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Dirito Brothers Walnut Creek Volkswagen

Walnut Creek, CA

4.7
4,230 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California. Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs. It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States. If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family. If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
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2020 North Main Street

Walnut Creek, CA

94596

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Showing 4,230 reviews

July 21, 2021

Your service department is top. Kevin is great to work with and you payment department is very professional with a touch of personal humor. Thanks More

by Cas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

Why thank you! We try to make your time with us as pleasant as possible. Sounds like Kevin hit the nail on the head. Thank you for the great feedback!

July 21, 2021

Sean was very professional, courteous and friendly. He explained the results of the repair in great detail but at a level I could understand. The vehicle was clean and ready for pickup at the prescribed t More

by BJ_ATKINS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean
Jul 22, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

Excellent! Thank you for letting us know what a thorough job Sean did throughout your service. We appreciate you taking the time to leave such positive feedback!

July 21, 2021

David was most helpful but I suffered from information overload. He was very patient and informative. The entire process in clouding the financial segment was smooth. I am not sure when to schedule the 60 More

by BRYCEBK
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Dirito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Dirito-5 stars
Jul 21, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for your feedback and positive review. Today's cars have a lot going on, so totally understandable that it is a lot to take in. Please do not hesitate to contact David or the team with any further questions or to get assistance on scheduling your 60 day evaluation. We are here for you!

July 20, 2021

The whole process couldn't have been easier. They gave us an amazing deal on our trade in. Would definitely do business with them again. More

by hops88
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rosen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerard Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for choosing Dirito Brothers to trade-in your vehicle! We are happy to hear the process was smooth and painless. We look forward to working with you in the future!

July 19, 2021

Gerard was great. Super easy transaction. No pressure on the sale. Ed in finance was very friendly and explained everything. Would buy here again. Thanks More

by JBCALI23
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerard Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ed Miller
Jul 19, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

Happy to hear it! Thanks for letting us know how helpful and stress-free Ed and Gerard made your car buying experience. We look forward to serving you again in the future!

July 19, 2021

Great service and employees! There was no pressure and they actually listened. John was honest with us and had no problems with showing me the cars multiple times. More

by EEYORE_TINA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John
Jul 21, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

We want you to be completely confident in your choice and satisfied with your purchase. Thank you for letting us know how helpful and transparent John was!

July 19, 2021

Great customer service! I could tell that customers are greatly valued by this company and want us as consumers to leave happy and satisfied. Very happy to be part of the Volkswagen community now. Can’t th More

by Taylor
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Augusto”Gus The Bus” Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erin Scordelis Scripillit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

Hi Taylor, We are very happy to have you! Customer satisfaction is our top priority and I am glad to hear that Gus and Erin did such a great job ensuring you had a positive experience. Please do not hesitate to reach out should you have any further questions. Thank you!

July 18, 2021

Mike, our sales associate, was outstanding. Ed, in financing, was fantastic. Overall, great experience, which was headed up by Mike Raff Excited with our purchase. More

by VERONICAB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Raff
Jul 19, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

Excellent! We appreciate you taking the time to write such positive feedback for Mike, Mike and Ed. Enjoy your new car and we look forward to serving you again in the future!

July 17, 2021

SEAN was excellent!!!We recently purchased a VW PASSAT SEAN was excellent!!! We recently purchased a VW PASSAT from Nanika (wonderful). The battery needed a jump, I called Sean. There was also a bad smell More

by DANMGARIG
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Ritola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nanika Orgil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

Awesome! We are happy to hear that Sean, Pat and Kyle worked together to get your battery taken care of quickly and with less stress. Thank you for your patience and positive feedback!

July 16, 2021

VW staff was very friendly and respectful of my time. No surprise hidden charges. Very attentive to details. Overall, a very good buying experience with no hassle. Highly recommended. More

by Johnacs
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Augusto”Gus The Bus” Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erin Scordelis Scripillit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for this excellent positive feedback! We are happy to know that everyone was professional and helpful. Enjoy your new car!

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