Back

Dirito Brothers Walnut Creek Volkswagen

Walnut Creek, CA

4.7
4,884 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California. Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs. It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States. If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family. If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
Contact Dealership

2020 North Main Street

Walnut Creek, CA

94596

Directions

By Type

Showing 4,884 reviews

June 25, 2023

Mike was very helpful and knowledgeable, helpful us to pick the right vehicle and deal for us. Thank you. More

by PARINAZGOLSHAEIAN
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Erin Scordelis Scripillit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

Congrats on your new vehicle! Its awesome to know that our Sales Team was able to help get the right vehicle for you. We here at Dirito Brothers Walnut Creek Volkswagen appreciate your kind review and hope to see you in the future.

June 24, 2023

Staff makes effort to answer questions excluding possibility you’re just a number. Saying hello now to add up to 15 words. More

by RON.DECKER
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for the positive feedback! We are always here to help at Dirito Brothers Walnut Creek Volkswagen and we look forward to any future visits.

Jun 27, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for the positive feedback! We are always here to help at Dirito Brothers Walnut Creek Volkswagen and we look forward to any future visits.

June 24, 2023

I’ve worked with Doritos for sometime now. Generally speaking the l service has been good. The part for my car took a long time to get in, I understood, but when it arrived no one told me it w More

by Bjgordon9
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Kevin Hubert
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

Hello, We always welcome customer feedback as it helps us to improve the customer experience. When you have a moment, please reach out so we can discuss the lack of communication you received for your ordered part and your overall experience with our Service Team. Thank you, Kyle Ritola General Manager (925)-934-8224 kyleritola@dirito.com

June 22, 2023

Quick and accurate information. Helpful in resolving issues. Return car a quickly as possible. Customer orriented. More

by JKOT3
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for taking the time to leave a positive rating and review for us at Dirito Brothers Walnut Creek Volkswagen. We are happy our Service Team was able to assist you with quick and accurate service for your vehicle. We thank you for your business.

June 22, 2023

Quick and accurate information. Helpful in resolving issues. Return car a quickly as possible. Customer orriented. More

by JKOT3
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for taking the time to leave a positive rating and review for us at Dirito Brothers Walnut Creek Volkswagen. We are happy our Service Team was able to assist you with quick and accurate service for your vehicle. We thank you for your business.

June 22, 2023

Dirito Brothers staff and services are 1st Rate! I am very comforted when dealing with the staff and can absolutely depend on outstanding service. More

by jamesedmond7
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terrance #`939
Jun 23, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

Jamesedmond7, thank you for taking the time to leave a positive rating and review for us at Dirito Brothers Walnut Creek Volkswagen. We are happy our Sales Team was able to assist you with such outstanding customer service. We thank you for your business.

Jun 23, 2023 -

jamesedmond7 responded

Thank you!

June 21, 2023

Nanika and Cole were both so helpful with my car buying process. It took about three weeks for me to make a decision and they both were there through the process, helpful, professional, and thoughtful. I'm More

by EC22
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ed Miller, Cole, Nanika Orgil
Jun 22, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

We appreciate you taking the time to leave us a five-star review. It makes us proud to know that our professional Sales Department was helpful during your car-buying process. It is also pleasing to learn that our other departments were easy to work with, as well. We appreciate your repeated business at Dirito Brothers Walnut Creek Volkswagen and look forward to assisting you in the future. Take care.

June 21, 2023

Great service with all of my questions and concerns answered in a professional and prompt manner. Any issues with my vehicle were communicated with understanding and care. More

by jdobregon98
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

Hello, we are honored you took the time to leave us a five-star review. It makes us proud to know that our Service Department answered all of your questions in a professional and prompt manner. We hope you continue to choose Dirito Brothers Walnut Creek Volkswagen for all your automotive needs.

June 21, 2023

Now, after five years, I just expect perfect service and get it consistently. Completely jaded and happy. More

by FHENEHAN
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Kyle Ritola
Jun 22, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

Hi. We are glad to learn that you are consistently impressed with our Service Department. Thank you so much for being a valued customer of Dirito Brothers Walnut Creek Volkswagen, and we look forward to your next visit!

June 20, 2023

the service is solid and the team is responsive to my questions. the cost of the service however is always the deciding factor on whether to bring my car into the dealership for service or not. this time More

by jaychristopher327
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

Hi Jay, thank you for your business and feedback. We are pleased to learn that you received responsive service at Dirito Brothers Walnut Creek Volkswagen. Please feel free to let us know if there is anything else we can do for you.

...
128
...