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Dirito Brothers Walnut Creek Volkswagen

Walnut Creek, CA

Overview
Employees
Reviews
Vehicles
4.7
4,879 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California. Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs. It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States. If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family. If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
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2020 North Main Street

Walnut Creek, CA

94596

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Showing 4,879 reviews

July 07, 2023

I had a fantastic experience at Dirito Brothers! Gus led me through the entire process with ease, kindness, and a sense of humor. It was a pleasure meeting Sterling as well. I'm so very happy with m More

by kaztad12
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sterling Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Augusto”Gus The Bus” Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 07, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for taking the time to positively rate our dealership. We are so glad you had a fantastic time during your visit here. Informative and kind assistance is always valued by our team. Come visit us again at Dirito Brothers Walnut Creek Volkswagen soon.

July 07, 2023

My questions were answered and explained clearly. I am aware of the progress of the service work and what to expect in the next step. More

by echan6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 08, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

Hello, we are grateful you took the time to leave this positive review. It is delightful to learn that our Service Department answered all of your questions and was informative about the work done on your vehicle. Please don't hesitate to reach out to us at Dirito Brothers Walnut Creek Volkswagen.

July 07, 2023

My 1st EV ID4's maintenance for 10K inspection were done professionally. And people were kind. More

by JASONGUCHOI
Recommend Dealer
Yes
Employees Worked With
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 08, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for taking the time to give us this positive five-star review. We appreciate your trust in our professional Service Team to perform the 10K inspection maintenance on your Volkswagen ID4. We are grateful for your business at Dirito Brothers Walnut Creek Volkswagen.

July 06, 2023

Very pleased with sales manager Gerard Ross. Excellent service excellent customer service in Walnut Creek. More

by MINASDU
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gerard Rose
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Jul 07, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for your wonderful rating and review! Our Sales Team at Dirito Brothers Walnut Creek Volkswagen is elated to know that you received excellent customer service during your car-buying experience. Congratulations on your new car!

Jul 07, 2023 -

MINASDU responded

Thank Dirito Brothers. Meena sidhu

July 06, 2023

Dealership employees were very helpful and polite. We are very happy with our new Taos. More

by LJRISNER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Augusto”Gus The Bus” Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 06, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for the amazing 5-star review. It is a pleasure to learn that you had a very helpful and polite experience with our Sales Department. Congratulations on your new Volkswagen Taos. We hope to see you here at Dirito Brothers Walnut Creek Volkswagen again in the future.

Jul 06, 2023 -

LJRISNER responded

Will be back for the yearly services.

July 05, 2023

We’re very happy with how everyone is so helpful, especially Sean, every time we visit More

by STPATSBD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 06, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for the 5-star review! It is a pleasure to learn that you were very happy with our helpful team on your recent visit. We look forward to your next visit to Dirito Brothers Walnut Creek Volkswagen. Take care!

July 05, 2023

Professional, informative and prompt service. I was seen within a few minutes of mg arrival and the car was serviced within the estimated time. More

by JOHNPHILLIPBRADLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 06, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

Hello, thanks so much for your amazing review! Professional, informative, and prompt service is always valued here at Dirito Brothers Walnut Creek Volkswagen. We are so happy you also received timely service visit during your visit! Feel free to reach out for any of your future vehicle needs.

July 04, 2023

No complimentary car wash. Most car dealerships have free car wash. I hope this will be considered in the future. More

by totoali
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
4.0
This rating includes all reviews, with more weight given to recent reviews.
Marina Felix
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Thomas
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Luong
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Jul 05, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

We really appreciate your great rating and review. Our Service Team hopes that you continue to choose Dirito Brothers Walnut Creek Volkswagen for all of your automotive needs. We thank you for your feedback and business.

July 04, 2023

Excellent customer service from beginning to end the time and patience with ALL our inquiries was worthy the time. Thank you. More

by PAT828R
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erin Scordelis Scripillit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nanika Orgil
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Jul 05, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

We couldn't be happier to read that our fantastic Sales Team was patient and provided you with excellent customer service that was worth your time. We are truly grateful to have you as a valued customer here at Dirito Brothers Walnut Creek Volkswagen.

July 04, 2023

Kevin was a great help guiding me with the repairs on my '08 passat. He texted progress along the way. The repairs fixed the ongoing problem. Thanks More

by rugman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 05, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for choosing us to see about the repairs to your 2008 Volkswagen Passat. We are thankful for your trust in our knowledgeable Service Team to help and keep you informed along the way. We greatly appreciate you here at Dirito Brothers Walnut Creek Volkswagen.

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