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Dirito Brothers Walnut Creek Volkswagen

Walnut Creek, CA

4.7
4,840 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California. Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs. It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States. If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family. If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
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2020 North Main Street

Walnut Creek, CA

94596

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Showing 4,840 reviews

May 07, 2023

Very friendly and service was done in a timely manner. I will come back adain. More

by dgomez482
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for the 5-star review. It is a pleasure to learn that you had a very friendly and timely service experience with our Service Department on your recent visit. We look forward to seeing you again in the future at Dirito Brothers Walnut Creek Volkswagen when needed.

May 07, 2023

Gus is our go to guy when buying a VW. We’ve purchased multiple cars from him for our whole family. He makes the process easy. More

by MICHAEL.DEMERS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Augusto”Gus The Bus” Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

Our Sales Team here at Dirito Brothers Walnut Creek Volkswagen is proud to read that you had an excellent and easy experience with us. Please feel free to contact us if we can do anything else to assist you.

May 07, 2023

Professional, friendly service. Answered all my questions in a thoughtful, timely manner. I appreciated Sean’s attention to me and my car. Thanks! More

by robinhalprin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you so much for your five-star review. We are glad we could make your experience something to remember. Our Service Team here at Dirito Brothers Walnut Creek Volkswagen is here for you when you need us.

May 06, 2023

Cole and Erin in finance were fantastic to work with. Made my transaction seem less. I highly recommend. More

by ALLYJACOBS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erin Scordelis Scripillit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cole S
May 19, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

Hello, thank you for your wonderful feedback and recommendation. It was our pleasure to assist you at Dirito Brothers Walnut Creek Volkswagen and we are glad you had a good experience. We welcome you back anytime.

May 06, 2023

Our service advisor, Marina, was excellent to work with. 10/10. I also appreciated the arranged ride through Lyft. I would have given Dirito 5 stars if they stocked more parts in stock and I didn't have More

by KATHYVSD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

Hello, thank you very much for taking the time to write this positive review. We appreciate your feedback and are very glad to learn that you had a great time working with our Service Team. It makes us happy to know that you enjoyed the Lyft ride provided for you as well. Thank you very much for being one of our valued guests and if you need anything else from us here at Dirito Brothers Walnut Creek Volkswagen, please feel free to reach out. We would love to earn your fifth star.

May 06, 2023

Excellent service as usual. Marina was my service advisor this time and she was very honest and helpful More

by GURKAN SUEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marina, Shannon
May 20, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

Its great to know that our Service Team provided you with an honest, helpful, and excellent service experience, GURKAN! We here at Dirito Brothers Walnut Creek Volkswagen appreciate your kind review, if there is anything else that we can do for you do not hesitate to reach out to us.

May 05, 2023

Had a regular service and additional repair done. Everything was completed on same day. No issues. More

by MACYW015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks for the five-star review. We are happy to learn our Service Department was able to complete everything promptly. We hope you continue to choose Dirito Brothers Walnut Creek Volkswagen for all your automotive needs. Take care!

May 05, 2023

Easily made an appointment. All went as expected. Many thanks for the good service experience More

by JMORTON5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

Hello, we appreciate you leaving us a five-star review. It is great to know that it was easy for you to make an appointment and that everything went as expected during your visit. Thank you for choosing Dirito Brothers Walnut Creek Volkswagen. Have a terrific day.

May 05, 2023

Everything was so smooth and fast. Value to customer. Keep up the good work. Hope to see this quality attitude maintained on my next visit. More

by Cemil Binlik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

Cemil, thank you for leaving us a five-star review. It brings us joy to learn that your visit was smooth and fast working with our team at Dirito Brothers Walnut Creek Volkswagen. You can always count on us to provide top-notch customer service. Take care.

May 05, 2023

I have purchased two cars from Gus, The Bus at Dirito Brothers ;) I have also referred a very close friend. It was a hassle free purchase. Everyone was very friendly. I will continue to refer friend More

by jackie49
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Augusto”Gus The Bus” Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

Hi Jackie, thank you for your wonderful review and referral. It is an honor to be your choice at Dirito Brothers Walnut Creek Volkswagen and we are happy your vehicle-buying experience went well. We welcome you back anytime, take care.

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