Dirito Brothers Walnut Creek Volkswagen

I can’t say enough good things about my experience here. Absolutely easy sales process. Got the car I wanted quickly. As a woman I had some bad dealers as I was looking for a new vehicle and Dirito Brothers Absolutely easy sales process. Got the car I wanted quickly. As a woman I had some bad dealers as I was looking for a new vehicle and Dirito Brothers spoke to me like a human. The dealership is beautiful and easy to find. The staff was incredibly friendly. David my sales manager/ representative was fun to work with. I appreciate the time he spent going over the car and how smooth he made the entire process. I would rate higher than 5 stars if I could!! More

Super Happy! Mike was great and honest and so easy to work with. One of the easiest car buying experiences I have ever had. Would recommend this dealership to a Mike was great and honest and so easy to work with. One of the easiest car buying experiences I have ever had. Would recommend this dealership to anyone! More

This review is regarding the most recent recall for the door handles. Called the service department regarding the recall and talk to Sean who was able to get me an appointment on the date and time I wante door handles. Called the service department regarding the recall and talk to Sean who was able to get me an appointment on the date and time I wanted the following week. The day of the recall repairs, everything went efficiently and smoothly. Sean met me and explained the whole process involved and made sure I understood the process. Sean was extremely courteous and kind in making sure I was comfortable with the services involved. Also told Sean the trunk door was giving me trouble once awhile by refusing to close properly. Sean told me he would ask the repair professional to look into it and they took care of it. I was very impressed with the level of professionalism and excellent quality of services I had receive from both Sean and the service department. Was a long time Toyota owner before I purchased the ID 4 and happy to say I am now a loyal VW owner. Big thanks to Sean and the service department for their super customer services! More

The Customer service here is 10 out of 10! Will come back for my service here! Will come back for my service here! More

Happy once again with the outcome. Great team! Heads up to Andres Garcia, always available and patient. Great job! Great team! Heads up to Andres Garcia, always available and patient. Great job! More

My service manager went out of his way to make sure that we were taken care of and that we were fully satisfied with our repair. we were taken care of and that we were fully satisfied with our repair. More

The first time I attempted to use my horn after the service dept replaced the driver airbag under a recall, the horn was inoperative. When i called Service, they said it was likely a not their fault, a service dept replaced the driver airbag under a recall, the horn was inoperative. When i called Service, they said it was likely a not their fault, and suggested my horn not working was a coincidence probably due to the heavy rains. My car lives in a covered carport. So now I’m expected to go back to the dealer and hope they decide the horn breaking is their fault and not a mysterious short in a 7 year old car. More

The sales team at Dirito Bros were great. Zach ,Brian and everyone else. They were very nice and patient and accommodating. I'd recommend going to Dirito Bros. Great customer service. Thanks, Zach ,Brian and everyone else. They were very nice and patient and accommodating. I'd recommend going to Dirito Bros. Great customer service. Thanks, have a nice day.🙂 More

All was good. Dealership is nice, personnel is professional, service is fast, I will come back Dealership is nice, personnel is professional, service is fast, I will come back More

The visit was very smooth- from scheduling to completion. Sean communicated very well which is extremely important to me. Sean communicated very well which is extremely important to me. More