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Destination Kia
Albany, NY
6,984 Reviews
Welcome to Destination Kia, your friendly and well stocked Kia dealer serving Albany, Schenectady, Clifton Park, Queensbury, and Kingston, NY! The first thing you should know about us is that we are committed to satisfying you. This applies to when we hand you your keys to your new Kia, when you bring it back to trade up years later, and all of the time in between. Stop into 760 Central Ave in Albany, NY and let us show you around. We're happy to answer any questions you might have and hope to have the opportunity to meet you soon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 6,984 reviews
April 28, 2023
Not sure if this is a dealer issue or a service manager issue but I do not feel that my problem with my car is resolved nor taken seriously. I’ve had a problem with my brand new Telluride not accelerating issue but I do not feel that my problem with my car is resolved nor taken seriously. I’ve had a problem with my brand new Telluride not accelerating every time in snow mode. I was told not much they could assess because it’s been several weeks since snow mode was used. It’s been several weeks because when I called immediately after it happened I was told I needed to wait over a month for an appointment. When explaining to the guy at service there was not much concern from him about the dealership even trying to see what was happening. I’ll never purchase from destination Kia again and if my car keeps having these issues hopefully a more caring dealership is willing to support. More
by Charliebourg
Employees Worked With
April 28, 2023
I went in asked if new shortages came in Jake showed one to me said I'd take it and be back in 2 hours to get and it was ready. Superior work to me said I'd take it and be back in 2 hours to get and it was ready. Superior work More
by VICTORBEGIN0
Verified CustomerEmployees Worked With
Jake and Justin
April 26, 2023
Juan Morales was an absolute pleasure to deal with. Everyone at Destination made my experience quick and painless! This is my 4th kia purchase, and I haven't been let down YET! Everyone at Destination made my experience quick and painless! This is my 4th kia purchase, and I haven't been let down YET! More
by Sabrinayetto
April 26, 2023
Initially Josh was friendly and personable. When my wife and I pointed out that the price on the final contract, after already having our card charged for $3,500, was higher than the agreed upo When my wife and I pointed out that the price on the final contract, after already having our card charged for $3,500, was higher than the agreed upon negotiated price, he became quite condescending. I would recommend that people take photos of everything they sign, only agree to put a deposit/down payment after they have seen the final price on the final contract, and record all of your conversations, as they will lie. More
by douglasroest
April 26, 2023
They took time to listen to what I wanted and we were able to make a great deal! able to make a great deal! More
by JFish
April 25, 2023
Outstanding service. Alex was exceptional, fast and friendly service. Would totally recommend Alex and Destination Kia for all service needs Alex was exceptional, fast and friendly service. Would totally recommend Alex and Destination Kia for all service needs More
by denamaylath88
Employees Worked With
Other Employees :
Dona't Poirier Jr.
April 24, 2023
Juan was terrific. Very helpful and responsive! Buying our car was so easy! Thanks, Juan! Very helpful and responsive! Buying our car was so easy! Thanks, Juan! More
by Karenm.cole
