1,627 Reviews of Del Toyota - Service Center
Love DEL As always, convenient to schedule appointments. Receptionist in service is extremely friendly and listens! Service desk was helpful and informative. As always, convenient to schedule appointments. Receptionist in service is extremely friendly and listens! Service desk was helpful and informative. I waited for my car since it was a short visit and found wait area to be comfortable overall. Been coming here for 10 years and highly recommend it. More
Prices and recomm were outrageous I brought my truck in for service. I recieved a call that I need 3 tires, 4 brake pads and two rosters shaved down. I was told the breaks would not pa I brought my truck in for service. I recieved a call that I need 3 tires, 4 brake pads and two rosters shaved down. I was told the breaks would not pass inspection and were needed immediately. I was told it was over $800 for the tires and almost $300 for the breaks. I took it somewhere else and got 4 tires for $700. That's 4 tires for over $100 less then I was gonna be charged for 3. I also had the breaks checked and was told they are fine and would definitely pass inspection but were getting close to needing replaced. I also did not receive and inspection sheet like normal so I dont know what was checked and what wasnt. I find it ridiculous and concerning that the prices for the tires was so much higher and that I was told I needed work that I didn't. i lease my truck and have brought it in for ever service but I will not be getting serviced there from now on. I will also be considering another dealer when it's time to turn my lease in and get a new vehicle. More
Very satisfied with work and people I am really pleased with the service and my car experience . I deal with Pat in the service department and she is great. I have been with Toyota for t I am really pleased with the service and my car experience . I deal with Pat in the service department and she is great. I have been with Toyota for thirty years and don’t expect to change. More
Great service every time I have every issue with my vehicle resolved in a timely matter. My service rep, Pat, works with me every time to do whatever ever necessary to accommo I have every issue with my vehicle resolved in a timely matter. My service rep, Pat, works with me every time to do whatever ever necessary to accommodate my schedule. More
10,000 mile check up I love the fact that when you call or stop in they always try to fit you in ASAP. Everyone always very professional and courteous! I love the fact that when you call or stop in they always try to fit you in ASAP. Everyone always very professional and courteous! More
Took Advantage of my Loyaty Charged for a service that was not needed. Stopped in for an early maintenance and 2 months early inspection. Charged for my front rotators to be re Charged for a service that was not needed. Stopped in for an early maintenance and 2 months early inspection. Charged for my front rotators to be replaced or I would not pass inspection. Nothing wrong with my rotators. I have less than 50k on my car putting less than 10k a year and my car is parked in the gargage. I was told it was weather damage and they could not be cleaned. I was also talked down to by the service clerk Gerry. I will not return to this establishment. Integrity does not exist. More
20K service Attended to immediately, i.e., no waiting in que. Quick check in. Pleasant interaction with staff. Performed required work in reasonable time frame Attended to immediately, i.e., no waiting in que. Quick check in. Pleasant interaction with staff. Performed required work in reasonable time frame. Pleasant surroundings and good coffee. More
Convince & courteous. They worked around my schedule to get my truck done. Always friendly and courteous. I will always use Del Toyota. We like the service we get They worked around my schedule to get my truck done. Always friendly and courteous. I will always use Del Toyota. We like the service we get More
iM 25K service Work dine really fast. I was told 2 hours, and pleasantly surprised it took only 1 1/2 hour. Got my PA inspection & was on my way. Work dine really fast. I was told 2 hours, and pleasantly surprised it took only 1 1/2 hour. Got my PA inspection & was on my way. More
Unable to fix problem Couldn't accurately diagnose my problem. I brought it in to fix my trunk light and Wiper Delay/park function. Need a CQ1 module to fix wiper delay a Couldn't accurately diagnose my problem. I brought it in to fix my trunk light and Wiper Delay/park function. Need a CQ1 module to fix wiper delay and park function. Service department wanted to put in a new wiper motor. The motor has nothing to do with the problem. Wipers run fine. Also couldn't fix my trunk light. They told me I needed front brakes, rotors and an oil change (I am not convinced now). Got that done, but left without getting anything I came for fixed More