Dick’s CJDR of Wilsonville
Wilsonville, OR
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2,098 Reviews of Dick’s CJDR of Wilsonville
ADAM in the service department is the definition of customer service! He made sure my car was taken care of & exceeded my expectations. I bought my car late on a weeknight & had to have it deatailed customer service! He made sure my car was taken care of & exceeded my expectations. I bought my car late on a weeknight & had to have it deatailed at a later time. Adam made sure i was happy with my vehicle before i left, i wasn't very pleased with the sales process but Adam was the reason i was happy and would recommend this dealership & service team. More
I originally brought my car to Wilsonville Chrysler in February but I did not have good results so I hesitated bringing it back however due to the issue I was having I had to return and both Adam and espe February but I did not have good results so I hesitated bringing it back however due to the issue I was having I had to return and both Adam and especially Raffe Al handle my problems perfectly they are both good employees More
Uncharacteristically Poor Service in the Service Department I went into the service department due to a system update that did not complete and notified me to contact the dealer. At the service department they I went into the service department due to a system update that did not complete and notified me to contact the dealer. At the service department they said it would cost $140 (I think that was the number or it is close) for a systems diagnostics. I let them know it was for an update the system said to contact them for but they were unable to offer any assistance without scheduling two weeks out and paying the fee. I looked up on the Dodge web page and found out how to download and install the update myself and right there on the page it clearly states the Dealership will do this FREE of charge! Why give me the run around for something that Dodge has stated should be free. I am very disappointed in the Findlay service team, they have been ok in the past but really let me down this time. More
I love this dealership! This dealershiphas been my go to for for my Jeep since I purchased it and I did not purchase it here. I can’t say enough about Adam and Jonah!! Always a pleasure to work with. for for my Jeep since I purchased it and I did not purchase it here. I can’t say enough about Adam and Jonah!! Always a pleasure to work with. More
Enterprise fleet vehicle. Very easy drop off. Good communication. Quick repair. Raphael was very easy to deal with. Pickup also went well. No problems at all. communication. Quick repair. Raphael was very easy to deal with. Pickup also went well. No problems at all. More
Fast, efficient, and makes my recall service easy to accomplish. It is in a convenient nice area in Wilsonville. I will continue to use them in the future for my Dodge Ram 1500. accomplish. It is in a convenient nice area in Wilsonville. I will continue to use them in the future for my Dodge Ram 1500. More
Rafael very conscious through the whole thing he would check on me if I needed any hail guys are awesome thank you for everything BS you need a coffee bar check on me if I needed any hail guys are awesome thank you for everything BS you need a coffee bar More
Rafael Vera provided an exceptional customer service for our family, respectfully explaining to us every step in the process. He made us feel welcome and cared for, and we truly appreciate his professional our family, respectfully explaining to us every step in the process. He made us feel welcome and cared for, and we truly appreciate his professionalism and hard work! More
I go out of my way to work with Adam because he provides knowledgable, friendly, and efficient service. This customer care is what keeps me coming back. knowledgable, friendly, and efficient service. This customer care is what keeps me coming back. More














