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Dirito Brothers Walnut Creek Volkswagen

Walnut Creek, CA

4.7
4,852 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California. Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs. It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States. If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family. If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
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2020 North Main Street

Walnut Creek, CA

94596

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Showing 4,852 reviews

August 04, 2022

I had a Friday emergency - a dead battery - and Kevin in the service department really helped me out. He and the rest of the department went beyond the norm for me, and I am very happy about it. Good work! More

by B.POITEVIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2022 -

Dirito Brothers Walnut Creek Volkswagen responded

It's our goal to always help a VW driver if we possibly can. Glad to hear that Kevin was able to get you back on the road.

August 03, 2022

I was pleased with the purchase and experience but Shannon in the service department went above and beyond to make me a happy customer. More

by Chrisheller70
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shannon Sousa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Ritola
Aug 08, 2022 -

Dirito Brothers Walnut Creek Volkswagen responded

We like to hear that our team makes customers happy. Thanks for sharing your thoughts and we look forward to seeing you again!

August 03, 2022

Efficient, clean, nice employees, gets back to answer any questions. at times pushy to offer unwanted services More

by mrm_sale
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Luong
Aug 08, 2022 -

Dirito Brothers Walnut Creek Volkswagen responded

We value your business and your feedback. Thanks for taking the time to provide a review.

August 03, 2022

Volkswagen is great. Thank you. Thank you for your kind treatment with customers. You were really great. You are always superior. I was at the top of morals. You ha More

by Yousef
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Augusto”Gus The Bus” Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I didn't mention the names exactly, but they are very special Yeah
Aug 08, 2022 -

Dirito Brothers Walnut Creek Volkswagen responded

We're glad you had a great buying experience and enjoyed our team. Thanks for the positive comments!

August 02, 2022

Thanks for your help, Sean! The process was painful and won’t hesitate to use Dorito bros for my next service. More

by GINACAV11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2022 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for the positive review!

August 02, 2022

Took my ID4 in for the annual maintenance and received excellent services. The dealer called Lyft to take me home and bought me back since it took more than 4 hours. I am very happy I bought my ID4 from More

by Tanggg
Recommend Dealer
Yes
Employees Worked With
David Dirito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2022 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for choosing Dirito Brothers VW for both your purchase and your service needs. We appreciate your business and your positive feedback!

August 02, 2022

I hit several dealerships in my search for a new car. Dirito bros. Walnut Creek was by far the best. No pressure, nice people, easy, informative, willing to let me test several cars so I could narrow d More

by LESLIE1007@rocketmail.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andres Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2022 -

Dirito Brothers Walnut Creek Volkswagen responded

So pleased to hear that your experience at Dirito Brothers was a pleasant one. Thanks for the visit!

July 31, 2022

David took me through my ID. 4 systems patiently. There’s a lot to learn but he put me on track to enjoy my new car. Thanks! More

by tomklassen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Dirito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2022 -

Dirito Brothers Walnut Creek Volkswagen responded

Great choice in vehicles and we hope you enjoy it. We'll let David know you appreciated his input. Thanks!

July 31, 2022

David Dirito and staff were attentive to all our requests and needs. That of course was on the sale's side of their dealership, can't wait to see how the service crew stack up. More

by Dlasaint
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Dirito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erin Scordelis Scripillit
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2022 -

Dirito Brothers Walnut Creek Volkswagen responded

Nice to hear David and his team treated you well and we look forward to seeing you when it's time for a Service visit!

July 30, 2022

Service options were clear and I really appreciated Sean's helpful and clear communication throughout the entire process. More

by JUDYJJ
Recommend Dealer
Yes
Employees Worked With
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2022 -

Dirito Brothers Walnut Creek Volkswagen responded

We appreciate the positive feedback! Thank you.

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