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Del Toyota - Service Center

Thorndale, PA

4.4
1,596 Reviews

1,596 Reviews of Del Toyota - Service Center

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June 03, 2018

Great experience I didn't realize my inspection was up and went on line got an appointment the next morning. Very quick and convenient. Always a great experience More

by GEORGELONG1711
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Martin C. Fusselman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack
Jul 12, 2018 -

Del Toyota responded

We are so glad we could take care of all of your needs! Thank you for giving this feedback; we will be sure to share it with the team! Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

June 02, 2018

Extremely easy! Great job by the staff and treated me with respect as they always do I will continue returning with the lever of service I receive More

by DOMENIC_SAIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Albright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Heinze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Naegele
Jul 12, 2018 -

Del Toyota responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there's any other automotive need we can assist you with, please don't hesitate to call us or stop by. Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

June 02, 2018

Del Toyota Rocks I must say that the customer service I receive from Del is above and beyond any other dealership I have worked with! Pat Solomon in service, Abby Hami More

by BAM136
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pat Solomon, Abbie Hamid
Jul 12, 2018 -

Del Toyota responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

June 02, 2018

State Inspection & Emissions Test: In & Out In less than an hour. No issues, so I’m happy. Would go back again and recommend to others. More

by AGD114
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry in Service
Jul 12, 2018 -

Del Toyota responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

June 02, 2018

Inspection and oil change 3rd vehicle we've purchased from Del Toyota. Service is quick and efficient. Sales are clear and straightforward. Al, Ken and Jimmy are the best to More

by ANTHONY9732
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Tran, Al Demsky, Mike Naegele
Jul 12, 2018 -

Del Toyota responded

Thank you for this amazing review, Anthony! We really appreciate your business. Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

June 01, 2018

Efficient,polite First time getting my 18 tacoma serviced. The truck only has 4.000 miles on it. So no work was required. From the minute I pulled up the experience wa More

by MMROBINSON64
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Angel Lewis, Abbie Hamid
Jul 12, 2018 -

Del Toyota responded

Your great feedback truly made our day! We work incredibly hard to exemplify our commitment to customer care and I am glad that our team was able to show you what we strive to deliver. We look forward to making sure that you enjoy your car for many years to come. Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

May 31, 2018

Busy center but quick service. Staff is always friendly and quick to greet you right away. They try to give me the most for my money. Third time dealing with the company and will More

by kathiebar7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Heinze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pat Solomon
Jul 12, 2018 -

Del Toyota responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

May 29, 2018

Unhappy Customer I was told one price over the phone. When I went to pick my truck up the price was alot higher than what I was told. Then problem that I payed for is More

by MJLOWRY928
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mark and not sure of the other service providers name
May 30, 2018 -

Del Toyota responded

That is not the kind of experience we seek to provide. Please call us when you can so we can address this together. Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

May 29, 2018

10k Tacoma service Scheduled less than a week in advance, showed up a half hour early, dealer met all expectations and had me out the door and in my way in an hour. More

by THEGIFT23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Naegele
Jul 12, 2018 -

Del Toyota responded

Thank you for this amazing review! We really appreciate your business. Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

May 29, 2018

Honest and friendly dealership! I have been servicing my Prius for years, and I have always been very pleased with their service, and decided to buy my new Prius there. More

by DRWHY_99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Pichardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim, my service manager...
Jul 12, 2018 -

Del Toyota responded

Thank you for the great review. Please come visit us if you need anything else, be it service or sales! Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

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