Diehl Chrysler Dodge Jeep RAM of Moon - Service Center

Joe was a very nice guy to buy a car from made the process easy process easy More

Travis did a great job in answering all my questions, even the stupid ones. Fast and good service! And Joe always makes me feel so welcome, he makes it almost fun to go to the garage ;-) even the stupid ones. Fast and good service! And Joe always makes me feel so welcome, he makes it almost fun to go to the garage ;-) More

I took my Town & Country for an Express Oil Change. Kevin greeted me promptly and took care of everything. They were finished in an hour and I was on my way. Service was excellent. Kevin greeted me promptly and took care of everything. They were finished in an hour and I was on my way. Service was excellent. More

I pulled into the garage for an oil change (no appointment) at 736 am on a Monday morning and my vehicle was ready to go with a car wash too at 835 am. You can’t beat that. The employees at Diehl appointment) at 736 am on a Monday morning and my vehicle was ready to go with a car wash too at 835 am. You can’t beat that. The employees at Diehl are really nice More

Great service and availability from day one I steeped thru the door. Couldn’t have asked for a better experience. thru the door. Couldn’t have asked for a better experience. More

The service was good. The car could have been cleaner that was part of the deal The car could have been cleaner that was part of the deal More

Everyone is always very nice and helpful…and they are good at keeping you posted . good at keeping you posted . More

Service dept charged me for an oil change when they shouldn’t of and even tried it again until I said something. Did not know about the one free oil change per year but got charged anyways. Was told shouldn’t of and even tried it again until I said something. Did not know about the one free oil change per year but got charged anyways. Was told they would catch me next time around but that was a new year so it was free , after I said something again. More

I brought my 2012 Grand Cherokee for inspection and a recall and when I picked it back up the right front blinker didn't work anymore. I went back to them and initially everybody agreed that it was proba recall and when I picked it back up the right front blinker didn't work anymore. I went back to them and initially everybody agreed that it was probably not coincidence and that we would just quickly change the bulb and move on. When they looked at it they realized it wasn't the bulb but a lose cable or so. Now the manager comes from the back and tries to tell me that I couldn't prove to him that it was them and that it from his perspective surely was coincidence. He said: Just because a car breaks down on a Giant Eagle parking lot, doesn't mean its Giant Eagle's fault! I tried to explain that I didn't just park it on their parking lot but that they had actually worked on it but couldn't get anywhere. First car service person I have ever yelled at (sorry for the unnecessary f-word). I left with an inspected but broken car and will never come back. Would advise anyone to do the same. More