Back

Dirito Brothers Walnut Creek Volkswagen

Walnut Creek, CA

4.7
4,892 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California. Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs. It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States. If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family. If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
Contact Dealership

2020 North Main Street

Walnut Creek, CA

94596

Directions

By Type

Showing 4,892 reviews

July 23, 2023

I requested them to give me a call when the vehicle is ready for pick-up. But still, he sent me a message, which I did not check as I was busy with my work. So, I was not able to pick-up on the same day. More

by RAJKANDERI
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

Hello, Thank you for taking the time to share this feedback. It would be great to speak with you regarding the communication our Service Team provided you. Please reach out to me at a time that works best for you. I hope to connect with you soon, Kyle Ritola General Manager (925)-934-8224 kyleritola@dirito.com

July 23, 2023

x s s s s s s s s s s s s s s s More

by lazarburns
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for your five-star review and we are grateful for your business here at Dirito Brothers Walnut Creek Volkswagen.

July 22, 2023

This was my 3rd day car shopping. Usually a very stressful experience because of hard sells and wanting to make the right choice. Jim was not only a great sales person but he was not More

by MXSAGE77
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Cord
Jul 23, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

We are grateful for you taking the time to leave this positive review. It makes us happy to learn that our Sales Department was helpful and made sure you enjoyed your car-buying experience. Customer satisfaction is our primary goal here at Dirito Brothers Walnut Creek Volkswagen, and it pleases us to know that you were happy with our service. For any additional assistance, please feel free to contact us anytime.

July 22, 2023

i got in and Kevin, took care of the service writeup. the text communication really saves lengthy phone calls. More

by EDWARDLDUNN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

Hello, we are grateful you took the time to leave this positive review. It makes us proud to know that our Service Team took care of your needs. You can always count on Dirito Brothers Walnut Creek Volkswagen. Please feel free to reach out if you should need any additional assistance.

July 22, 2023

;AHFS ;ifjaifIJDJw d o POH[OWHJJhd ;O WOWHHWWHPHShdhdHDDHPDHdpdd d dopdp ppd d dodod d d d d d d More

by WWARDTHOMPSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

Hello. From all of us at Dirito Brothers Walnut Creek Volkswagen, thank you for this incredible rating.

July 22, 2023

Explained in detail what was being serviced great fast service like that they text when done More

by botello.mike70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

Hello, we are grateful you took the time to leave this positive review. It makes us proud to know that our Service Team explained in detail what was being serviced and was done in a quick manner. Your business is valued and we hope you continue to always choose Dirito Brothers Walnut Creek Volkswagen.

July 21, 2023

Great service - Marina is alway friendly and professional !!! She is always knowledgably of my service needs and questions. More

by robb.manchester
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

Your positive five-star review makes what we do here at Dirito Brothers Walnut Creek Volkswagen so gratifying. We are pleased to read that our friendly Service Team provides you with great service and is always knowledgeable and professional with all of your questions and service needs. We value you as a customer and thank you for your business.

July 20, 2023

Clean, efficient,effective, considerate, reliable, thoughtful,, dependable, have been around a long time! And location! More

by JOELEMKE612
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

We are thrilled to have received your awesome five-star review of how Dirito Brothers Walnut Creek Volkswagen is clean, efficient, effective, considerate, reliable, thoughtful, and dependable, and we are proud to have your continued loyalty. Thank you so much for your business.

July 20, 2023

Service at Dirito Brothers is always excellent, and the staff is very courteous. My service agent even fixed a small problem with one of the car doors right there himself. More

by NPENDAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

We are proud to see that you had a great experience. Our Service Team always values courteous and attentive assistance. Thank you for taking the time to review our excellent team here at Dirito Brothers Walnut Creek Volkswagen.

July 20, 2023

Kevin made the whole experience so easy and quick. He was able to accommodate me on a drop in basis. More

by aarts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for the 5-star rating. It is so great to know our team made your visit with us easy and quick. Accomodating assiatnce is always valued to us. We're glad you came in, and we appreciate your business at Dirito Brothers Walnut Creek Volkswagen.

...
121
...