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Dick Hannah Dodge

Vancouver, WA

2.8
381 Reviews

3517 NE Auto Mall Dr

Vancouver, WA

98662

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381 Reviews of Dick Hannah Dodge

August 29, 2021

Worked with Dave Frischman in the past for vehicles ! Definitely would work with him again.. he is honest , genuine and goes out of his way to find the best vehicles!! 💯 More

by Kespedal71
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave frischman
Sep 06, 2021 -

Dick Hannah Dodge responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

July 31, 2021

Chandler helped me and my wife find the perfect vehicle for our daughter- him and his team was super patient with our abnormal circumstances and even drove to our house to present paperwork to my wife as t More

by Boatman1286
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David , Chandler Forbes
Aug 18, 2021 -

Dick Hannah Dodge responded

Hi, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 31, 2021

I have purchased multiple cars from Dick Hannah. Every time I go I find Mikella to help us out. She has always made the process so easy for us. We tell her our must haves and what we like and she listens More

by Boss Lady
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mikella Ojeda
Aug 18, 2021 -

Dick Hannah Dodge responded

We're happy you found our staff to be so supportive during your experience here at Dick Hannah Dodge. Thank you, and have a fantastic day!

July 06, 2021

I spent $1000.00 dollars. On repairs, and was charged tax. I go back in 2-1/2 weeks later and questioned bill and they ask for my Oregon drivers license to not charged me tax on $500.00. What kind of ser More

by Darrell
Recommend Dealer
No
Employees Worked With
Jeff roberts
Jul 13, 2021 -

Dick Hannah Dodge responded

Darrell, we are disappointed to hear you've had such a negative experience with the team. It sounds as though there may be some simple miscommunication in our processes. If you have some time to provide more information to us, we would be more than happy to try and make this situation better. Please reach out to us at (360) 342-9034 when you can so we can address this situation directly. Thank you and have a great day. Ken Dent Parts and Service Director Dick Hannah Subaru 360-397-4627

July 02, 2021

We went to buy a Chrysler Pacifica and we were pre approved by Columbia Credit Union. When we were in negotiation Dick Hanna's salesman asked for my credit information on an application so they could More

by aliciajaneryder
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bill Farra
Jul 13, 2021 -

Dick Hannah Dodge responded

We appreciate you taking the time to share your feedback. It is disappointing to hear the team fell short during your experience, I assure you that is not the way we aim to operate. If there are any additional details you care you mention personally, feel free to give me a call at (360) 342-9034. Thank you for taking the time to let us know how we can improve. We hope you will consider us again in the future. Kamal Chaer General Sales Manager Dick Hannah Chrysler Jeep Dodge 360-397-4627

Jul 13, 2021 -

aliciajaneryder responded

I made an Excellent deal at McCord's in Longview! Love the car I bought there!

June 21, 2021

I had a real great experience buying my truck from a great salesman, very down to earth and a pleasure to deal with . More

by Bowtecman37
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Frischman
Jun 24, 2021 -

Dick Hannah Dodge responded

Hi, We're happy you found our staff to be so supportive during your experience here at Dick Hannah Dodge. We hope to be of service to you again in the future. Best wishes, Dick Hannah Dodge

June 08, 2021

Stay far, far away from this unethical dealership. They will make you promises on things like warranty and pricing, then not include it on your paperwork. When you question them, they say they never agreed More

by theboxlunch
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David Alsrich
Jun 24, 2021 -

Dick Hannah Dodge responded

Hi Christine, thank you for your feedback. It is our goal to provide a great experience to everyone who comes by our dealership. It's discouraging to see that you had a negative experience while you were in. If there is anything we can do to make things right, our Management team is always happy to listen. Feel free to call us at 360-397-4627. Your feedback helps us to improve and learn how we can do better, so thank you for taking the time to share this with us. Kamal Chaer General Sales Manager Dick Hannah Chrysler Jeep Dodge 360-397-4627

February 24, 2021

Just to let you know and recommend this dealer, it is my second truck that I finance here and they work hard to get you the car you want and that meets your needs. I know that everyone works very hard to f More

by Rene
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronald
Mar 19, 2021 -

Dick Hannah Dodge responded

Hi Rene, Thank you so much for your positive comments about Dick Hannah Dodge! We do hope we can be of assistance in the future. Take care!

February 23, 2021

I worked with David Frischman. Purchased a new 2021 ram 2500. David was a real nice guy, didn’t try to pressure me into 1 truck or the other. Second truck I have purchased from this lot in less than a year More

by Patschiller152
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Frischman
Mar 19, 2021 -

Dick Hannah Dodge responded

Hi Pat, We are very happy to have provided you with such a positive experience! We sincerely thank you for the positive review, and look forward to seeing you again soon!

January 31, 2021

My husband and I worked with Joe to get into a new Jeep Cherokee. Joe was a pleasure to work with and completely put us at ease. He was kind, knowledgeable and made certain we we’re cared for. I especially More

by Nicole
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Lackey
Mar 10, 2021 -

Dick Hannah Dodge responded

Nicole, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Dick Hannah Dodge. Please don't hesitate to reach out to us if there's anything more we can do!