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Diamond Chevrolet of San Bernardino

San Bernardino, CA

Overview
Employees
Reviews
Vehicles
4.2
983 Reviews
Why Our Customers Continue to Choose Diamond Chevrolet in San Bernadino The history of Diamond Chevrolet starts over 55 years ago when a man named Bill Bader purchased Jack Coyle Chevrolet located off 8th and F streets in San Bernardino and renamed it Crest Chevrolet. Bader relocated the dealership to where it sits now on 21st and I streets in 1975. Alam Khan of Diamond Motor Group purchased the store in 2019 and continued to operate as Diamond Chevrolet of San Bernardino. With a history deeply rooted in this city we are proud to continue to serve this great community and re-inspire the "Do It Today" motto.
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909 W 21st Street

San Bernardino, CA

92405

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Showing 983 reviews

November 03, 2024

Friendly salesman that work with the customers on cutting a Good deal leaving the buyer satisfied and happy with a new car. They’re upfront with their deals. The price they set you get. Very honest staff. I More

by jackienunez86
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan DeSimoni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Kubo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elizabeth Ornelas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Gotti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David De La Mancha, Traveon Mannings, Sean K Henderson, Christian Gutierrez, Cameron Smith, Griselda Reyna
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Nov 05, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you for your wonderful review! I'm thrilled to hear that you had such a positive experience at Diamond Chevrolet of San Bernardino. It’s fantastic that you’re satisfied with your new 2025 Chevy Trax and the great deal you received. I appreciate your kind words about our honest and friendly staff. I look forward to seeing you again soon! Enjoy your new ride! Best, Israel Mora (909) 883-8833

November 03, 2024

Amazing team over at diamond chevrolet of san bernardino. Took care of me and got me into a new ev blazer for an amazing deal! 4 diamonds 💎 for diamond chevrolet. Whole team was amazing More

by ahumphries741
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Rojas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Kubo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Duc Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David De La Mancha
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Nov 05, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you for your wonderful review! I am thrilled to hear that our team at Diamond Chevrolet of San Bernardino provided you with excellent service and got you into a new EV Blazer at a great deal. Your kind words mean a lot to me! I hope to see you again soon, and feel free to share your experience with others. Enjoy your new vehicle! Best, Israel Mora (909) 883-8833

November 01, 2024

Poor customer service and experience. They never went into detail about what they did to my truck and showed no sense of urgency in helping customers. I’m still waiting for the service I More

by saenzsaymarcos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nathan Cooke, Evelyn Rivera
Report | Print
Nov 05, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you for sharing your experience with us. We understand your concerns regarding the service you received for your truck at Diamond Chevrolet of San Bernardino. It’s important to us that our customers feel informed and valued. I encourage you to reach out to me directly so we can address your specific situation and ensure that you receive the service you paid for. Your feedback is appreciated, and we are committed to improving. Best, Israel Mora (909) 883-8833

October 31, 2024

It’s extremely ridiculous with their prices took my Tahoe to get fixed they want to charge me $3000 took it somewhere else got it done for 1000. Will definitely never go back and will definitely not recommen More

by LASJKFASFLKJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nathan Cooke
Report | Print
Nov 02, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you for sharing your experience. We understand how pricing can be a significant concern, and we appreciate your feedback regarding the service on your Tahoe. At Diamond Chevrolet of San Bernardino, we strive to provide competitive rates and high-quality service and products that beat aftermarket quality. If you would like to discuss this further, we encourage you to reach out to us directly. Thank you for considering us, and we hope you'll think of us again in the future. Best, Israel Mora imora@daliaauto.com (909) 883-8833

October 30, 2024

Nathan’s in the service department has excellent customer service and they fixed my chevy volt within days!!! More

by jonathancaldwell808
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Rojas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elizabeth Ornelas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Duc Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathan Cooke, David De La Mancha, Sean Henderson, Eddie Brady, Eddie Rodriguez, Evelyn Rivera
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Nov 02, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you for sharing your experience! I'm thrilled to hear that you received excellent customer service from our service department and that your Chevy Volt was fixed promptly. At Diamond Chevrolet of San Bernardino, I strive to provide the best experience possible. I look forward to assisting you again in the future! Best, Israel Mora (909) 883-8833

October 29, 2024

Took 3-4 hours for oil change. Service agents said only one hour. Too long More

by RA.LUVSJAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Evelyn Rivera
Report | Print
Nov 01, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you for sharing your experience with us. I understand that a 3-4 hour wait for an oil change can be frustrating, especially when you were informed it would take about an hour. Your feedback is important, and I appreciate you bringing this to my attention. If you have further concerns, please feel free to reach out to us at Diamond Chevrolet of San Bernardino. We are committed to improving our service. Best, Israel Mora

October 28, 2024

Nathan Cook keeps my car running like new. I'm been going to Nathan for 10 years he has done me wrong. More

by MAJOR57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Cooke
Report | Print
Oct 30, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you for your review! I truly appreciate your loyalty over the past 10 years at Diamond Chevrolet of San Bernardino. It's great to hear that you're satisfied with the service Nathan has provided to keep your car running like new. I look forward to continuing to assist you in the future! Best, Bobby Ward bward@daliaauto.com (909) 883-8833

October 27, 2024

The engine and tire lights were still on after servicing. Made two trips! Not good! More

by SAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Brady, Evelyn Rivera
Report | Print
Oct 30, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you for sharing your experience. I understand how frustrating it can be to have the engine and tire lights still on after your service at Diamond Chevrolet of San Bernardino. I appreciate your feedback and would like to resolve this issue for you. Please feel free to contact me so I can assist you further. Your satisfaction is important to me, and I strive to meet our customers' expectations. Best, Bobby Ward bward@daliaauto.com (909) 883-8833

October 26, 2024

Malisimo. .8 horas esperando para no tener una respuesta..cuando era de 1 hora decirme lo que tenia y no perder todo el dia...muy decepcionado More

by Alfonso232003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Evelyn Rivera
Report | Print
Oct 29, 2024 -

Diamond Chevrolet of San Bernardino responded

Apreciamos que comparta detalles de su tiempo que pasó con nuestro concesionario. Le aseguramos que la satisfacción del cliente al 100% es nuestra máxima prioridad y nos gustaría tener la oportunidad de comprender mejor lo que sucedió. Comuníquese conmigo lo antes posible para que podamos resolver sus inquietudes. Sinceramente, Bobby Ward bward@daliaauto.com (909) 883-8833

October 26, 2024

Other than the long wait everything and everyone was great experience would do it again More

by Juan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Cooke
Report | Print
Oct 29, 2024 -

Diamond Chevrolet of San Bernardino responded

Thank you, Juan, for sharing your experience with us. We're glad to hear that you found everything and everyone at Diamond Chevrolet of San Bernardino to be great. We understand that the long wait can be frustrating, and we appreciate your feedback. We hope to serve you better in the future. Best, Bobby Ward bward@daliaauto.com (909) 883-8833

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