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Del Toyota

Thorndale, PA

4.7
7,304 Reviews
Our sales team is made up of certified professionals who work here only because they are made of the right stuff. "What stuff is that?" you may ask. They receive endless training on how to take care of customers. Customer service is a nice thing to talk about, but it's a way of life here. We pride ourselves on the opportunity to respect our customers, give them up to date pricing, competitive financing, and a full service, one-stop shop. Registration, warranty coverage, financing, detailing, service, Del Toyota is your one-stop shop for your automotive needs. Our highly trained, informed, and most importantly customer service-oriented team is here for YOU!
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2945 E Lincoln Hwy

Thorndale, PA

19372

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Showing 7,304 reviews

September 27, 2018

Fantastic people/fantastic cars My husband is avid fan of toyota cars ..so we buy/lease cars from this awesome dealership..God bless you all for being helpful to us.. More

by AQUINOVIOLY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don Romanek, Ben Gomez
September 27, 2018

Nice people, lots of help. Knowledgeable, Unlike some dealerships it seemed like everyone, was eager to help us with getting the car we wanted and at a good price. I use a scooter to get aroun More

by RASRMS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Tran, Jared "The Champ" Bell
September 26, 2018

Great customer service, easy transaction I was greeted immediately but not in an overbearing way. The salesman and others I encountered were all very friendly and helpful. They showed me ever More

by KEYSGIRL22
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Tran, Angel Lewis, Nikki Dougherty, Ben Gomez
Sep 27, 2018 -

Del Toyota responded

Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

September 26, 2018

Always a pleasant experience! Helpful and friendly staff Great customer service. Have been buying cars from this dealer for 15 years and have always been satisfied with entire staff from sales to service. Al More

by Wendy cox
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Heinze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Boom boom in finance, Angel Lewis
Sep 27, 2018 -

Del Toyota responded

Hi Wendy! Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

September 26, 2018

Nick is great! Nick was great, finance team made the transaction smooth. I liked The thorough instruction of how to use the technology in the car as well. More

by CHASITY.BROWN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Abbattista
Sep 27, 2018 -

Del Toyota responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

September 26, 2018

Went in for an inspection and walked out with a new Tacoma Josh & Marty were easy to deal with, I wasn't even planning on getting a new truck but I just asked Josh a few questions and before I knew it he and M More

by grif1087
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Albright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Martin C. Fusselman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brent, Angel Lewis
Sep 27, 2018 -

Del Toyota responded

Grif, we are elated to hear about your positive experience! Our team works very hard to put customers first. We look forward to helping you again in the future! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

September 26, 2018

Purchased a new car. Everyone was very nice! My salesman, Daniel was awesome! This is my second time I have purchased from Del. I love it! I would recommend that to everyo More

by Tiffany123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Juarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ed Torres
Sep 27, 2018 -

Del Toyota responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

September 26, 2018

Easy Buying Experience with a Knowledgeable Sales Rep. Steve was so friendly and very knowledgable concerning the Rav4's we were interested in. He was very kind, helpful and patient with us. He was knowle More

by Arnie from Schwenksville
Recommend Dealer
Yes
Employees Worked With
Steve Heinze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Tran, Brittany Mcdaniel
Sep 27, 2018 -

Del Toyota responded

Arnie, we are so glad we could take care of all of your needs at Del Toyota. Thank you for giving this feedback; we will be sure to share it with the team! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

September 25, 2018

I had a very positive experience This was my 4th Toyota in a row from Del Toyota and the second one that Steve sold to me. I've been happy with all of purchases with Del. More

by Camry girl 2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Heinze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pat Solomon, Angel Lewis
Sep 27, 2018 -

Del Toyota responded

Thank you so much for taking the time to share your kind words about your experience at Del Toyota! We love our happy customers and are honored to have you as part of our family. Please always feel free to reach out if you need anything – be it sales or service! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

September 25, 2018

Blizzard Rav 4 Ten year customer of Del Toyota Marty was a pleasure to work with as we test drove three vehicles. Purchased a Rav 4 Limited, our second Rav. Looking More

by Kathy Rav
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin C. Fusselman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ed Torres, Brittany Mcdaniel
Sep 27, 2018 -

Del Toyota responded

Thank you for the five-star rating, Kathy We are truly thankful for amazing and loyal customers like yourself, please let us know if we can assist you with anything else, be it in service or sales. Until next time, take care! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

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