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Dirito Brothers Walnut Creek Volkswagen

Walnut Creek, CA

4.7
4,892 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California. Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs. It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States. If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family. If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
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2020 North Main Street

Walnut Creek, CA

94596

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Showing 4,892 reviews

April 19, 2023

Please Enjoy, and thank you for being there for my automobile! See your Service department for my oil change, later in the year! Thank you! More

by CBUTTON1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Luong
May 20, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

We are glad to know you had a positive experience with us here at Dirito Brothers Walnut Creek Volkswagen. It makes us glad to know our Service Team could take care of your vehicle for you. Thank you for writing this 5-star review and we look forward to assisting you with your vehicle's oil change.

April 19, 2023

Thank you for providing Excellent Customer Service, and thank you for allowing my Warranty to cover the Radiator repair. This is the best way I can feel good about my automobile, because I trust you s More

by CBUTTON1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Rosen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sterling Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Dirito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Sousa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
friendemic friendemic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Ritola, Tim Luong
May 20, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

Hello, thank you very much for trusting us here at Dirito Brothers Walnut Creek Volkswagen with your vehicle. We are so pleased to know that our Service Team provided you with great customer service while you were having your radiator repaired under your warranty. We appreciate you leaving us this remarkable 5-star review and welcome you back anytime if you require anything else.

April 19, 2023

Kevin Hubert always offers amazing service. The experience is unique because of how carefully and thoroughly every part of the service is explained. For nine years, Kevin has been the main rea More

by MICHELE FERRARI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

Hello Michele, we are grateful for this outstanding 5-star review. It makes us thrilled to learn that our Service Team has provided you with excellent service over the last nine years. We are happy to know that you enjoy how thoroughly they make sure to explain your services as well. We appreciate you being one of our valued guests here at Dirito Brothers Walnut Creek Volkswagen and look forward to assisting you with your future auto-related needs.

April 19, 2023

They did very good job. Timing and Lyft service. The only concern I have usually they clean and wash the car with service which it did not happen. More

by KAYDEL96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Luong
May 19, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

Hello, thank you so much for leaving us this phenomenal 5-star review. We appreciate your feedback and are glad to know that our Service Team could assist you with your timing belt, as well as with a Lyft ride. It makes us so glad to know you are pleased with the quality of service you received as well. We are so honored to have you as one of our loyal guests here at Dirito Brothers Walnut Creek Volkswagen and hope that you continue to choose us for your vehicle's future needs.

April 19, 2023

Walnut Creek VW in my view is very professional and polished. After owning other makes and dealing with Service and Maintenance, I will never buy anything but VW. Feels like family and my car drives More

by SASS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
friendemic friendemic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : shannon,
May 21, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

Hello, we are grateful to receive this outstanding 5-star review! Thank you for pointing out how you find our staff here at Dirito Brothers Walnut Creek Volkswagen to be professional and polished. It makes us glad to know you enjoy your Volkswagen and that our team always greets you with a smile, as well as provides you with excellent service. Please do not hesitate to let us know if you require any future auto-related assistance.

April 19, 2023

They provided the required inspection but did not reset my change oil light although I had told the service agent that I had just changed the oil and filter. Also, the required service was quoted around $ More

by KAMSLM
Recommend Dealer
Yes
Employees Worked With
Sean Thomas
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

Hello, Thank you for sharing your experience with us, as we wish to provide great service for every guest. Please reach out to me so that we can address the feedback you've shared about our pricing. Best regards, Kyle Ritola General Manager (925)-934-8224 kyleritola@dirito.com

April 18, 2023

Great experience! My husband and I were greeted by Gus immediately upon walking in and he did everything he could to help make our purchase a smooth process. His manag More

by dmjleo885
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Rosen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Augusto”Gus The Bus” Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erin Scordelis Scripillit
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for the great rating and review. We are happy to see that you had an awesome car-buying experience at Dirito Brothers Walnut Creek Volkswagen. Congratulations on the new car!

April 18, 2023

Great service. Great communication. Kevin kept me updated promptly and provided transport. Never felt rushed when he was explaining the service to me. Info felt tho More

by YS Kim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for the great rating and review. We are happy to see our Service Team at Dirito Brothers Walnut Creek Volkswagen was very prompt. We thank you for your business.

April 17, 2023

Very welcoming and friendly. Gus was able to answer all our questions, which helped make our lease buy out a smooth transition. My husband and I will continue to do our business More

by dmjleo885
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Rosen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Augusto”Gus The Bus” Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erin Scordelis Scripillit
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

We are excited to read that our Sales Team was welcoming, helpful, and friendly ensuring you had a great experience. Thank you for your positive review and for trusting us with your purchasing needs. We are here if you need any further assistance here at Dirito Brothers Walnut Creek Volkswagen.

April 17, 2023

Prompt service. Not only did they fixed my ID.4, they also arranged for a rental car and readied my vehicle on time as promised. More

by KISHOR_KSG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

Hello, thank you so much for your positive review and rating here at Dirito Brothers Walnut Creek Volkswagen. It is great to read that our Service Department was able to complete service on your Volkswagen ID.4 with promptness and courtesy. We are more than happy to help.

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