training on how to take care of customers. Customer service is a nice thing to talk about, but it's a way of life here. We pride ourselves on the opportunity to respect our customers, give them up to date pricing, competitive financing, and a full service, one-stop shop. Registration, warranty coverage, financing, detailing, service, Del Toyota is your one-stop shop for your automotive needs. Our highly trained, informed, and most importantly customer service-oriented team is here for YOU!
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2945 E Lincoln Hwy

Thorndale, PA

19372

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Showing 7,371 reviews

October 25, 2018

Efficient and professional. Jerry in service is always very thoughtful, honest, helpful and professional. I've never had a problem. Estimates for service work are always accurate More

by TATUMT2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Dyson, Ed Torres
Oct 29, 2018 -

Del Toyota responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

October 25, 2018

A pleasure to do business.never had a better experience. Easy process no pressure,people went above board. To help and get through the paperwork in a timely fashion. They have my loyalty as a customer. More

by Satisfied
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Donlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Heinze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Lewis, Joe Barber
Oct 29, 2018 -

Del Toyota responded

Taking the time to leave this review means a lot to us. A positive experience is what we strive for every day. Thank you for letting us know how your experience was and for choosing us for your automotive needs! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

October 25, 2018

People are great, operational process needs Improvement I had a few bobbles with scheduling and a loaner car that should not have happened. Overall the quality of the work is excellent but I suggest that th More

by REEDAP1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Naegele
Oct 29, 2018 -

Del Toyota responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

October 24, 2018

Leased 2 new Toyotas. Traded in 2 toyotas We have been coming to Del Toyota for 15 years for our vehicle purchases / leases. Abbie has always been our salesman. We have had great customer serv More

by Diane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Lewis, Abbie Hamid
Oct 24, 2018 -

Del Toyota responded

Thank you for the five-star rating, Diane! Please keep us in mind if we can assist you with anything else, be it in service or sales. Until next time, take care! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

October 23, 2018

Great dealership Del toyota is an overall great dealership. First time financing a car and they got me approved. It was a very enjoyful experience. It was also a rathe More

by 16DECKERT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Lewis, Don Romanek
Oct 23, 2018 -

Del Toyota responded

Taking the time to leave this review means a lot to us. A positive experience is what we strive for every day. Thank you for letting us know how your experience was and for choosing us for your automotive needs! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

October 22, 2018

Service center I only had my car for a few days and wondered why my one tire keeping losing air. Scheduled for service, went in and with an hour found out I had a na More

by CCHRESTOTHOLOS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sorry I'm horrible with names
Oct 23, 2018 -

Del Toyota responded

CCHRESTOTHOLOS, we are so glad we could take care of all of your needs at Del Toyota. Thank you for giving this feedback; we will be sure to share it with the team! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

October 22, 2018

Baby stroller problems solved! We came in to get upgraded vehicle for size since we just had our first child and quickly realized our stroller couldn't fit in the trunk of our curre More

by McBoerer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Donlon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Lewis, Amr Rizk, Joe Barber
Oct 23, 2018 -

Del Toyota responded

Congratulations! We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

October 22, 2018

Great experience from start to finish Searching, and ultimately buying a car from del Toyota was a great experience from start to finish. I was greated by Ed at the door to see if I need More

by dmdaly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Torres, Angel Lewis, Ed Pollock
Oct 23, 2018 -

Del Toyota responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

October 22, 2018

Honest and upfront First off I was NOT planning on purchasing when I walked through the doors of Del Toyota. I had several offers floating around a couple other local de More

by Jordan11b
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Lewis, Connor Beal
Oct 22, 2018 -

Del Toyota responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

October 22, 2018

I had a very positive experience I enjoyed working with Danny. He kept in touch without being a pushy salesman. He was very thorough and accommodating and helped me find the car that More

by MDS0816
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Karkoska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Juarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2018 -

Del Toyota responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

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