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Del Toyota - Service Center

Thorndale, PA

4.4
1,617 Reviews

1,617 Reviews of Del Toyota - Service Center

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March 13, 2025

amazing customer service! recommend to all my friends and family love the email correspondance as well. Dan did a great job and was very respectful More

by melpay80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Tracey
Mar 13, 2025 -

Del Toyota responded

Thank you so much for your wonderful review! We're thrilled to hear that you had an amazing experience with Del Toyota and that Dan provided you with respectful and exceptional service. We truly appreciate your recommendation to your friends and family. We look forward to welcoming you back soon! Sincerely, Del Toyota Team

March 10, 2025

Sue was great and communicated very well with me. Josue worked on my car and did a great job as well. More

by kristasmoot1684
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Susan, Josue
Mar 10, 2025 -

Del Toyota responded

Thank you for your wonderful feedback! We're thrilled to hear that you had a great experience with our team at Del Toyota. It's fantastic to know that both Sue and Josue made a positive impact during your visit. We hope to see you again soon for any of your automotive needs! Sincerely, Del Toyota Team

March 08, 2025

Excellent service; however, it took over two hours for an oil change and a transmission oil change. More

by MPASTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2025 -

Del Toyota responded

Thank you for your review. We're glad to hear you received excellent service at Del Toyota. We understand that the wait time for your oil change and transmission oil change was longer than expected, and we appreciate your feedback. Your experience is important to us, and we are always looking for ways to improve. If you have any further concerns, please feel free to reach out to us. We look forward to serving you again! Sincerely, Del Toyota Team

March 08, 2025

they provided outstanding service from the time i arrived to the time i left the building. More

by leopcornelius
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karen Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pedro Pichardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
MASON KARKOSKA
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2025 -

Del Toyota responded

Thank you for your wonderful review! I’m glad to hear that we provided you with an outstanding. We appreciate your feedback and look forward to serving you again in the future! Sincerely, Del Toyota Team

March 07, 2025

Very thorough and prompt service repairing my tire when I hit a pot hole on the US 30 bypass in February 2025. I had my car back the same day. I appreciated the service and quick turnaround time. Thank you More

by dmsbei
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Johnson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2025 -

Del Toyota responded

Thank you for sharing your experience! We're glad to hear that you received thorough and prompt service at Del Toyota while getting your tire repaired. It's great to know that we were able to have your car back to you the same day. We appreciate your kind words and look forward to assisting you again in the future! Sincerely, Del Toyota Team

March 05, 2025

This dealership is great, they take the time to explain their findings and impact it has on your vehicle, they also listen to your comments and take in consideration and work with you to solve the problem. More

by Willeenk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Advisor - Shawn Krause
Mar 05, 2025 -

Del Toyota responded

Thank you for your review! We are glad to hear that you had such a positive experience at Del Toyota and that Shawn and our team were able to accommodate your needs. We appreciate you highlighting the importance of communication and customer service. We look forward to seeing you again soon. Thank you for choosing us! Sincerely, Del Toyota Team

February 26, 2025

Great service is always provided by Lewis & Alexander. I highly recommend them for any of your vehicles service needs. More

by s.keech85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Heinze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lewis Lopez
Feb 27, 2025 -

Del Toyota responded

Thank you for your kind words! We're thrilled to hear that you had a great experience with Lewis and Alexander at Del Toyota. Your recommendation means a lot to us. We look forward to serving you again in the future for any of your vehicle service needs! Sincerely, Del Toyota Team

February 20, 2025

The automobile service was completed on time, which I appreciated. However, I encountered an issue after picking up my car. As soon as I drove home, I noticed that there were oil stains on the rear seat. More

by RAJSREE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matt Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2025 -

Del Toyota responded

Thank you for your feedback. We appreciate you bringing your experience to our attention. We understand the importance of maintaining a clean environment while servicing your vehicle and assure you that your concerns regarding the oil stains on your rear seat will be addressed to improve our standards. If you wish, please feel free to reach out to Del Toyota directly to discuss this matter further. We value your trust and strive to make your next visit a better experience. Sincerely, Del Toyota Team

February 17, 2025

this was a second trip to service after an unpleasant first trip, the second time was MUCH better with the help of Matt & Liz. More

by kelly_ellingsworth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Johnson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Liz Albino
Feb 19, 2025 -

Del Toyota responded

Thank you for sharing your experience with us, Kelly. We're glad to hear that your second visit to Del Toyota was much improved, and that Matt and Liz were able to assist you effectively. We appreciate your feedback and look forward to providing you with excellent service in the future. Please don't hesitate to reach out if you need anything else. Sincerely, Del Toyota Team

February 15, 2025

Had to pick up my second key. Service was great. Matt told me how long it would take to get the key programed. It was actually faster. Great service advisor and checkuout was a br More

by JRENK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2025 -

Del Toyota responded

Thank you for your wonderful feedback! We're thrilled to hear that your experience at Del Toyota was positive and that Matt was able to provide you with great service while getting your second key programmed. We appreciate your kind words about our team and the checkout process. We look forward to serving you again in the future! Sincerely, Del Toyota Team

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