Dick’s CJDR of Wilsonville

I go out of my way to work with Adam because he provides knowledgable, friendly, and efficient service. This customer care is what keeps me coming back. knowledgable, friendly, and efficient service. This customer care is what keeps me coming back. More

Rafael very conscious through the whole thing he would check on me if I needed any hail guys are awesome thank you for everything BS you need a coffee bar check on me if I needed any hail guys are awesome thank you for everything BS you need a coffee bar More

Rafael Vera provided an exceptional customer service for our family, respectfully explaining to us every step in the process. He made us feel welcome and cared for, and we truly appreciate his professional our family, respectfully explaining to us every step in the process. He made us feel welcome and cared for, and we truly appreciate his professionalism and hard work! More

The Service Department is top notch! After less than a month of owning my new-to-me Jeep Renegade Trailhawk, an intermittent check engine light kept coming on. Even though I bought my Je After less than a month of owning my new-to-me Jeep Renegade Trailhawk, an intermittent check engine light kept coming on. Even though I bought my Jeep from a different dealer, Adam in the service department at Wilsonville really seemed to care about my issue. He spent time showing me things about my vehicle I should be aware of, and was very knowledgeable.The problem with my Jeep turned out to be very minor and everything was covered under warranty! I went away feeling really well taken care of. I will for sure go back for any other services I need. Oh, and even the young man that shuttled me back and forth to my work, was pleasant and respectful. An Excellent experience! More

My 2015 Ram 2500 had an unusual issue with the Map/Navigation system. Adam and team kept working towards a solution and finally figured it out. I appreciate their tenacity and communication keep Map/Navigation system. Adam and team kept working towards a solution and finally figured it out. I appreciate their tenacity and communication keeping me in the loop as they progressed. The fix was not easily found but they did fix the issue and represented me well in the warranty claim. More

Excellent service and follow up Great people and great service. Kept me up to date each step of the way. Gave thorough and easy to understand explanations, solutions and time frames. Great people and great service. Kept me up to date each step of the way. Gave thorough and easy to understand explanations, solutions and time frames. More

Great service and awesome humanity. Loved how my service writer kept in touch with me and gave me updates. He was awesome. The kid who shuttled was very polite and respectful. Service was all around great. writer kept in touch with me and gave me updates. He was awesome. The kid who shuttled was very polite and respectful. Service was all around great. More

Adam was fantastic Adam was able to deliver bad news in an easy to understand way. He was extremely sympathetic to my situation and was able to do everything he could to Adam was able to deliver bad news in an easy to understand way. He was extremely sympathetic to my situation and was able to do everything he could to get me the best service in a timely manner. Not happy with Dodge however. They should be helping those of us in my situation, a whole lot better. Probably won't buy one again. More

Jeep Wrangler transmission computer problem I spoke with Rafael. Explained the problem. He was able to have it worked on as soon as I was able to get it into the shop. Notified me that there I spoke with Rafael. Explained the problem. He was able to have it worked on as soon as I was able to get it into the shop. Notified me that there was a recall which I was able to have fixed while it was there being serviced. More

Polite and considerate service. I appreciated being kept up to date via text message and the use of a loaner car. Easy to make an appointment. up to date via text message and the use of a loaner car. Easy to make an appointment. More