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Dirito Brothers Walnut Creek Volkswagen

Walnut Creek, CA

4.7
4,852 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California. Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs. It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States. If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family. If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
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2020 North Main Street

Walnut Creek, CA

94596

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Showing 4,852 reviews

January 08, 2023

I just love working with David and team - so easy! I'll be back for each new car purchase. More

by CRICKET0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Dirito
5.0
This rating includes all reviews, with more weight given to recent reviews.
friendemic friendemic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

We are thrilled to learn from your five-star review that we have gained your trust as a loyal customer here at Dirito Brothers Walnut Creek Volkswagen. It is a pleasure for us to read that our Sales Team has provided you with excellent care during your car-buying process. Congratulations on your purchase and we look forward to doing business with you again.

January 07, 2023

Great service from Marina and the service team at Dirito brothers. I will be back. More

by CYNTHIAJAFFE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

Hello! We are so happy that you enjoyed the great customer service provided by our Service Team. Thank you for the 5-star review and we welcome you back anytime to Dirito Brothers Walnut Creek Volkswagen.

January 06, 2023

Brought my 2019 GTI in for a recall software flash. I had also inquired about having my front differential serviced as the owners manual states it should be serviced every 3 years. The cost was to be a More

by GTIGUY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nanika Orgil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks for your 5-star review and feedback about our Service Team. Please reach out to us at Dirito Brothers Walnut Creek Volkswagen if you need any further automotive assistance.

January 05, 2023

The year long acquisition of my ID. 4 was made as pleasant as possible by the team at Dorito Brothers. More

by slpneal1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Augusto”Gus The Bus” Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

Hello. It bring us happiness knowing that your experience with us was made pleasant, regarding the acquisition of your Volkswagen ID.4. Should you need any further assistance, please do not hesitate to reach out to us at Dirito Brothers Walnut Creek Volkswagen. Have a marvelous day.

January 05, 2023

Efficient; reasonably-priced, attentive to my servicing needs; friendly and competant service representatives and other staff More

by jayartcon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Thomas
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

Hi. We appreciate the five-star review of your experience with our Service Department here at Dirito Brothers Walnut Creek Volkswagen. We are excited to learn your time with us was cost-efficient and proficient. We look forward to seeing you again. Have a wonderful day.

January 04, 2023

Worked with David Dirito and never did he pressure us into making a quick decision. More

by GERALD2447
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
David Dirito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

Hello, we want to thank you for your wonderful and uplifting review with us here at Dirito Brothers Walnut Creek Volkswagen. We are glad that our team member was able to help you find what you were looking for. Have a great day.

January 02, 2023

The service department at this dealership is very responsive and committed to your satisfaction. My service advisor, Marina, is very thorough and always friendly. More

by JDMULLANEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
friendemic friendemic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2023 -

Dirito Brothers Walnut Creek Volkswagen responded

Hi, thank you for taking the time to leave a 5-star review for us at Dirito Brothers Walnut Creek Volkswagen. We appreciate the kind feedback. We're happy our Service Department could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

December 30, 2022

Mike Raff performed an excellent delivery and Erin in finance did a great job! I could not have asked to have the process go more smoothly. More

by Mr. Johnson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erin Scordelis Scripillit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Raff ??????????
Dec 30, 2022 -

Dirito Brothers Walnut Creek Volkswagen responded

Hello Mr., we are glad you had an enjoyable and stress-free experience working with our Sales Team at Dirito Brothers Walnut Creek Volkswagen. Thank you for your positive review and trusting us with your purchasing needs. We are here if you need any further assistance.

Dec 30, 2022 -

Mr. Johnson responded

Glad to do it. This is the third car I have purchased from Dirito Bros. I have been happy with all of them. Now I own the new and the old. I have a 1955 bug I have owned since 1969.

December 30, 2022

Francisco gets 5 stars - excellent service and interactions with him. Dealership should work on accommodating customers in a more expedient way. Things take too long in terms of check in. I had a More

by JRALYSSUM85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco, Service Department
Dec 31, 2022 -

Dirito Brothers Walnut Creek Volkswagen responded

We appreciate the positive review and feedback about your experience with our Service Team at Dirito Brothers Walnut Creek Volkswagen. Thank you for your business and we hope you continue to choose us for your automotive needs.

December 29, 2022

Erin is such a professional. I really enjoyed working with her. She does such a good job at explaining the process and making sure the financing process went smoothly! More

by MichaelO
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sterling Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2022 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for this 5-star review. We are delighted to know that you enjoyed working with our Sales Team and that they made sure your financing was completed seamlessly. We hope to see you again here at Dirito Brothers Walnut Creek Volkswagen. Take care.

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