Delaware Cadillac

Excellent experience and high quality service I went to Delaware Cadillac on July 22nd. All the staff are very kind and the atmosphere of the dealer felt like home, very comfortable. With Matt, Ca I went to Delaware Cadillac on July 22nd. All the staff are very kind and the atmosphere of the dealer felt like home, very comfortable. With Matt, Carl and John's help, I closed a good deal with both new car and the trade-in. I will definitely come back next time when I need a new car. Furthermore, Matt provided me very high quality service, even after sale is done. In short, I had an excellent experience there and I really appreciate whoever serviced me! Thank you! More

Wow someone cares Joe was very personable from the start when we started texting. Mind you I never met this person. When I arrived at the dealership he was exceedingly Joe was very personable from the start when we started texting. Mind you I never met this person. When I arrived at the dealership he was exceedingly kind. He let me tell my story of always wanting to own a Cadillac and actually listen to me. Even though I was unable to purchase the car of my desire, the one I did get a 2014 CTS with very low milage was more then satisfactory. I am still excited about my new Cadillac. The manager was pleasurable just a wonderful buying experience all around! More

Service a Smile Service was quick and efficient. Fair review for fair service I always say. My car was picked up when they said it would be and returned to me on time Service was quick and efficient. Fair review for fair service I always say. My car was picked up when they said it would be and returned to me on time. More

Great experience Everyone was nice to deal with. Gave a great deal. Wonderful trade in value & good price on purchasing vehicle. I would purchase from dealership again Everyone was nice to deal with. Gave a great deal. Wonderful trade in value & good price on purchasing vehicle. I would purchase from dealership again. We were happy with our experience! More

Was very pleasant and without stress Harry Hoyle was extremely professional and worked with us and the manager to get us the right price that we can afford we could not be anymore satisfi Harry Hoyle was extremely professional and worked with us and the manager to get us the right price that we can afford we could not be anymore satisfied More

Shopping made simple. Outstanding customer service from helpful consultants who communicated in a knowledgeable manner. Answered all my questions, went above and beyond to Outstanding customer service from helpful consultants who communicated in a knowledgeable manner. Answered all my questions, went above and beyond to find the loan that would best meet my financial needs, and addressed all my concerns. I would without a doubt recommend this dealership to anyone that needs help looking for a practical yet eye-catching vehicle. Thanks so much Jen, Melissa and John for the smooth transition into a new vehicle. More

Great Place, Awesome Team I am not your ideal customer. I come with a lot of baggage, and I really was not prepared to get a new car. I'd just tagged my old car for 2 years and I am not your ideal customer. I come with a lot of baggage, and I really was not prepared to get a new car. I'd just tagged my old car for 2 years and was hoping for the best while I let my credit score recover. Then life happens. I ended up at Delaware Cadillac, as I'd bought my previous vehicle there and they were great then. I sheepishly make my way in, knowing I've got crap credit, hardly any money- you may relate. But you know what? I didn't get treated that way. I felt my options were very limited, but boy did I get surprised. The team went above and beyond, and I walked out of there today very satisfied with the outcome, giddy with excitement that I've got a new (certified pre-owned) car! I feel safe, not worried about the other shoe to drop, etc. And you know what? I got more than 10x the car I felt my creditworthiness would get me. But when I say the team went above and beyond, this is no exaggeration. I started with Melissa McLaughlin- she could see that what we started with was not my cup of tea. She caught my vibe, and made me feel so at ease. She told me it was going to work out- and I believed her. Carl Labarca was also great. He teamed up with Melissa at times, explained things to me- like a person, not a child, and I know he means it when he says he likes to see a customer happy. Finally, to wrap the bow of this nice gift of an experience, John Danze comes along- he'd popped in on my first visit, just to say hi and give me some water- but later he contacted me because all my paperwork was ready on Melissa's day off. But he didn't just do that. He made sure I was happy with my end result. Did I have unanswered questions? He just wanted to make sure I was comfortable and pleased with my new car. It's cliche, but you do not feel like a number here. Thank you, Melissa, Carl and John. I cannot say it enough. More

Excellent Service My salesperson, Larry Price was excellent, knowledgeable, and I am a very satisfied customer. I would highly recommend Mr. Price and the Delaware Cad My salesperson, Larry Price was excellent, knowledgeable, and I am a very satisfied customer. I would highly recommend Mr. Price and the Delaware Cadillac dealership for quality sales and service. More

Melissa made it happen! I always wanted to own a Cadillac. But something always got in the way - college, a house, kids. When I retired this year, we decided to just stop i I always wanted to own a Cadillac. But something always got in the way - college, a house, kids. When I retired this year, we decided to just stop in and visit Delaware Cadillac. In very short time, Melissa made my life-long dream a reality! She (tactfully) evaluated our situation related to our wants and limitations and put us in a perfect 2013 certified pre-owned SRX. Because of Melissa (and Jen on the finance side), the buying process was relatively painless and, overall, completed to our total satisfaction. Melissa treated us like family, as did the entire Delaware Cadillac dealership. Thanks Melissa and the entire Delaware Cadillac team! John and Marybeth Wray More

Melissa seemed to really care about her customer!! Melissa made purchasing my 2012 certified pre-owned Escalade the BEST experience EVER! She is very genuine and came through on everything she promises Melissa made purchasing my 2012 certified pre-owned Escalade the BEST experience EVER! She is very genuine and came through on everything she promises! I like dealing with "real" people, and I feel that is exactly what I received---Honesty and Realness! This is an amazing dealership! Overall an amazing experience! More