Back

Dirito Brothers Walnut Creek Volkswagen

Walnut Creek, CA

4.7
4,839 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California. Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs. It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States. If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family. If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
Contact Dealership

2020 North Main Street

Walnut Creek, CA

94596

Directions

By Type

Showing 4,839 reviews

April 30, 2023

I had a great experience as usual. I am still waiting on the 1final piece of my molding to come in to finalize my repair. Aside from that, I am happy. More

by clydelew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean
May 19, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

We are thrilled that our Service Team provided you with a great experience yet again, Clyde! We here at Dirito Brothers Walnut Creek Volkswagen appreciate you taking time out of your day to write this awesome review, if there is anything else we can do for you do not hesitate to contact us.

April 30, 2023

I was very happy w my recent service experience for dealing with recall work. Thanks a lot. More

by MONGO_HUGHES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

We are glad to learn that you had a great experience with our Service Team while dealing with recall work for your vehicle. Dirito Brothers Walnut Creek Volkswagen greatly appreciates your business and we hope that you continue to choose us for your automotive needs.

April 30, 2023

The customer service was great. The salesperson was great. I would definitely recommend this dealership. More

by SMMALFATTI
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron Simi
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

Hello, Dirito Brothers Walnut Creek Volkswagen wants to thank you for your outstanding 5-star review. It is delightful to know that you received great customer service from our Sales Team, and we appreciate your recommendation. We hope you enjoy the rest of your day.

April 29, 2023

Sean and the entire team are always a pleasure to work with. They are the best!!! More

by MARIA.CANET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

We are glad you enjoyed great customer service working with our team at Dirito Brothers Walnut Creek Volkswagen. Thank you for your positive review. We are here if you need any further assistance.

April 29, 2023

Friendly people with great service. Marina is efficient and great at her job. I’ll continue to take my car here for a service. More

by MONTY33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

Our Service Team is ecstatic to read that you had a great and friendly experience here at Dirito Brothers Walnut Creek Volkswagen. If there is anything else our team can do to assist you, please feel free to reach out.

April 29, 2023

It was a great working with Kevin. He did awesome work from start to finish. Thank you More

by BOJANM79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for your kind words. We're happy our team could be of help at Dirito Brothers Walnut Creek Volkswagen. Please do not hesitate to contact us if you need any further assistance.

April 28, 2023

Kevin is always a pleasure to work with . He is professional ,fast , efficient ,and always keeps updated on everything. More

by MMJUMPER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for your kind words. We're happy our team could be of help at Dirito Brothers Walnut Creek Volkswagen. Please do not hesitate to contact us if you need any further assistance.

April 28, 2023

Dirito Brothers efficient check in, go over service and work to be done, kept me updated. More

by COMPAGLIARUGBY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Luong
May 19, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for writing about your five-star experience with our Service Department. It's rewarding to learn that our Service Team took care of your vehicle and updated you on the status. We look forward to assisting you here at Dirito Brothers Walnut Creek Volkswagen.

April 28, 2023

Sean was helpful and knowledgeable during my service appointment. In addition, he was communicative, prompt and had options available for me. I felt Sean truly had my interest at heart. More

by MARK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
friendemic friendemic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nanika Orgil, Tim Luong
May 20, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

Our Service Team is thrilled to read that you had an amazing experience with us, MARK. If there is anything else that our team can do to assist you, please feel free to reach out to us here at Dirito Brothers Walnut Creek Volkswagen.

April 27, 2023

Kevin was on time, professional, and kept me updated during the service process. Thank you! More

by WARNERDARRELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

Hi, Dirito Brothers Walnut Creek Volkswagen wants to thank you for your amazing 5-star review. It is our pleasure to provide a professional, timely, and responsive experience from our Service Department. We hope you have a fantastic day.

...
138
...