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Dirito Brothers Walnut Creek Volkswagen

Walnut Creek, CA

Overview
Employees
Reviews
Vehicles
4.7
4,839 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California. Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs. It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States. If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family. If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
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2020 North Main Street

Walnut Creek, CA

94596

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Showing 4,839 reviews

April 27, 2023

This dealer provides great and fast service and their staff is very polite and nice More

by XCULLOA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 20, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

Hello, we appreciate you taking the time to share your wonderful review and 5-star rating. It makes us happy to read that your visit here at Dirito Brothers Walnut Creek Volkswagen was timely, polite, and great. We are always happy to help.

April 26, 2023

Terrence was warm and welcoming even first thing on a Monday morning and I am consistently happy with my experience here More

by MORGANPANTANA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terrence in service
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May 19, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for taking the time to share your experience with our team here at Dirito Brothers Walnut Creek Volkswagen. We are pleased you consistently find them to be warm and welcoming. Thank you for your loyalty and your business. Please let us know at Dirito Brothers Walnut Creek Volkswagen if there is anything else we can assist you with.

April 26, 2023

My experience with Gerard from start to finish was very professional, efficient, and accurate. It was the easiest car buying experience I’ve ever had. Would happily purchase from Dirito again in the future More

by STEFFAN.MORIN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gerard Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erin Scordelis Scripillit
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 21, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

Our Sales Team is proud to read that you had a professional and efficient experience here at Dirito Brothers Walnut Creek Volkswagen. We hope you enjoy your new purchase, and we look forward to seeing you again.

April 24, 2023

Service person was very efficient, went over the servicing to be done on my vehicle. took care of my transportation needs. More

by COMPAGLIARUGBY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Dirito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Sousa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 19, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks for the five-star review. We are happy to learn the Service Department was very efficient and met all your needs. We hope you continue to choose Dirito Brothers Walnut Creek Volkswagen for all your automotive needs.

April 24, 2023

Dirito Bro dealership has always been friendly, on time easy to work with. Thank you. More

by P.SHERARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 20, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

Hello, thank you so much for your shining review of Dirito Brothers Walnut Creek Volkswagen. It is an honor to assist you and we truly appreciate your business, take care.

April 24, 2023

Kevin is Awesome guy. He knows what I need and always update me all the way through. He has excellent customer service skills,I never see him in stressful situation in th More

by RAJAPRT15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 19, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for your wonderful rating and review! It is elating to know that you received excellent customer service and updates from our Service team. Have a wonderful day from all of us at Dirito Brothers Walnut Creek Volkswagen.

April 24, 2023

It was a great experience. Everyone was very friendly and it was a breeze to purchase the car. More

by mireya
Recommend Dealer
Yes
Employees Worked With
Ron Simi
4.0
This rating includes all reviews, with more weight given to recent reviews.
Erin Scordelis Scripillit
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 21, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

Hello Mireya, we are excited to learn that you had a great experience at Dirito Brothers Walnut Creek Volkswagen. It was our pleasure to assist you and we welcome you back anytime, take care.

April 23, 2023

I had a great experience at Dorito Bros when I had to have some warranty work done. Marina schedule the work and kept me informed everyday. Car runs great now. I'll be back. More

by VJMAPPRAISALS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George called to ask about my car the day after I got it. He was very professional and nice.
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May 20, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for taking the time to share your positive experience with us. We're thrilled to hear that you had a great experience at Dorito Bros while having warranty work done on your car. We're glad to hear that our Service Team could schedule the work and keep you informed. We're pleased to hear that your car is now running great. We appreciate your business and look forward to serving you again in the future. Thank you for choosing Dirito Brothers Walnut Creek Volkswagen.

April 23, 2023

I always receive excellent service from Dirito Brothers and would recommend this dealership to all. More

by RUBYMADRID
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terrence Price
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May 19, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for your positive feedback and for recommending our dealership. We are thrilled to hear that you consistently receive excellent service from our team at Dirito Brothers Walnut Creek Volkswagen. We appreciate your loyalty and look forward to continuing to provide you with exceptional service in the future.

April 23, 2023

Everyone I've worked with at Dirito Brothers have been friendly and easy to work with. Great communication and service was faster than expected! More

by Anne Marie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 19, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for choosing Dirito Brothers Walnut Creek Volkswagen for your automotive needs and for sharing your positive experience, Anne. We are glad to hear that everyone you've worked with on our Service Team has been friendly and easy to work with and that our communication and service exceeded your expectations. We appreciate your business and look forward to serving you again in the future.

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