Back

Dirito Brothers Walnut Creek Volkswagen

Walnut Creek, CA

4.7
4,843 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California. Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs. It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States. If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family. If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
Contact Dealership

2020 North Main Street

Walnut Creek, CA

94596

Directions

By Type

Showing 4,843 reviews

April 22, 2023

Nanika was great! Got me the car I wanted fast and was a real pleasure to work with! More

by WALLACEMICHAEL76
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nanika Orgil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erin Scordelis Scripillit
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

Hello, thank you so much for your amazing review. We are so happy to know you had a wonderful experience with our Sales Team, congratulations on your purchase. We welcome you back to Dirito Brothers Walnut Creek Volkswagen anytime.

April 22, 2023

I rate Service Consultant Good; but Not happy that problem was not fixed. Now I have to leave car for 2 days, so they can find reason why car suddenly turns off while driving. I am missing work doing More

by ETAZHIBI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Thomas
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

Hello, Thank you for taking the time to share your experience. I want to learn more about the repairs that our Service Team has performed on your vehicle. Please send me your preferred contact when you get the chance. I look forward to connecting with you soon, Kyle Ritola General Manager (925)-934-8224 kyleritola@dirito.com

May 05, 2023 -

ETAZHIBI responded

My email or text is fine for contacting me. I did leave my car for 2 more days, though again nothing was found. I’m almost glad nothing was found; however in the back of my mind, I hope not to have same problem again. It is dangerous because if it turns off on me, someone may hit me from behind and I already have back problems.

April 22, 2023

I've never purchased a used vehicle before so having to take my vehicle back (now 2 times) for items that should have been in working order is a nuisance. Service has been accommodating, but I still wish e More

by michelleallen1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

Hello, I would appreciate the chance to speak with you and address the feedback you've shared about your vehicle. When you have a moment, please feel free to reach out to me so that we can discuss this further. Thank you, Kyle Ritola General Manager (925)-934-8224 kyleritola@dirito.com

April 21, 2023

Sean was great to work with. Fast and efficient. Got my issue solved promptly. Will definitely recommend. More

by MUGRY11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

Hello, thank you for your amazing review. We are so glad you received efficient service at Dirito Brothers Walnut Creek Volkswagen. We would be honored to assist you with anything else.

April 21, 2023

Very good customer service. Clean. Loved the financing office with touch screen technology for finalizing the agreement. I was given fair trade in value as well. More

by CYork
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nanika Orgil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erin Scordelis Scripillit
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

Hello, we are so grateful for your business and feedback. It is wonderful that our Sales Team helped you have a great trade-in experience at Dirito Brothers Walnut Creek Volkswagen. We welcome you back anytime.

April 21, 2023

They worked extremely hard to get me the car I wanted at the price I could pay! More

by Rachel
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Gerard Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

Hi Rachel, we are so very grateful for your amazing review and rating. It is an honor to be your choice and we congratulate you on your new vehicle. We welcome you back to Dirito Brothers Walnut Creek Volkswagen anytime.

April 21, 2023

Quick service and they kept me updated throughout the process. Able to get it sorted in one go instead of needing multiple trips. More

by JENMWILLIAMS0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

Hello, we are so happy to know that you received quick service and were kept informed at Dirito Brothers Walnut Creek Volkswagen. It is an honor to help and we thank you for your amazing feedback. Take care.

April 21, 2023

Quick turnaround, and fixed problem - a relief to have repair completed finally for known issue with my year More

by jeanavive
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin
May 20, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

Hello, we are excited to learn that you received quick service for a repair at Dirito Brothers Walnut Creek Volkswagen. It is an honor to assist you and we thank you for your amazing review. Please let us know if we can help with anything else.

April 20, 2023

i sent a review earlier today and just noticed I failed to mention wonderful Jesus. he detailed my car inside and out. Now looks spankin' shiny new. Thank you so much. More

by SASS
Recommend Dealer
Yes
Employees Worked With
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for the glowing review. Our team here at Dirito Brothers Walnut Creek Volkswagen is thrilled to read that you had a wonderful experience with us. If there is anything else our team can do to assist you, please feel free to reach out.

April 19, 2023

They did very good job. Timing and Lyft service. The only concern I have usually they clean and wash the car with service which it did not happen. More

by KAYDEL96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Luong
May 19, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

Hello, thank you so much for leaving us this phenomenal 5-star review. We appreciate your feedback and are glad to know that our Service Team could assist you with your timing belt, as well as with a Lyft ride. It makes us so glad to know you are pleased with the quality of service you received as well. We are so honored to have you as one of our loyal guests here at Dirito Brothers Walnut Creek Volkswagen and hope that you continue to choose us for your vehicle's future needs.

...
141
...