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Delray Buick GMC - Service Center

Delray Beach, FL

4.7
466 Reviews
Call Service Center (561) 867-6786

466 Reviews of Delray Buick GMC - Service Center

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October 04, 2023

Everyone I have met at the dealership has been very helpful, knowledgeable and professional as well as friendly More

by TMARKEY39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Evans
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Oct 11, 2023 -

Delray Buick GMC responded

We're delighted to know you had a positive experience with our team at Delray Buick GMC. We strive for professionalism and friendliness in all we do, so it's great to see that reflected in your visit!

October 03, 2023

Great service and attention to details Would definitely recommend Delray Buick to others and friends that I know More

by NYCOOL2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Heinsohn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Sengelmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Castagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 11, 2023 -

Delray Buick GMC responded

We're so glad to know you had a great experience with us at Delray Buick GMC and appreciate your recommendations. Thanks for the positive feedback!

September 30, 2023

I have been a customer at Delray Buick for 9 years. The work was completed on the date that was promised. Johnny Bueno was awesome. He kept me updated on the progress of my repair. More

by BKSTITES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Heinsohn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Castagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michail Diduch
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 06, 2023 -

Delray Buick GMC responded

We're glad to know that you've been with us for 9 years and had a great experience with Johnny Bueno at Delray Buick GMC. We appreciate your loyalty and look forward to serving you in the future!

September 30, 2023

Had Oil Change my Tires Was Not Rotated. I mark MY Tires .Thay Lie To Me. Not Happy.Scott Was Good.. But The Mechanic Did Not Do His Job. More

by BILLYRU404
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Scott Bartsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 03, 2023 -

Delray Buick GMC responded

I’m sorry to read that you do feel this way. We take pride in our service quality and are committed to customer satisfaction, which is why when our technician saw your marked valve stem caps on your tires were both on the front, he thought he was doing the right thing by removing them and keeping them on the two front tires. We were unaware that those markings were used as a barometer for whether the tires themselves had been rotated properly. I would be more than happy to discuss your concerns further with you directly at your earliest convenience. Ralph Nahmod Service Manager 561-278-3217 ext: 2624 RNahmod@delraybuickgmc.com

September 30, 2023

Robert listens, keeps me on schedule and I appreciate that. He tries his best and I am grateful More

by thedualgirl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Heinsohn
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 06, 2023 -

Delray Buick GMC responded

Thank you for your confidence in Delray Buick GMC, and for your business. We are grateful to have you as a customer!

September 30, 2023

On time, very friendly knowledgeable advisor. In and out in an hour! Will go again for next service More

by TBOWERSOX
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Dan Fielder
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 06, 2023 -

Delray Buick GMC responded

Tbowersox, thank you for the great review. We look forward to seeing you again at Delray Buick GMC!

September 30, 2023

I do not know who Robert is. Just leased a Buick Encore. From the time I walked through the door u nail I received my car and drove away I must give your dealership 5 stars. Dani More

by RHODAWEINER
Recommend Dealer
Yes
Employees Worked With
Dan Fielder
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 30, 2023 -

RHODAWEINER responded

I did not go to service dept.Did I submit the right review

Oct 06, 2023 -

Delray Buick GMC responded

We are so happy that our Delray Buick GMC team earned your five stars. Thanks, Rhodaweiner and enjoy your new Buick Encore!

September 30, 2023

Service Advisor Johnny Bueno was a total professional. All week completed in time promised. Car wash and interior vacuuming excellent. More

by KAYAKER345
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Bueno
Report | Print
Oct 06, 2023 -

Delray Buick GMC responded

We're glad to know our team, especially Johnny Bueno, provided you with excellent service and met your expectations at Delray Buick GMC. Thank you for the positive feedback!

September 30, 2023

Johnny in the service department was kind & we got our oil change done in a timely matter. We’ll be back here again for our next service need. More

by ITASB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Bueno
Report | Print
Oct 09, 2023 -

Delray Buick GMC responded

We're glad to know that Johnny and our service department at Delray Buick GMC were able to assist you with your oil change efficiently. Looking forward to seeing you for your next service!

September 29, 2023

My cars have been serviced at Delray Buick GMC for the past twenty years, and my vehicles have always performed flawlessly. I have always been treated as a valued customer by Robert and Jordan. I highly r More

by RBUCKHANTZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Heinsohn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Schear
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 06, 2023 -

Delray Buick GMC responded

RBUCKHANTZ, we're so glad to have had you as a loyal customer for the past 20 years at Delray Buick GMC. It's wonderful to know that Robert and Jordan always make you feel valued. Thanks for your high recommendation!

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