
Destination Kia
Albany, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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This was my first service visit appointment. It was such a great experience- free Wi-Fi, water, popcorn. I really liked the video of my car inspection. It was such a great experience- free Wi-Fi, water, popcorn. I really liked the video of my car inspection. More
Staff was very good but the dealership computer system is lacking and needs to be upgraded or replaced.. Staff was clearly frustrated with this difficult system. I was frustrated with computer related soft lacking and needs to be upgraded or replaced.. Staff was clearly frustrated with this difficult system. I was frustrated with computer related software mistakes also. Mistakes that were supposedly fixed during my last visit… Showed up again. More
Very helpful staff, willing and able to answer all our questions. There was never any pressure for us to buy, and they were very accommodating with our return visits for test drives. They also quickly fol questions. There was never any pressure for us to buy, and they were very accommodating with our return visits for test drives. They also quickly followed up after the sale to make sure everything was going OK. More
Destination Kia went above and beyond to take care of us and get us into our new vehicle. The whole team from the salesman ( Ryan) to Manager Rick to owner James were 110% on board in trying to make our exp and get us into our new vehicle. The whole team from the salesman ( Ryan) to Manager Rick to owner James were 110% on board in trying to make our experience a good one. Highly recommend this dealership and their entire team. Thank you for all your help. Jim and Monica More
Awesome place to do business. Alex Batko is everything you could ask for in a sales person! Highly recommend if you are looking for a new vehicle Alex Batko is everything you could ask for in a sales person! Highly recommend if you are looking for a new vehicle More
Very easy to work with and friendly staff. They do everything they can to meet your expectations. They do everything they can to meet your expectations. More
I have always been very satisfied with destination kia and their service. My only concern is that they always tell me it will take 1-3 days to fix most things and I have to leave my van. So I have to have and their service. My only concern is that they always tell me it will take 1-3 days to fix most things and I have to leave my van. So I have to have 2 cars to drop off and pick up. Last time it was ready at 11:30 am but I didn't have a ride to pick up. Next time I'm waiting! More
Sales was excellence, horrible experience with service Dept. When we experienced issues and left numerous messages, with no return call. Part was fixed under warranty for a brand new 2022 telluride. Ended Dept. When we experienced issues and left numerous messages, with no return call. Part was fixed under warranty for a brand new 2022 telluride. Ended up having the same problem, and I was told that is just how the car drives. Which is wrong, because we have been told otherwise. Will not come back for service related issues again, our service has gone elsewhere completely, even for purchasing in the future due to this. More
Alex did a great job finding the car that we wanted. He tracked down the perfect match. He's a knowledgeable professional with a great attitude. We recommend him highly. He tracked down the perfect match. He's a knowledgeable professional with a great attitude. We recommend him highly. More
Zack mason has been the most pleasurable dealer I’ve ever had the experience to work with. Right from the start he made it so easy and quick to navigate the process… it’s a tough market and defo a sellers m had the experience to work with. Right from the start he made it so easy and quick to navigate the process… it’s a tough market and defo a sellers market and he helped me find the right car at the right price.. he’s relatively new in this profession, however he was very easy to get along with, reliable, knowledgeable, and has great social skills, something that isn’t readily available nowadays. Quick to answer a text or a call , he made me feel important the whole way to signing, thanks for making what can be an daunting experience more enjoyable…ask for Zack at Kia Destination… cheers lad! More