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Delaware Cadillac - Service Center

Wilmington, DE

4.5
64 Reviews

64 Reviews of Delaware Cadillac - Service Center

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June 21, 2023

Great service department! Uncovered my issue and got it resolved for me. I appreciate their efforts. More

by kgm3120
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
Jun 21, 2023 -

Delaware Cadillac responded

Thank you for the 5 Star review regarding our service team! We greatly appreciate your support and look forward to serving you again in the future!

June 14, 2023

New screen for gps/map/ radio. The sun and the cabin temperature eventually caused the screen to crysralize! This could not be repaired so, it has been replaced! More

by Ramona Fort
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Walter Feist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2023 -

Delaware Cadillac responded

Thank you for the 5 Star review! If there is anything we can help you with in the future don't hesitate to reach out! Thank you again for being a valued Delaware Cadillac customer we're glad we could help!

May 28, 2023

Walt has provided all of my automotive services for many years. Walt listens, is knowledgeable, answers my questions and offers suggestions. More

by Kirk Mann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Walter Feist
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2023 -

Delaware Cadillac responded

Thank you so much for the 5 Star Review!! We greatly appreciate your support and look forward to serving you again in the future.

February 19, 2023

Walter has been my service advisor for many many years. Always great service and he is a definite asset to Delaware Cadillac. Service and friendly atmosphere is the best. More

by Mary Perry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Walter Feist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanya Sirotin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2023 -

Delaware Cadillac responded

Thank you for the 5 Star Review! We are happy to have you leave as a Satisfied long term Customer!

January 03, 2023

I'm a circus artist/mime/juggler/variety entertainer and Harry hired me for one of his crazy youtube commercials. He started off as another client, but quickly became a personal friend. He's such a fun and More

by Nick Polini
Recommend Dealer
Yes
Employees Worked With
Harry Boyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2023 -

Delaware Cadillac responded

Thank you Nick!

October 20, 2022

Delaware Cadillac is phenomenal. The service they provide is exceptional. Toni S. in service needs to be commended for taking care of her customer. Toni really goes up and beyond to More

by Webster07
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Toni Spille
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanya Sirotin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2022 -

Delaware Cadillac responded

Thank you for choosing Delaware Cadillac!

July 01, 2022

Walter has been my service advisor since 2017 with 3 Cadillac vehicles. He is very knowledgeable when I have questions about my caddy wether big or small. More

by Bronte Brown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Walter Feist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harry Boyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Ellis
Jul 08, 2022 -

Delaware Cadillac responded

Thank you for being a Loyal Customer and continuing to always choose Delaware Cadillac!

Jul 08, 2022 -

Bronte Brown responded

Your welcome!

May 16, 2022

Toni was an excellent service provider, she took her time to help me sort out my car problems and fix them right the first time. I would recommend her and Delaware caddilac as one of best if not the best in More

by Ajlprotectionsvc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Toni Spille
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2022 -

Ajlprotectionsvc responded

you guys are the best

May 17, 2022 -

Delaware Cadillac responded

Thank you for choosing, Delaware Cadillac!

May 12, 2022

My concerns with my vehicle were dismissed by the cadillac dealership I bought my xt4 from so I called Delware Cadillac. Toni listened to my concerns and agreed that my car needed to be looked at & s More

by Brianneedwards7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Toni Spille
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2022 -

Delaware Cadillac responded

Thank you for choosing, Delaware Cadillac and the 5 star review!

September 22, 2020

I take my Escalade to Delaware Cadillac for all my service needs. I have always been treated with respect and fairly. Bobby Jones and Tonya are both professional and take the time to explain everythin More

by Rbu915
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tanya Sirotin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricky Flowers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harry Boyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2020 -

Delaware Cadillac responded

Good choice on the XT6! Thank you for the kind words :)

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