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Destination Kia
Albany, NY
6,857 Reviews
Welcome to Destination Kia, your friendly and well stocked Kia dealer serving Albany, Schenectady, Clifton Park, Queensbury, and Kingston, NY! The first thing you should know about us is that we are committed to satisfying you. This applies to when we hand you your keys to your new Kia, when you bring it back to trade up years later, and all of the time in between. Stop into 760 Central Ave in Albany, NY and let us show you around. We're happy to answer any questions you might have and hope to have the opportunity to meet you soon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 6,857 reviews
November 20, 2020
I brought my car in and waited. Rich Petri was awesome. He met me at the door, made sure I was comfortable, kept me apprised of progress and found me coupons for the work that saved me a lot of money! He w He met me at the door, made sure I was comfortable, kept me apprised of progress and found me coupons for the work that saved me a lot of money! He went over everything with me, and walked me to my car that was all clean besides. Top notch service from start to finish. More
by CONSTANCE.ATWATER
Verified CustomerEmployees Worked With
Rich Petri
Helpful November 20, 2020
Our experience was smooth and they are handling things very well through the pandemic while still giving great service. We were very satisfied and will be back. very well through the pandemic while still giving great service. We were very satisfied and will be back. More
by bbuda
Employees Worked With
Rich Petri
November 20, 2020
Service took way longer than expected (over 5 hours), and I believe I was overcharged. I had a 45K service, which on the appointment website showed should be $301. I have a screenshot. I was also getting I believe I was overcharged. I had a 45K service, which on the appointment website showed should be $301. I have a screenshot. I was also getting 4 tires mounted/balanced which I expected to be $100. Since the tire rotation included in the 45k service was not needed, and I had one free oil change left because I bought the car at Destination, the service rep said he would remove those charges. So I was initially expecting to pay something less than $401. However, the estimate he had me sign was $499. I figured we could work out the difference later. Shortly thereafter, I was informed that I needed an alignment on one corner, which was $129. So I was expecting my total to be somewhere south of $530 based on what I was told. However, after over 5 hours, I was told initially that the total was over $700. This was reduced to $650 after some wrangling, but as I needed to get out of there I just paid an left. Service here has always been a little slower and pricier than I'd like, but this was ridiculous. And I have to drive an hour each way to get there. Also, I had to probe for progress updates, never got an update without asking. Disappointing. More
by etiffany
Employees Worked With
November 20, 2020
Easy in, easy out with my oil change service. I like the video you can view on your phone while the service is being preformed. video you can view on your phone while the service is being preformed. More
by HOAGIE217
November 20, 2020
Great communication, prompt and high quality service done with my lease vehicle 2017 SOUL EV+. It’s conveniently situated and really close to major highways, that’s always a plus. with my lease vehicle 2017 SOUL EV+. It’s conveniently situated and really close to major highways, that’s always a plus. More
by airnassan07
Employees Worked With
November 20, 2020
excellent servicejust little more wait than usual than I excellent service just little more wait than usual than I expected but due to covid I can understand it may be need more staff so can get things don excellent service just little more wait than usual than I expected but due to covid I can understand it may be need more staff so can get things done in time More
by Adie
Employees Worked With
November 20, 2020
I have been using Destination Kia for year’s I never have a problem. The work is always satisfactory and Marshall always keeps me posted on the progress of the work being done. a problem. The work is always satisfactory and Marshall always keeps me posted on the progress of the work being done. More
by M16838
Employees Worked With
November 19, 2020
Excellent service even through texts! Thanks to Jake for helping us out, he did a great job. Love my car! It’s perfect, we always have great experiences at destination Kia! helping us out, he did a great job. Love my car! It’s perfect, we always have great experiences at destination Kia! More
by SARAHGRILL3
November 19, 2020
Mike and Adam were both friendly and knowledgeable. A pleasure to work with! My new Kia is working out well so far! Thanks so much. pleasure to work with! My new Kia is working out well so far! Thanks so much. More
by eag123184
November 19, 2020
Amy was AMAZING. She listened and delivered the vehicle that I wanted within 2 business days. She treated me like a son and wanted the best for me. Both friendly and family orientated. Has an eye for detai that I wanted within 2 business days. She treated me like a son and wanted the best for me. Both friendly and family orientated. Has an eye for detail and made sure that every detail of the Stinger was at its best. She was very organized during the transaction. Talked about every step during the buying process and was very knowledgeable. I loved my experience with the Destination KIA but more so with Amy. I am looking forward to helping my parents buy a new vehicle with Amy and doing this all over again in the future. More
by angnsilva
