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Delray Buick GMC - Service Center

Delray Beach, FL

4.7
467 Reviews
Call Service Center (561) 867-6786

467 Reviews of Delray Buick GMC - Service Center

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May 29, 2025

OK. Nothing to write home about. Charged me $200 for a software upgrade, come on. . average at best I would say. More

by LILLYONE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Frank Castagna
3.0
This rating includes all reviews, with more weight given to recent reviews.
Pat Frenna
1.0
This rating includes all reviews, with more weight given to recent reviews.
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May 30, 2025 -

Delray Buick GMC responded

LILLYONE, I understand your frustration with the software upgrade charge. We aim to provide value and appreciate your feedback on this matter. If you have any further questions or concerns, please feel free to reach out.

May 23, 2025

Frank and the staff are always on point. Service is always quick and efficient. Much appreciated! More

by paul@modelrowlandscape.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Castagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 30, 2025 -

Delray Buick GMC responded

We are so happy that our Delray Buick GMC team delivered an excellent experience. Thank you, Paul!

May 17, 2025

The leasing experience was pleasant Jim Fix was easy to deal with as was Craig Sabarese and Debby Edwards More

by SJA5496
Recommend Dealer
Yes
Employees Worked With
James "Jim" Fix
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 22, 2025 -

Delray Buick GMC responded

We're delighted to hear that Jim, Craig, and Debby made your leasing experience a pleasant one at Delray Buick GMC. Thank you for choosing us!

May 15, 2025

Easy scheduling of service. Efficient vehicle intake. Great customer service attitude. Will definitely return in the future. More

by JAHOPWOOD61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor Omstead
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May 15, 2025 -

Delray Buick GMC responded

We're delighted to hear about your positive experience with our service team at Delray Buick GMC! It's wonderful that the scheduling, intake process, and customer service met your expectations. We look forward to welcoming you back in the future!

May 13, 2025

Craig and Brandon were both wonderful! Both were very attentive and personable. I am very happy with my experience. More

by NIKKIWARRIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pat Frenna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon H and Craig S
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May 14, 2025 -

Delray Buick GMC responded

Nikki, we're delighted to hear that Craig and Brandon provided you with such attentive service at Delray Buick GMC. Thanks for sharing your positive experience!

May 12, 2025

Service was quick and efficient. frank was very attentive to the details and helped us to get everything done ASAP since we had to leave in a hurry. More

by JULLIANASCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Castagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pat Frenna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 13, 2025 -

Delray Buick GMC responded

Julliana, we're delighted to hear that Frank provided quick and efficient service for you at Delray Buick GMC. Thank you for sharing your experience!

May 10, 2025

In and out with no issues. Easy to schedule appointment and convenient shuttle service. Communication is through text, a phone call would be more appreciated. More

by JFRICEMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor
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May 13, 2025 -

Delray Buick GMC responded

JFRICEMAN, thanks for sharing your feedback! We're glad to hear you had a smooth experience at Delray Buick GMC. We'll take note of your preference for phone communication and appreciate the suggestion.

May 06, 2025

Great customer service. Was very happy how they went above and beyond to get my wife exactly what she wanted. More

by NMILLER15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Heinsohn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Castagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michail Diduch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Bartsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 13, 2025 -

Delray Buick GMC responded

We're delighted to hear that our team at Delray Buick GMC went above and beyond to meet your wife's needs! Thank you for sharing this positive feedback, and we hope she enjoys her new vehicle.

May 04, 2025

My service advisor Trevor was outstanding. He is very easy to work with and very fast response. More

by DKIM747
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor
Report | Print
May 13, 2025 -

Delray Buick GMC responded

Thank you for the 5-star recommendation! We thank you for your business and look forward to your next visit.

May 04, 2025

Always a pleasure at Delray gmc thank you for your great service and see you soon More

by SCOTTYCGAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Castagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 13, 2025 -

Delray Buick GMC responded

We are so happy that our Delray Buick GMC team earned your 5 stars. See you next time!

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