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Del Toyota - Service Center

Thorndale, PA

4.4
1,618 Reviews

1,618 Reviews of Del Toyota - Service Center

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February 04, 2019

5000 mile service I bought a 2019 ToyotaCamry in late September and recently had my car in for its first check up at 5000 miles. The service team were thorough, pleasan More

by Nanette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie, Mike Naegele
Feb 04, 2019 -

Del Toyota responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

February 04, 2019

Del service is awesome Jerry Dyson is my service manager. He is such a good guy. I use Del for my two Toyota models and my Jeep Grand Cherokee. I have never been disappoint More

by Jon Boy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Dyson, pat Solomen, Don Romanek
Feb 04, 2019 -

Del Toyota responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

February 04, 2019

Overall great! Fast efficient friendly service. The staff is very helpful and caring. I would and have recommended del Toyota to friends and family. I’ll use them an More

by Rmb
Recommend Dealer
Yes
Employees Worked With
Jim Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Naegele
Feb 04, 2019 -

Del Toyota responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

February 03, 2019

Professional as always! Friendly and courteous! Just wished the grace period was 15 days for failed inspection. I bought my Tundra here and it’s been serviced here ever since More

by SLIPPERYSWIMMER2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Mike Naegele
Feb 04, 2019 -

Del Toyota responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

January 31, 2019

Did All They Could to Please a Customer From making the reservation to driving it to me at the front when it was complete ... smooth as silk! What else is there to say? More

by PUFFINWM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I am sorry but I forget names easily ... hey, I'm almost 76! They were ALL first class.
Jan 31, 2019 -

Del Toyota responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

January 30, 2019

Toyota service They are friendly and keep to their word on when your car will be ready. Their prices are right in line with any chain shop so might as well just take More

by JOHNNYACH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou in the shop is the man, Mike Naegele
Jan 30, 2019 -

Del Toyota responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

January 29, 2019

awesome service - Tundra The Tundra looked great when Joe brought it out to us and he took his time and went over everything with our Tundra and made sure we understood it. More

by Finally
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Romanek, Joe Barber
Jan 30, 2019 -

Del Toyota responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

January 17, 2019

Recall Del did a good job taking care of the air bag recall. They alerted me to another upcoming recall and said they would inform me when the fix is ready. More

by KateC810
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Naegele
Jan 17, 2019 -

Del Toyota responded

Thank you for putting your trust in Del Toyota! We pride ourselves in our service department’s ability to provide world class customer service. We wish you happy travels and look forward to seeing you at your next service appointment. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

January 17, 2019

I have had our Toyota’s serviced hear for years - great wor. Del service center is professional, pleasant and thorough. Pat Solomon always goes the extra mile for her customers- she is excellent! Have recommende More

by Pleased customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Karkoska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Heinze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pat Solomon , Angel Lewis
Jan 17, 2019 -

Del Toyota responded

I sincerely thank you for going out of your way to write this review about our dealership. We are dedicated to providing each and every customer with a comfortable and professional service experience. Your feedback is a testimony that our dedication has really paid off. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

January 16, 2019

No hassle service Super efficient Service Dept. Schedule an appointment,drop the car off, they almost have the servicing done before you can get back home. Pickup is ea More

by Crowmaster
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Naegele
Jan 16, 2019 -

Del Toyota responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

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