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Dirito Brothers Walnut Creek Volkswagen

Walnut Creek, CA

4.7
4,852 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California. Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs. It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States. If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family. If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
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2020 North Main Street

Walnut Creek, CA

94596

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Showing 4,852 reviews

December 28, 2022

Great, reasonably priced service over the years and a good sales experience over two occasions! More

by kathytaylor2
Recommend Dealer
Yes
Employees Worked With
Ron Simi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike
Dec 29, 2022 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for being a valued customer of Dirito Brothers Walnut Creek Volkswagen. We are pleased to learn that you are happy with the way we do business here and look forward to doing business with you again. Take care.

December 26, 2022

Your team makes car maintenance very convenient. The Service Dept is always friendly, helpful and efficient. My car is going on 6 years old and looks and runs as if it is brand new - thank you! More

by DBWSOMIS
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2022 -

Dirito Brothers Walnut Creek Volkswagen responded

Hello. We understand that our customers are particular about the quality of automotive care they receive. Thank you for taking the time to write about your great experience with our Service Department. We're glad to learn that you consistently leave Dirito Brothers Walnut Creek Volkswagen pleased with our high level of customer service and attentiveness. Your business is valued and thank you for trusting us with your car.

December 25, 2022

Friendly staff, easy to schedule service on website. . Waiting area is really nice and complimentary coffee More

by AMY.TOMKINS
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Francisco
Dec 26, 2022 -

Dirito Brothers Walnut Creek Volkswagen responded

We are happy to have earned your positive rating, Amy. Come visit us again at Dirito Brothers Walnut Creek Volkswagen soon.

December 24, 2022

Your team makes car maintenance very convenient. My car is still in great condition, going on 9 years - thank you. More

by ALLIPTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco
Dec 26, 2022 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks for the positive rating. Come back to see us again at Dirito Brothers Walnut Creek Volkswagen if there’s anything else we can do for you and your vehicle.

December 23, 2022

Enjoy the customer service details and amiability of the team members device was fast and on time More

by rodnieper
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Fernando
Dec 24, 2022 -

Dirito Brothers Walnut Creek Volkswagen responded

Hello, we appreciate your wonderful review here at Dirito Brothers Walnut Creek Volkswagen. Let us know if there is anything else we can assist you with, and we hope you have a great rest of your day.

December 22, 2022

Had to tow a 2020 Jetta down to Diritio Brothers to have the rear blind spot sensor calibrated, had the pleasure to work with Service Writer Sean Thomas. repairs were done fast and I was updated on the repa More

by BRIANM11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2022 -

Dirito Brothers Walnut Creek Volkswagen responded

We are elated to learn about your 5-star visit with our Service Department. Please let us know if you have any additional questions about service on your 2020 Volkswagen Jetta and thank you again for choosing Dirito Brothers Walnut Creek Volkswagen.

Dec 22, 2022 -

BRIANM11 responded

Had to tow a 2020 Jetta down to Diritio Brothers to have the rear blind spot sensor calibrated, had the pleasure to work with Service Writer Sean Thomas. repairs were done fast and I was updated on the repairs status daily. Great Service !!!

December 20, 2022

one of the better experiences i have had buying a car. i looked on the cars.com website and saw a few dealers with the vehicle i was looking for. i contacted all of the dealers and the dirito brothers vol More

by alanc812
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Augusto”Gus The Bus” Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2022 -

Dirito Brothers Walnut Creek Volkswagen responded

Hello! Thank you so much for sharing your positive review about us here at Dirito Brothers Walnut Creek Volkswagen. It was our pleasure to provide a responsive and helpful sales experience. Please don't hesitate to reach out if there's anything additional we can do for you. Have a great day!

December 19, 2022

Really like their service dept. People are very cool and they do good work. Highly recommend. More

by John G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2022 -

Dirito Brothers Walnut Creek Volkswagen responded

Hi John, thank you for coming into Dirito Brothers Walnut Creek Volkswagen for service and we appreciate your five-star review. Please do not hesitate to reach out to us if you need further assistance.

December 18, 2022

Service Dept. and Sales Force are so friendly and professional. So glad I choose Dirito Bros Volkswagen to service my Jetta. Sean and the rest of the staff were More

by mhollister1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2022 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for your kind feedback and for choosing Dirito Brothers Walnut Creek Volkswagen! We're happy we could help. It was a pleasure to learn that you had a friendly and professional experience on your recent visit. Please let us know if you have any additional questions about the services you received.

December 18, 2022

The Service Team are very professional yet personable, kind, considerate, accommodating, helpful to their customers and mainly informative with the service being done. More

by MNBARCENAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean in the Service Team = (5) Stars
Dec 19, 2022 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for leaving such great feedback on our Service Department here at Dirito Brothers Walnut Creek Volkswagen. You deserve the best service and we will make sure that we will always provide that for you.

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