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Dirito Brothers Walnut Creek Volkswagen

Walnut Creek, CA

4.7
4,934 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California. Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs. It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States. If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family. If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
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2020 North Main Street

Walnut Creek, CA

94596

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Showing 4,934 reviews

June 02, 2023

I appreciate the great, consistent service at Dirito Btothers VW. I always take my car there for parts and service. I trust their work and that I’m not being taken advantage of. More

by novamk10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

Hello, thank you for your kind feedback. We are so glad that you continue to receive great, honest service at Dirito Brothers Walnut Creek Volkswagen. It is always a pleasure to assist you and we hope you have a wonderful rest of your day.

June 02, 2023

I was very pleased to be kept informed along the way. Good communication. Explaination were clear, concise & courteous. More

by ERIC.KARLESKIND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

Our team here at Dirito Brothers Walnut Creek Volkswagen is ecstatic to read that you had a concise and courteous experience with us. If we can do anything else to assist you, please feel free to contact us again.

June 01, 2023

Dirito Brothers is by far the best dealership I've ever worked with. This is my third lease with them and the sales and fulfillment process couldn't have been better or easier. Kudos to Jeff, Gus and Erin More

by PCANALES
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Rosen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Augusto”Gus The Bus” Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erin Scordelis Scripillit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

Hello, we're happy that you left us a five-star review and a recommendation for our services. It is great to know that our Sales Team was a pleasure to work with. We appreciate your repeated business and look forward to assisting you again at Dirito Brothers Walnut Creek Volkswagen.

June 01, 2023

Nanika made the transaction simple and quick. Team there was friendly, car was ready for test drive when we arrived, paperwork processed quickly. More

by WEP06
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erin Scordelis Scripillit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nanika Orgil
Jun 01, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

Our team here at Dirito Brothers Walnut Creek Volkswagen is proud to read that you had a simple and quick experience with us. Please feel free to reach out if we can do anything else to assist you.

May 30, 2023

Brought it in for tire repair. It was an insurance repair. I thought it would take all day. Wrong! Took like an hour. Thanks, Sean! More

by BIZ4ETHIX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

We are thrilled to learn that your tire repair was smooth and successful with our Service Team. Thank you for leaving this wonderful review for us at Dirito Brothers Walnut Creek Volkswagen. We hope to see you back soon.

May 30, 2023

Mr. Gus our sales agent was very helpful and very informative in answering our questions regarding the car we want to purchase. He gave us a good advice and took care of me and my daughter while we a More

by DUMALELYDIA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Augusto”Gus The Bus” Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie Miller
May 30, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

Hello, we are grateful for you leaving us a five-star review and for recommending our services. It is gratifying to know that our Sales Team was informative, helpful, and answered all of your questions. You can always count on Dirito Brothers Walnut Creek Volkswagen for your automotive needs.

May 29, 2023

Nanika took great care of us. When we arrived the car that we wanted was ready for a test drive. We decided to purchase the car. The process was quick and hassle free. We then qui More

by ELOSO63
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Finance Manager, Nanika Orgil
May 29, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for taking the time to share your experience with our Sales Team. We are pleased to see they were ready for you when you arrived and provided a quick and hassle-free car-buying experience. Congratulations on your Volkswagen Atlas! We hope you love it. If you ever need help with it, please let us know at Dirito Brothers Walnut Creek Volkswagen.

May 29, 2023

Very friendly, knowledgeable, and courteous. Purchased multiple cars from them over several years. Always a great experience. I will definitely continue to do business with them and I recommend More

by JWHFERR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sterling Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Cord
May 29, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for this outstanding 5-star review! We are honored to have you as one of our loyal customers and learn that our Sales Team is friendly, knowledgeable, and courteous. We appreciate your recommendation and look forward to assisting you here at Dirito Brothers Walnut Creek Volkswagen again in the future.

May 28, 2023

Andres Garcia was my salesperson. He was very knowledgeable, and patient while I took my time to make a decision. A great experience with everyone! More

by ATALLPAUL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andres Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

Hello, we are thrilled to learn that our Sales Team was knowledgeable and patient with you while you were making a decision. Thank you very much for the 5-star review and if you need anything else from us here at Dirito Brothers Walnut Creek Volkswagen, please feel free to reach out. We are more than happy to assist you.

May 28, 2023

Best car buying experience I've ever had. Andres was responsive and knowledgeable. I really can't say enough good things about how he was to work with... Everyone there was awesome. More

by AWINSLOW3777
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andres Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

Congratulations on your new vehicle! It is an honor to receive your phenomenal 5-star review and learn that you had the best car-buying experience you have ever had. Thank you for pointing out how they were responsive and knowledgeable. If there is anything else that we can do to assist you here at Dirito Brothers Walnut Creek Volkswagen, please do not hesitate to let us know. Take care.

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