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Dick Genthe Chevrolet
Southgate, MI
594 Reviews
Dick Genthe Chevrolet is the only original family owned and operated GM dealership in the Downriver area. We have been servicing the automotive needs of the Downriver area since 1916. We are proud to be part of the new General Motors and thankful for the opportunity to serve the Downriver Community for many more years to come.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 113 service reviews
June 24, 2026
Went because it drained the battery over night 2 months later had towed home.,1500 dollars,later they low oil pressure needed new engine offered to buy 4 1000 dollars. No wonder it had low oil pressure 3 q later had towed home.,1500 dollars,later they low oil pressure needed new engine offered to buy 4 1000 dollars. No wonder it had low oil pressure 3 qts low after an oil pressure testing.got it home it won't start battery is dead.do not trust them. More
by bobingram14
August 14, 2025
Brought my one year old Buick here for my oil change and tire rotation. Impressed with the team members, time it took and price! tire rotation. Impressed with the team members, time it took and price! More
by Trom
Employees Worked With
April 18, 2025
Staff was friendly and knowledgeable. Made my service easy and fast with concise explanation of service! Made my service easy and fast with concise explanation of service! More
by Petop2112
March 16, 2025
I bought a new car here and the best GM extended warranty they offered. I had them repair an issue that is covered by the manufacturer warranty, after a week of diagnosis and me without a car. They did not g they offered. I had them repair an issue that is covered by the manufacturer warranty, after a week of diagnosis and me without a car. They did not give me a loner car that warranty says I am entitled to. They instead sent my warranty info to Enterprise rental cars and sent me there to pick up a car that they will pay most of the cost per my warranty. Free waiting 2-3 hours for a car at Enterprise I was informed that I had to pay first with a credit card to get the car. So now I’m finding out that Genthe will pay me back when I return the car. The reason is that Genthe doesn’t pay the rental car company what is owed, an employee tells me this. Meanwhile Genthe tells me that my other problem with my car is electrical and I need $400 diagnostic test. They say my expensive GM extended warranty should cover the electrical repair costs including the diagnostic test. The problem was a wire that they had to take my bumper off to find was disconnected at the spot where it plugs in. They tell me it’s not covered by warranty because it’s normal wear and tear. Really? Sounds like a bad part or a design flaw or a manufacturer defect to me. But I paid for the repair. Now I get my fully repaired car back and a few days later I call Michael Leidner and ask when will I be reimbursed for my over $600 car rental? He says I need to bring him my paid receipt. First time anyone mentioned this. I immediately emailed it to him. Soon after he calls me and tells me in a nonchalant manner that GM will not reimburse me for the rental because the rental car was not a GM vehicle. I think this guy is doing some shady business there. He is the manager of the service department therefore I place all blame on him. I believe I was lied to and robbed by this establishment. I definitely will not be purchasing our new truck from Genthe this summer. I’m telling everyone I can about this scam. More
by RachelleN
Employees Worked With
January 16, 2025
Bought certified used car in june oil cooler leaking took it on told them problem 119.26 later they said oil cooler leaking NOT COVERED BY WARRANTY GREAT USED LASTED 6 months 4880 miles and trouble begins no it on told them problem 119.26 later they said oil cooler leaking NOT COVERED BY WARRANTY GREAT USED LASTED 6 months 4880 miles and trouble begins no one said it was not covered even though i told them the problem bad customer service all they had to do is say not covered i would have gone elsewhere now after getting extended warranty i feel i was conned sad you cannot trust anyone these days BUYER BEWARE ON CERTIFIED USED CARS More
by kutter731
Employees Worked With
John
November 13, 2024
Friendly fast service. Liked the photos of the tire puncture as well as the repair. Liked the photos of the tire puncture as well as the repair. More
by Motowski.denise884
Employees Worked With
June 13, 2024
Everything is good, but the used cars need more cleaning and attention about detailing used autos. My Malibu had a broken glove compartment. and attention about detailing used autos. My Malibu had a broken glove compartment. More
by Auburnred1
