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Destination Kia
Albany, NY
6,980 Reviews
Welcome to Destination Kia, your friendly and well stocked Kia dealer serving Albany, Schenectady, Clifton Park, Queensbury, and Kingston, NY! The first thing you should know about us is that we are committed to satisfying you. This applies to when we hand you your keys to your new Kia, when you bring it back to trade up years later, and all of the time in between. Stop into 760 Central Ave in Albany, NY and let us show you around. We're happy to answer any questions you might have and hope to have the opportunity to meet you soon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 6,980 reviews
August 16, 2022
Wait was way longer then I was told. I asked for an update and was told 30 min and everything would be done including my check engine light. Turns out the 30 minutes was for nothing and I asked for an update and was told 30 min and everything would be done including my check engine light. Turns out the 30 minutes was for nothing and they asked for another 2 hr. I had to go to work so the problem still isn’t solved and have to go back for another appointment. My other Kia dealer gives me a loaner car if it takes over 2 hrs. This dealer couldn’t even offer a shuttle. I asked for a loaner for the up coming appointment and was told no again. So customer service at this Kia dealer is non-existent to say in few words. I will be buying out of the area when it comes to getting a new Kia. We will see if this next appointment is any better. More
by kdagles1
Verified CustomerEmployees Worked With
August 16, 2022
Evertime I arrive at this dealership for service it's a quick no hassle check in. My car is always returned to me personally not only that but the service representative is holding the door open for me lik quick no hassle check in. My car is always returned to me personally not only that but the service representative is holding the door open for me like I was some sort of Royalty. Thanks Again for the no hassle service and a Bright Shiney Washed Car. My car loves it when I bring it here because it knows it's going home cleaner than when it came. More
by Brian.2950
Employees Worked With
Other Employees :
Rich Petri, Briana Bivins, Thomas Mulvaney, Michael Hunter
August 15, 2022
Amazing courtesy, promptness and very nice to me! Every time I go in they are always courteous Every time I go in they are always courteous More
by LISAPICARD1962
Employees Worked With
Other Employees :
Rich Petri, Briana Bivins, Thomas Mulvaney, Michael Hunter
August 15, 2022
This was my first Kia. The (used) Sportage is a nice vehicle. I asked for a second set of keys (spent a lot of money on the vehicle and didn't think this was an unreasonabl The (used) Sportage is a nice vehicle. I asked for a second set of keys (spent a lot of money on the vehicle and didn't think this was an unreasonable request). My followup texts were ignored. Also, the vehicle smelled VERY bad. I was told it would be taken care of when it was detailed. It was not. All very frustrating. More
by denisev105
Employees Worked With
August 15, 2022
Mel and Dillon were the greatest to deal with! Got back to me with any questions I had. Definitely would refer anyone to go here! Got back to me with any questions I had. Definitely would refer anyone to go here! More
by amcpainter
August 14, 2022
Sale’s agents were great and helpful as well as the lady in front door was very welcoming in front door was very welcoming More
by SAIDEK
August 14, 2022
The dealer ship and the sales men were very easy to work with and helpful with and helpful More
by CAB
August 14, 2022
They were awesome and helpful. great atmosphere and Liam did a great job with all the paperwork and having everything ready and explaining everything what a wonderful place and pers great atmosphere and Liam did a great job with all the paperwork and having everything ready and explaining everything what a wonderful place and person he is More
by Kayla1972
August 13, 2022
The Kia salesmanship is superb, Jonathan, Adam K and Justin took their time with and make sure I got my car on promised Justin took their time with and make sure I got my car on promised More
by Junejvielle
Employees Worked With
Other Employees :
Jonathan hover, Justin Pakatar
August 13, 2022
This place is amazing. Juan and Adam were fantastic it was quick and easy process. Juan and Adam were fantastic it was quick and easy process. More
by TJ
